MICO at Grand Bohemian Hotel Charlotte

Review summary

1. S

   Selena

   VIP

   New York City

   120 reviews

   2.0

   120 reviews

   Dined 1 day ago

   1. Overall 2
   2. Food 1
   3. Service 2
   4. Ambience 3

   I really wanted to love this place. We’re new to Charlotte and have been exploring different restaurants in the area. While the hotel and restaurant are beautifully decorated, unfortunately, the experience fell short in several ways. The seafood board was a major disappointment. The ceviche didn’t taste fresh, the lobster was limp, and the “grilled” shrimp on the skewer arrived cold. When we ordered, the waitress assured us it would be served hot. The manager was attentive and helpful when we needed assistance, but that didn’t make up for the other issues. We decided to share the paella entree with scallops, which came with a $23 upcharge for just two scallops. The portion was small and arrived at room temperature. It seemed like the waitress put in the order at the same time as the appetizer, and it sat waiting until we finished. She had also assured us the portion was large enough to share, which it wasn’t. This was the second time we were misinformed. We don't mind paying more for a great dining experience. The waitress didn’t seem knowledgeable overall. For example, when I asked about Prosecco, she told me they didn’t sell it by the glass and instead recommended a Sauvignon Blanc, which is completely different. The night ended with a mediocre apple torte with ginger ice cream, supposedly made by their “in-house” pastry chef—who must have been on vacation.
   

   Is this helpful?

   Report
2. N

   Nicola

   Charlotte

   1 review

   1.0

   1 review

   Dined 6 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 2

   we arrived early and they could not seat us even thou restaurant was half empty food was served not warm enough due to lack of service not enough people working we awaited long time for second curse. side dishes were extremely small for the price. I paid my bill and my Branzino skin was still next to the bill. on a positive not the quality of the food was good not able to fully enjoy due to the temperature.
   

   1 person found this helpful

   Report
3. A

   Allen

   Philadelphia

   1 review

   1.0

   1 review

   Dined 6 days ago

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 1

   The hostess, Karen, disliked that we were 10 minutes early to our reservation and said “you will have to wait while I help others.” We waited 30 minutes, watched her seat 5 walk ins, and then I went to the hostess stand and stood there until she sat us. She sat us at “her favorite table” which is restaurant code for the worst table or the customer we don’t want. I will just say it is the worst restaurant I have been to and will not return.
   

   1 person found this helpful

   Report
4. G

   Glenn

   Cincinnati

   1 review

   1.0

   1 review

   Dined 7 days ago

   1. Overall 1
   2. Food 1
   3. Service 2
   4. Ambience 4

   Very disappointed! First...there wasn't anyone to seat us and took over 20 minutes before someone noticed us (we did have a reservation). Paid $125 for a steak and lobster dinner that should have been an appetizer and took over an hour to get it! Won't be going back!!
   

   1 person found this helpful

   Report
5. k

   kimberly

   Chicago

   1 review

   5.0

   1 review

   Dined on December 21, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Delicious food, wonderful live music. Fantastic hostess and server. Thank you for a wonderful meal and experience.
   

   Is this helpful?

   Report
6. Z

   Zeke

   VIP

   Atlanta Metro

   93 reviews

   5.0

   93 reviews

   Dined on December 20, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   MICO is a beautiful restaurant and sets the right mood for a very nice dining experience. Our server was well-trained and knowledgeable about the menu. Any questions were relayed to the chief, when needed. From the wine, starter, entree and dessert, everything was delicious.
   

   Is this helpful?

   Report
7. T

   Tamice

   Charlotte

   1 review

   5.0

   1 review

   Dined on December 14, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We went for my partners 30th birthday and our server was really friendly
   

   MICO at Grand Bohemian Hotel CharlotteResponded on December 17, 2024

   Tamice, Thank you for choosing Mico at Grand Bohemian Charlotte for such a special occasion! We hope you and your partner left feeling inspired for a lifetime. We hope to have the opportunity to welcome you back again soon...perhaps for New Years Eve? Cheers! Hugh Templeman, General Manager
   

   Is this helpful?

   Report
8. E

   Erika

   Orlando

   1 review

   5.0

   1 review

   Dined on December 13, 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   The triple dip was great. Brussels were yummy. The scallops weren’t worth the money. The salmon was great.
   

   MICO at Grand Bohemian Hotel CharlotteResponded on December 17, 2024

   Erika, Thank you for taking the time to share your honest feedback! We're delighted to hear you had an exceptional experience at Mico. We hope to have the opportunity to welcome you to our New Years Eve dinner! Dine on a 3 course menu created by our culinary team that will help start 2025 on an inspiring note! $125 per person (tax & gratuity not included). Cheers! Hugh Templeman, General Manager
   

   Is this helpful?

   Report
9. Z

   Zuley

   Charlotte

   2 reviews

   5.0

   2 reviews

   Dined on December 13, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The entire experience was fantastic from beginning to end. Tanner was our server she was great, wonderful recommendations! Food was fabulous everything well cooked, presentation perfect, temperature on point. Everything was great! Ambiance was perfect with the noise of the musician in the background. Good job everyone and the management checking on table every so often you guys provided a superb experience. Good job all!!
   

   MICO at Grand Bohemian Hotel CharlotteResponded on December 17, 2024

   Zuley, Thank you for taking the time to leave us a review! We're delighted to hear Tanner contributed to your inspiring experience. We hope to have the opportunity to welcome you to our New Years Eve dinner! Dine on a 3 course menu created by our culinary team that will help start 2025 on an inspiring note! $125 per person (tax & gratuity not included). Cheers! Hugh Templeman, General Manager
   

   Is this helpful?

   Report
10. p

    paul

    Poconos

    1 review

    5.0

    1 review

    Dined on December 11, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Absolutely amazing! Loved this place. Food and ambiance was incredible
    

    MICO at Grand Bohemian Hotel CharlotteResponded on December 17, 2024

    Paul, Thank you for taking the time to leave us a review! We're delighted to hear you had an exceptional experience at Mico. We hope to have the opportunity to welcome you to our New Years Eve dinner! Dine on a 3 course menu created by our culinary team that will help start 2025 on an inspiring note! $125 per person (tax & gratuity not included). Cheers! Hugh Templeman, General Manager
    

    Is this helpful?

    Report