Metropole @ 21c Museum Hotel

Review summary

1. C

   Carl

   VIP

   Cincinnati

   173 reviews

   5.0

   173 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Another great pre show meal at Metropole. Drinks and food were great. Service from Nicki and staff was superb.
   

   Metropole @ 21c Museum HotelResponded 1 day ago

   Thanks so much for the awesome review! We’re thrilled you had another great pre-theater meal with us. It’s fantastic to hear that the food, drinks, and Nikki’s service all hit the mark. We can’t wait to have you back for your next visit and we hope you enjoyed the show!
   

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2. JA

   JaneA

   Cincinnati

   2 reviews

   5.0

   2 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I always enjoy eating at Metropole. Their chef is a genius at flavor surprises!
   

   Metropole @ 21c Museum HotelResponded 1 day ago

   Thanks for the review, Jane! We're thrilled to hear that you have made Metropole a regular spot, and that we can continue to impress. We love our regulars and we appreciate your patronage. It's encouraging to know that Chef's creations are hitting the mark with you. We can’t wait to have you back for more tasty surprises! Thanks again.
   

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3. OT

   OpenTable Diner

   Cincinnati

   1 review

   2.0

   1 review

   Dined 2 days ago

   1. Overall 2
   2. Food 1
   3. Service 4
   4. Ambience 2

   I’ve eaten here several times over many years - it is definitely gone downhill. The food was over engineered and flavor profile was horrible! We ate jackfruit bbq - shrimp was rubbery and sauce lacked flavor. Typically, we love the beet salad but tonight they switched out the greens for radicchio and it was a sea of purple mess. Why why! My friend requested an espresso martini with fresh espresso and was told we have an espresso machine but dont use it for the restaurant drinks. What! However, the sea scallops did not disappoint. The one item they hadn’t tweaked since previous visits. The shining star was definitely the dessert- graham mille feuill and the alcoholic drinks. Please Metropole get it together for a $300 meal (for 3 people) I hate to go home hungry and disappointed!
   

   Metropole @ 21c Museum HotelResponded 1 day ago

   Thank you for your candid feedback. We’re really sorry to hear that your recent experience didn’t meet the standards you’ve come to expect from us. We take your comments seriously, and your feedback will be shared with the kitchen team for review. We apologize for the confusion around the espresso martini. That’s definitely not the experience we want to provide. On a positive note, we’re glad the sea scallops and dessert made an impact! We appreciate your support and constructive feedback. Sorry to have disappointed and we would love the opportunity to make it right in the future. Thank you.
   

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4. j

   joseph

   VIP

   Cincinnati

   3 reviews

   5.0

   3 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   It was our anniversary. The food was amazing and Jeremy, our waiter, was outstanding. We were never rushed. In fact, we were there for 3 hours.
   

   Metropole @ 21c Museum HotelResponded 1 day ago

   Thank you so much for sharing your experience with us, and congratulations on your anniversary! We’re thrilled to hear that you enjoyed the food, and that Jeremy made your celebration extra special. It’s great to know you were able to relax and enjoy your time without feeling rushed. We hope to be part of many more special moments for you both! Looking forward to welcoming you back soon!
   

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5. R

   Ruth

   VIP

   Cincinnati

   6 reviews

   5.0

   6 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Highly recommend the braised beef short ribs. My husband said they were the best he ever had. I recommend the sea scallops as well, excellent!
   

   Metropole @ 21c Museum HotelResponded 1 day ago

   Thank you so much for the kind words, Ruth! We’re so happy to hear that your husband loved the braised beef short ribs — what a compliment! And we’re thrilled you enjoyed the sea scallops as well. Your recommendations mean a lot to us, and we can’t wait to have you both back for another great meal!
   

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6. D

   Doug

   Cincinnati

   2 reviews

   5.0

   2 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Very nice relaxing meal that my wife and I experienced after an afternoon show at the Aronoff across the street. Nikki our waitress was friendly and attentive. The service was fast and perfect even though the place was busy. And the food was totally awesome,....great grilled bread, delicious hawk burger for my wife and a thick grilled pork chop for me, finished with a crispy light creamy creme brulee for both of us. They also surprised us with lemony cotton candy. This restaurant is a true gem and highly recommended.
   

   Metropole @ 21c Museum HotelResponded 1 day ago

   Thank you so much for your amazing review, Doug! We’re so happy to hear that you and your wife had a relaxing meal after the show and that Nikki took such great care of you. It’s wonderful to know you loved everything from the grilled bread to the hawk burger and thick grilled pork chop, and that the crème brulee and surprise cotton candy added a fun touch to your evening. We’re so grateful for your kind words and recommendation, and we can’t wait to have you both back soon!
   

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7. p

   payal

   VIP

   Cincinnati

   9 reviews

   5.0

   9 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 3
   4. Ambience 5

   Ambience and food was good Server was not very interactive
   

   Metropole @ 21c Museum HotelResponded 1 day ago

   Thank you for your feedback! We’re glad to hear you enjoyed the ambiance and food. We’re sorry to hear that the service didn’t meet your expectations, and we’ll be sure to address this with our team. We appreciate your comments and hope to provide you with a better experience on your next visit!
   

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8. S

   Sue

   Cincinnati

   12 reviews

   5.0

   12 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 3
   4. Ambience 5

   Food was excellent!! Service wasn't the best but the food more than made up for it!!
   

   Metropole @ 21c Museum HotelResponded 1 day ago

   Thank you for your review! We’re so glad to hear you loved the food! We also appreciate your feedback on the service, and we’ll be sure to work on improving that with our team. We hope to welcome you back soon for an improved experience!
   

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9. A

   Andy

   VIP

   Cincinnati

   17 reviews

   5.0

   17 reviews

   Dined on February 21, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Delicious, as always!! Changing menu is fun. Will be back.
   

   Metropole @ 21c Museum HotelResponded 1 day ago

   Thank you so much for your kind words, Andy! We're thrilled to hear you enjoyed everything, and we’re glad the changing menu keeps things exciting for you. Can’t wait to have you back again soon!
   

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10. M

    Matthew

    Cincinnati

    1 review

    5.0

    1 review

    Dined on February 19, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 4

    Fantastic experience! The trout was stunning, grilled grits unique, but the true standout was the salmon and crispy rice app. I will most definitely be back!
    

    Metropole @ 21c Museum HotelResponded 1 day ago

    Thank you so much for your fantastic review! We’re so happy to hear that you enjoyed the trout, grilled grits, and especially the salmon with crispy rice — it’s one of our favorites too! We can’t wait to welcome you back for another amazing meal. See you soon!
    

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