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Mertens Prime, Grand Rapids, MI

Mertens Prime

3.4
3,4
1549 commentaires
De 31 $ à 50 $
Américain Contemporaine

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2 personnes
19 h 00
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Réservée 8 fois aujourd'hui
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  • Charmant
  • Romantique
  • Chic
Mertens Prime, located in the historic 1914 New Hotel Mertens lobby in Grand Rapids, offers locally sourced, in-house hand-cut steaks, chops, and unique takes on classics. Scratch made kitchen where we make all the pastas and desserts. We have a large selection for vegan & vegetarian.

Prime features a full-service espresso machine and classic pastries like beignets. Guests can enjoy tableside presentations like filet dinner for two, a weekly curated rolling cheese cart, and bananas fosters and creme brulee.

The kitchen is scratch made and we feature many locally sourced products.

The bar top is one of the largest in Grand Rapids and seats 18 guests along with lounge tables. Our bar features a daily happy hour from 4pm-6pm 7 days a week for both food and beverage! Seasonal mocktails available along with many other non-alcoholic offerings.

Mertens Rooftop offers a full bar and a menu of appetizers. To book a reservation at Mertens Rooftop, select "Outdoor Seating", if available.

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Sections du restaurant

Informations supplémentaires

  • Style de restauration
    Élégant mais décontracté
  • Prix
    De 31 $ à 50 $
  • Cuisines
    Américain Contemporaine, Steak, Bar à cocktails
  • Heures d'ouverture
    Souper lun.–jeu., dim. 16H00–21H00 ven., sam. 16H00–22H00 5 @ 7 Quotidien 16H00–18H00
  • Numéro de téléphone
    (616) 551-1713
  • Options de paiement
    American Express, Discover, Mastercard, Visa
  • Dress code
    Tenue décontractée
  • Service traiteur
    Catering is available for pick up.
  • Installations pour groupes privés
    We offer a beautiful private room on our main floor that have all of the turn-of-the-century charm as our main dining room. Mertens Rooftop is also available for private events. See mertensgr.com for details, including complete event guides with menu and pricing options.
  • Quartier
    Grand Rapids
  • Rue transversale
    Oakes St SW, between Ionia Ave and Commerce Ave
  • Parking details
    Mertens Prime diners receive 100% 2-hours credit parking validation for either the Weston or Cherry city parking garages. A loading zone is located directly in front of the restaurant. Street parking is free on Saturday and Sunday and after 6PM on weekdays.
  • Public transit
    Oakes & Ionia bust stop
  • Renseignements supplémentaires:
    5à7, Accès chaise roulante, Apéritif et coquetel, Assis au comptoir, Banquette, Bar complet, Bar/Lounge, Bière, Commande à emporter, Droit de bouchon, Foyer extérieur, Livraison, Options sans gluten, Salle à manger privée, Section fumeur extérieure, Terrasse/Manger à l'extérieur, Toilettes universelles, Végétalien, Vin, Vue

Expériences

  • Bubbles for 2

    36,00 $ US par groupe

    Prépayé

    Plusieurs dates disponibles
    Indulge in a beautiful sparkling selection that is just enough for 2 people. This half bottle of wine is great for anniversaries or date nights. Girls night out maybe?

L'opinion de 1 549 personnes

Évaluation globale (notes et commentaires)

Seul·e·s les client·e·s qui ont déjà visité ce restaurant peuvent soumettre des commentaires avec des notes

3.4
3,4 selon des cotes récentes
  • 3,5Nourriture
  • 3,4Service
  • 4,1Ambiance
  • 3,2Valeur

BruitMoyen

Aimé pour

  • Grand Rapids / Ouest du Michigan

    Romantique

  • Grand Rapids

    Romantique

1 549 commentaires
  1. James

    Detroit

    12 commentaires

    3.0

    12 commentaires

    Y est allé il y a 1 jour

    1. Cote globale 3
    2. Nourriture 2
    3. Service 4
    4. Ambiance 2
    Reception was very friendly and service was good, but we were disappointed that our beef tenderloin was very overcooked (we ordered medium rare but it was cooked medium well). Regarding the atmosphere, I would suggest they dim the lights a little more, and definitely play more interesting background music (the recorded piano songs were sleepy). It would have had a better buzz if there were more people there; it was maybe at 20%, with lots of empty tables. For a $250+ date night, there needs to be some improvements at Mertens.

    Ce commentaire est-il utile?

  2. Jordan

    Denver

    2 commentaires

    1.0

    2 commentaires

    Y est allé il y a 5 jours

    1. Cote globale 1
    2. Nourriture 1
    3. Service 1
    4. Ambiance 5
    Food and service was terrible. Food was cold, my dirty martini wasn’t even a dirty martini.

    Ce commentaire est-il utile?

  3. Nicholas

    Grand Rapids

    1 commentaire

    2.0

    1 commentaire

    Y est allé il y a 5 jours

    1. Cote globale 2
    2. Nourriture 2
    3. Service 2
    4. Ambiance 4
    We were seated above 5 minutes early which was great. We got put at a small circle table for 4 people and high chair way out of the way. And I understand since the staff was probably afraid of a noisy toddler on NYE, however he was really quiet and watched his tablet most of the meal. Which I’m really glad we had because it was the slowest and most disjointed dinner service I have ever had. It took 15 to 20 minutes before we even saw our server, drinks took forever to arrive. The restaurant was not busy at all, but instead of touching all the tables while in the dining room our server would touch one and then leave for a minute. It took 2 hours from when we sat down to actually get our food. I know this because I clocked it. Our semi warm kind of cold app took about an hour to an hour 15 to arrive. When the food came the runner had no idea who it belonged to. Back in the day the runners knew the order of the table and knew which dish went where. We were never offered another drink. If you are going to make people wait that long, at least keep the drinks going l. The food was okay but certainly not worth the inflated NYE prices to justify the cost. If you are going to charge more than your service should make up the difference. I have paid $350 for 2 people at other restaurants and don’t mind, but the service and attention should be on point. No live music, small cramped tables, semi warm appetizers, slow drinks with no offer of refills, and over inflated prices. Overall a disappointing night. I will say that our server was very nice, polite, and engaging. We have been to Merten’s before and it was very very good so I was very excited to take the whole family for a nice NYE meal, but last night was not their best effort.

    Ce commentaire est-il utile?

  4. Raymond

    Detroit

    2 commentaires

    4.0

    2 commentaires

    Y est allé il y a 5 jours

    1. Cote globale 4
    2. Nourriture 4
    3. Service 4
    4. Ambiance 4
    This was our first time going to Mertens. It was a wonderful experience.

    Ce commentaire est-il utile?

  5. Lauren

    Grand Rapids

    15 commentaires

    3.0

    15 commentaires

    Y est allé il y a 5 jours

    1. Cote globale 3
    2. Nourriture 3
    3. Service 3
    4. Ambiance 5
    Well, I tried. I keep trying to give this place a chance and I think I have to stop after my last visit on NYE. My main complaint on my final visit was that the food was not warm. The escargot had great flavor but that along with the butter was room temperature. Our main entrees (fillet and beef stroganoff) were luke warm. Again they had great flavor but they were not warm. The service was a tad slow too but I understand it was NYE, fairly busy, and they may have been understaffed.

    Ce commentaire est-il utile?

  6. Julie

    Grand Rapids

    1 commentaire

    1.0

    1 commentaire

    Y est allé il y a 6 jours

    1. Cote globale 1
    2. Nourriture 1
    3. Service 4
    4. Ambiance 3
    We’ve previously enjoyed this restaurant, so we booked a NYE dinner reservation here and I’m sad to say that the quality of the food has gone down dramatically. Three people in our group ordered chicken Milanese and all three came out RAW - completely pink. The server was very apologetic and did everything she could, so brought out new entrees, properly cooked, shortly thereafter. The chicken came with a side Caesar salad that seemed to just be bagged salad dumped onto the plate with almost no dressing. Two others in our party ordered steaks and both were undercooked to what they had requested (which is just annoying, not dangerous as it is with chicken). We ordered escargot with a few others first courses and that didn’t come out until well into the main course (other apps came out right away) even after we asked a few times. When the bill came they had offered us $5 off of each of the chicken dishes and we’d not seen a manager or anyone other than the server drop by the table, in fact, when we asked to talk to the manager we were told she was “too busy behind the bar.” We understood that it was a holiday but frankly that weren’t that busy - not sure that our reservation was even necessary - and after serving raw chicken to 3 guests I would expect to see a manager come over to smooth the situation over. Very poor customer service IMO. I believe Mertens recently changed ownership and that could be the reason for the decrease in quality but I’m sad to say we won’t go back and would not recommend anymore.

    Ce commentaire est-il utile?

  7. Susan

    Grand Rapids

    9 commentaires

    5.0

    9 commentaires

    Y est allé il y a 6 jours

    1. Cote globale 5
    2. Nourriture 4
    3. Service 5
    4. Ambiance 5
    Cool ambience- salmon was delicious!! Great date dinner location. Service was excellent!

    Ce commentaire est-il utile?

  8. Ashley

    Grand Rapids

    2 commentaires

    3.0

    2 commentaires

    Y est allé il y a 6 jours

    1. Cote globale 3
    2. Nourriture 3
    3. Service 4
    4. Ambiance 4
    The food was mediocre, therefore overpriced for what it was.

    Ce commentaire est-il utile?

  9. rebecca

    VIP

    Chicago

    45 commentaires

    4.0

    45 commentaires

    Y est allé le 28 décembre 2024

    1. Cote globale 4
    2. Nourriture 4
    3. Service 4
    4. Ambiance 4
    great evening great service nice selectionof mocktails... duck was excellent and the bone marrow appetizer

    Ce commentaire est-il utile?

  10. Jon

    VIP

    Grand Rapids

    13 commentaires

    3.0

    13 commentaires

    Y est allé le 26 décembre 2024

    1. Cote globale 3
    2. Nourriture 4
    3. Service 2
    4. Ambiance 5
    We did come the day after Christmas so optional staff may have been working. We have been here multiple times before with the service and food was amazing. So could have been an off night. Service was slow though it did like there was adequate staff, maybe a little disorganized. Missed putting in 2 if the 8 orders, and follow-up was slow too. We will try again.

    Ce commentaire est-il utile?

FAQ

Mertens Prime propose des plats à emporter que vous pouvez commander en appelant le restaurant au (616) 551-1713.

Le restaurant Mertens Prime a été coté 3,4 étoiles par 1549 clients d'OpenTable.

Oui, vous pouvez généralement réserver ce restaurant en choisissant la date, l'heure et la taille du groupe sur OpenTable.

Effectuer une réservation

2 personnes
19 h 00
Prochaine disponibilité

En ce moment, il n'y a aucune disponibilité en ligne à moins de 2 heures et demie de votre demande. Auriez-vous un autre moment en tête?

Réservée 8 fois aujourd'hui
Des expériences sont disponibles.

Commande en livraison ou à emporter

Carte Google pour le restaurant Mertens Prime

35 Oakes St SW, Grand Rapids, MI 49503

Sections du restaurant

Informations supplémentaires

  • Rue transversale
    Oakes St SW, between Ionia Ave and Commerce Ave
  • Quartier
    Grand Rapids
  • Heures d'ouverture
    Souper lun.–jeu., dim. 16H00–21H00 ven., sam. 16H00–22H00 5 @ 7 Quotidien 16H00–18H00
  • Prix
    De 31 $ à 50 $
  • Cuisines
    Américain Contemporaine, Steak, Bar à cocktails
  • Style de restauration
    Élégant mais décontracté
  • Dress code
    Tenue décontractée
  • Parking details
    Mertens Prime diners receive 100% 2-hours credit parking validation for either the Weston or Cherry city parking garages. A loading zone is located directly in front of the restaurant. Street parking is free on Saturday and Sunday and after 6PM on weekdays.
  • Public transit
    Oakes & Ionia bust stop
  • Options de paiement
    American Express, Discover, Mastercard, Visa
  • Renseignements supplémentaires:
    5à7, Accès chaise roulante, Apéritif et coquetel, Assis au comptoir, Banquette, Bar complet, Bar/Lounge, Bière, Commande à emporter, Droit de bouchon, Foyer extérieur, Livraison, Options sans gluten, Salle à manger privée, Section fumeur extérieure, Terrasse/Manger à l'extérieur, Toilettes universelles, Végétalien, Vin, Vue
  • Numéro de téléphone
    (616) 551-1713
  • Service traiteur
    Catering is available for pick up.
  • Installations pour groupes privés
    We offer a beautiful private room on our main floor that have all of the turn-of-the-century charm as our main dining room. Mertens Rooftop is also available for private events. See mertensgr.com for details, including complete event guides with menu and pricing options.
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