Metropole @ 21c Museum Hotel

Review summary

1. A

   Alyssa

   Denver

   1 review

   3.0

   1 review

   Dined 2 days ago

   1. Overall 3
   2. Food 4
   3. Service 1
   4. Ambience 5

   The food was pretty good, we really liked the shishito hash, but the service was very slow even though they had plenty of staff and it wasn't busy. Then they messed up our check and gave it to another table who paid with a hotel voucher. Then, they spent over 20 minutes trying to figure out what went wrong and void the voucher payment and still charged us the full price. Then, when we went to get our valet, the front desk had lost our ticket, and the valet guy made us walk to our car instead of getting it for us. Poor service.
   

   Is this helpful?

2. A

   Adam

   VIP

   Cincinnati

   59 reviews

   5.0

   59 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Dinner menu had a nice variety for a limited Valentine’s Day offering. Tomato bisque was delicious and my wife and daughter split a Citrus salad. The main courses were delicious. Service was outstanding and we loved walking the art exhibit after.
   

   Is this helpful?

3. E

   Edmond

   VIP

   Cincinnati

   44 reviews

   5.0

   44 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We have not been here for a number of years. Previously, the portions were small and the prices were too high for what you got. However, last night was fantastic. All four of us had HERB CRUSTED HALIBUT grilled grits, carrot beurre blanc, leek. We had sides of SMASHED YUKON GOLD POTATOES fried rosemary and parmesan and ROASTED CAULIFLOWER miso brown butter, urfa biber, parmesan. The sides were huge and were shared by all four of us. The portions were great and the flavors were amazing. For dessert we had the BASQUE BURNT CHEESECAKE (crustless), which was the best that I have had out at a restaurant. What a change! We will be back. I recommend everyone try this place again!
   

   Is this helpful?

4. L

   Lauren

   Columbus

   1 review

   5.0

   1 review

   Dined on February 8, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Fantastic experience. Beautiful atmosphere, and culinary highlights were the octopus and sarsaparilla sorbet.
   

   Is this helpful?

5. R

   Rhoda

   VIP

   Cincinnati

   8 reviews

   3.0

   8 reviews

   Dined on February 1, 2025

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 2

   We were seated for an hour before getting our starters and almost another before getting our entrees. Most of the food was very good, but the scallop entree was minuscule, and the desserts were average. The cotton candy, however, is amazing! Truly.
   

   Is this helpful?

6. C

   Caryn

   Cincinnati

   6 reviews

   3.0

   6 reviews

   Dined on February 1, 2025

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 5

   We were underwhelmed at best. The food was mediocre, especially for the price point. Atmosphere was cool, our server was incredibly nice, but too busy. We sat with empty drinks for 15+ mins multiple times.
   

   Is this helpful?

7. S

   Shyamala

   Cincinnati

   2 reviews

   4.0

   2 reviews

   Dined on January 31, 2025

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 4

   We had an excellent experience. The choices of wine were great; the grigio and riesling we ordered were excellent. the appetizers were good. The Barramundi fish was exquisite. As were the portobello mushrooms. The burnt cheesecake with cherry compote was to die for.
   

   Is this helpful?

8. O

   Olivia

   Cincinnati

   2 reviews

   5.0

   2 reviews

   Dined on January 27, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   It wasn’t very busy, but we went on a Monday which is to be expected. Our appetizer and entrees were great (the burger and market fish), but the dessert wasn’t my personal favorite. They gave my boyfriend a complimentary birthday dessert which was very nice and he enjoyed it a lot! Our server was wonderful and overall service was great. I would definitely go back for special occasions!
   

   Metropole @ 21c Museum HotelResponded on January 30, 2025

   Thanks for the review, Olivia! We're thrilled to hear that you and your boyfriend enjoyed your meals at Metropole @ 21c Museum Hotel. It's great to know that we could deliver on entrées, although we're sorry to hear that the dessert didn't quite hit the mark for you. We aim to provide a memorable experience, and your feedback will help us improve. We're glad Lance could assist in making your experience even better! We look forward to welcoming you back for more special occasions!
   

   Is this helpful?

9. A

   Angela

   Columbus

   3 reviews

   5.0

   3 reviews

   Dined on January 25, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Pricey but worth it. The waiter was attentive but not pushy or dramatic. We never needed a utensil or water and the wait between courses was just right.
   

   Metropole @ 21c Museum HotelResponded on January 28, 2025

   Thanks for the review, Angela! We're thrilled to hear that you enjoyed your dining experience at Metropole @ 21c Museum Hotel. We strive to provide attentive service, so your feedback is much appreciated. We understand your concern about the price and we're continuously working to provide the best value for our guests. We hope to see you again soon!
   

   Is this helpful?

10. S

    Susan

    Cincinnati

    21 reviews

    5.0

    21 reviews

    Dined on January 19, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 4

    We enjoyed our brunch a lot. The food was tasty and service was above average.
    

    Metropole @ 21c Museum HotelResponded on January 23, 2025

    Thanks for the review, Susan! We're thrilled to hear that you enjoyed your brunch at Metropole @ 21c Museum Hotel. It's great to know that our food and service met your expectations. We appreciate your positive feedback and look forward to serving you again soon.
    

    Is this helpful?