MICO at Grand Bohemian Hotel Charlotte

Review summary

1. A

   Allen

   Philadelphia

   1 review

   1.0

   1 review

   Dined 1 day ago

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 1

   The hostess, Karen, disliked that we were 10 minutes early to our reservation and said “you will have to wait while I help others.” We waited 30 minutes, watched her seat 5 walk ins, and then I went to the hostess stand and stood there until she sat us. She sat us at “her favorite table” which is restaurant code for the worst table or the customer we don’t want. I will just say it is the worst restaurant I have been to and will not return.
   

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2. G

   Glenn

   Cincinnati

   1 review

   1.0

   1 review

   Dined 2 days ago

   1. Overall 1
   2. Food 1
   3. Service 2
   4. Ambience 4

   Very disappointed! First...there wasn't anyone to seat us and took over 20 minutes before someone noticed us (we did have a reservation). Paid $125 for a steak and lobster dinner that should have been an appetizer and took over an hour to get it! Won't be going back!!
   

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3. k

   kimberly

   Chicago

   1 review

   5.0

   1 review

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Delicious food, wonderful live music. Fantastic hostess and server. Thank you for a wonderful meal and experience.
   

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4. Z

   Zeke

   VIP

   Atlanta Metro

   93 reviews

   5.0

   93 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   MICO is a beautiful restaurant and sets the right mood for a very nice dining experience. Our server was well-trained and knowledgeable about the menu. Any questions were relayed to the chief, when needed. From the wine, starter, entree and dessert, everything was delicious.
   

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5. T

   Tamice

   Charlotte

   1 review

   5.0

   1 review

   Dined on December 14, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We went for my partners 30th birthday and our server was really friendly
   

   MICO at Grand Bohemian Hotel CharlotteResponded 7 days ago

   Tamice, Thank you for choosing Mico at Grand Bohemian Charlotte for such a special occasion! We hope you and your partner left feeling inspired for a lifetime. We hope to have the opportunity to welcome you back again soon...perhaps for New Years Eve? Cheers! Hugh Templeman, General Manager
   

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6. E

   Erika

   Orlando

   1 review

   5.0

   1 review

   Dined on December 13, 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   The triple dip was great. Brussels were yummy. The scallops weren’t worth the money. The salmon was great.
   

   MICO at Grand Bohemian Hotel CharlotteResponded 7 days ago

   Erika, Thank you for taking the time to share your honest feedback! We're delighted to hear you had an exceptional experience at Mico. We hope to have the opportunity to welcome you to our New Years Eve dinner! Dine on a 3 course menu created by our culinary team that will help start 2025 on an inspiring note! $125 per person (tax & gratuity not included). Cheers! Hugh Templeman, General Manager
   

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7. Z

   Zuley

   Charlotte

   2 reviews

   5.0

   2 reviews

   Dined on December 13, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The entire experience was fantastic from beginning to end. Tanner was our server she was great, wonderful recommendations! Food was fabulous everything well cooked, presentation perfect, temperature on point. Everything was great! Ambiance was perfect with the noise of the musician in the background. Good job everyone and the management checking on table every so often you guys provided a superb experience. Good job all!!
   

   MICO at Grand Bohemian Hotel CharlotteResponded 7 days ago

   Zuley, Thank you for taking the time to leave us a review! We're delighted to hear Tanner contributed to your inspiring experience. We hope to have the opportunity to welcome you to our New Years Eve dinner! Dine on a 3 course menu created by our culinary team that will help start 2025 on an inspiring note! $125 per person (tax & gratuity not included). Cheers! Hugh Templeman, General Manager
   

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8. p

   paul

   Poconos

   1 review

   5.0

   1 review

   Dined on December 11, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Absolutely amazing! Loved this place. Food and ambiance was incredible
   

   MICO at Grand Bohemian Hotel CharlotteResponded 7 days ago

   Paul, Thank you for taking the time to leave us a review! We're delighted to hear you had an exceptional experience at Mico. We hope to have the opportunity to welcome you to our New Years Eve dinner! Dine on a 3 course menu created by our culinary team that will help start 2025 on an inspiring note! $125 per person (tax & gratuity not included). Cheers! Hugh Templeman, General Manager
   

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9. L

   Louise

   Charlotte

   3 reviews

   5.0

   3 reviews

   Dined on December 7, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great experience dining at Mico! Our food was outstanding with great presentation and friendly, outstanding service. We loved every dish with standouts being the Lobster Bisque, Paella, and Scallops. If you haven’t been, you should visit this beautiful bohemian charmer!!
   

   MICO at Grand Bohemian Hotel CharlotteResponded on December 10, 2024

   Louise. Thank you for taking the time to leave us a review! We're delighted to hear you had an exceptional experience at Mico. We hope to have the opportunity to welcome you to our New Years Eve dinner! Dine on a 3 course menu created by our culinary team that will help start 2025 on an inspiring note! $125 per person (tax & gratuity not included). Cheers! Hugh Templeman, General Manager
   

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10. E

    Edward

    Charlotte

    7 reviews

    3.0

    7 reviews

    Dined on December 1, 2024

    1. Overall 3
    2. Food 3
    3. Service 3
    4. Ambience 4

    Ok I recommended this place to everyone and I was somewhat disappointed. We had one bottle of champagne before being seated when the restaurant opened. We went to the table and asked for a second to be told there were no champagne flutes available. Being amiable we ordered white wine. This was brought but was not served out and after waiting a few minutes I opened it and served it out. While the other three meals were good my chicken milanese was overcooked and dry. Service was very friendly and charming but not overly effecient. In the end I was a little embarrassed that I had talked the place up so much.
    

    MICO at Grand Bohemian Hotel CharlotteResponded on December 4, 2024

    Edward, Thank you for taking the time to share your experience. We sincerely apologize for the inconveniences that occurred during your visit with us. Please know this is not the standard we intentionally strive to uphold at Mico, and we will be communicating your concerns to our team. If you would like to discuss your experience further, please don't hesitate to reach out to our Director of Operations, Chris Penman. 980.999.5603 We hope to have the opportunity to regain your trust and give you the inspiring experience you deserve. Best Regards, Hugh Templeman, General Manager
    

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