Caffe Di Milano

Review summary

1. R

   Rita

   Birmingham

   2 reviews

   4.0

   2 reviews

   Dined 1 day ago

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 5

   Had lovely lunch with excellent service. Thought as we were celebrating two special birthdays that maybe you could have come out with a birthday dessert or something like that. Even a few chocolate mints would have been nice touch
   

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2. OT

   OpenTable Diner

   London

   2 reviews

   5.0

   2 reviews

   Dined on December 12, 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Went for pre-theatre dinner before going to the Hippodrome. Pre-theatre 2 or 3 course menu was very good. Thoroughly recommended. It’s a few minutes walk to the Hippodrome with is just opposite
   

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3. OT

   OpenTable Diner

   Birmingham

   1 review

   2.0

   1 review

   Dined on December 12, 2024

   1. Overall 2
   2. Food 1
   3. Service 4
   4. Ambience 4

   celebrate birthday food not good
   

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4. J

   John

   Leicestershire

   1 review

   5.0

   1 review

   Dined on December 12, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Good menu including gluten free. Excellent service and reasonably priced Food of a high quality and great presentation. Overall an excellent experience. Have used them before and will use again.
   

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5. OT

   OpenTable Diner

   London

   2 reviews

   3.0

   2 reviews

   Dined on December 11, 2024

   1. Overall 3
   2. Food 5
   3. Service 2
   4. Ambience 3

   The staff were lovely, but we arrived at our table at about 6.05 pm and got our main meals at almost 7 pm. We were at the ballet at 7.30 pm, luckily just across the road, or we would have had to leave much earlier. We ate our main meal and asked for the bill simultaneously. There was a problem with the till as we didn't get our drinks order on seating until a good 20 mins. The food was incredible. Just a little disappointed as it was so lovely.
   

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6. D

   Dawn

   Devon

   8 reviews

   5.0

   8 reviews

   Dined on December 10, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Beautiful food, my risotto was gorgeous. Great service, lovely pre theatre menu.
   

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7. D

   Debra

   Newcastle

   12 reviews

   3.0

   12 reviews

   Dined on December 7, 2024

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 3

   Efficient service during a busy pre- theatre time, so limited menu. Had more of a cafe feel than restaurant. Starting to look shabby around the edges (floor taped down).
   

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8. V

   Vicky

   Oxford

   1 review

   5.0

   1 review

   Dined on December 7, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Good ambiance, good food and speedy service for going to the Hippodrome
   

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9. K

   Kay

   Worcestershire

   2 reviews

   4.0

   2 reviews

   Dined on December 7, 2024

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 5

   Good food helpful friendly staff. Would recommend.
   

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10. M

    Marsha

    Caribbean

    3 reviews

    1.0

    3 reviews

    Dined on November 29, 2024

    1. Overall 1
    2. Food 2
    3. Service 1
    4. Ambience 3

    We're not really sure what happened with our orders, but we arrived on time at 1800, we had a show booked at 1930; we were given the Theatre Menu and planned on each having 2 courses. I ordered a starter - calamari- and main- tagliatelle-, and my girls ordered a main - Margarita - planning to order dessert. My husband who had an upset tummy, just ordered a sea salt garlic bread. I asked for their main and our starters to arrive together. We ordered at 1814. Drinks arrived relatively promptly. By 1840 none of our food had arrived. The pizzas finally arrived, and I expected my calamari and the garlic bread to arrive shortly after. They didn't. Then the garlic bread arrived, but it was the wrong one, with cheese, which my husband didn't want, he just wanted something relatively plain. We had to send it back. My calamari still didn't arrive. I asked for it and it arrived about 1900. I then had to ask for my main almost immediately, so I could eat it and get to the theatre in time. We boxed up what we didn't eat and took it away, but it made stressful what was supposed to be a 17th birthday treat, dinner then the Ballet. We aren't arsey customers, and so we didn't kick up a fuss, and we were given complimentary drinks which we didn't ask for (and actually, wouldn't have wanted if asked) for our patience. (We would have chosen something else.) And then service tried to clear the label of drinks when we still had liquid in our glasses. The staff were pleasant and apologetic, but this seemed to be a failure of management, as opposed to poor service behaviour. I would have expected at least 50% off for the inconvenience as we ran out of time and couldn't order dessert. But there was no management apology and no offer of recompense. The food that did arrive was tasty, but overall, it was very disappointing experience.
    

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