Minster Mill Restaurant and Bar

Review summary

1. H

   Heidi

   Bristol1 review

   5.0

   Dined on January 18, 2025

   1. Overall 5
   2. Food 5
   3. Service 3
   4. Ambience 5

   We were originally seated by a door which was letting in a draft . We asked to be moved. A young waiter was asked. He really didn’t want to move us despite there being several no shows. He went over to another member of staff and said “you sort it, they want to move” it was really rude. Food was ok…… lacked seasoning and despite menu sounding impressive it isn’t quite there yet.
   

   • 
   • 

   Is this helpful?

2. R

   Rosie

   London2 reviews

   3.0

   Dined on January 18, 2025

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 3

   The food was generally good but the service was a bit chaotic for both dinner and breakfast. For dinner: We asked for a table by the fire but were told we couldn’t have it - no one ever sat there. When explaining the menu, we were told it was tapas style which turned out not to be correct. We ordered less food than suggested and it was way too much. When asking questions about dietary requirements, the main waiter was unsure and didn’t follow requests. The starters were very nice, but completely mixed in size and so some were good value and some were very overpriced. £17 for a standard burger with no sides was very high. For breakfast: Service was incredibly slow. When we chased, the response was quite rude. One of our breakfast portions was tiny, so tiny the waitress said she didn’t know what had happened to it, but didn’t offer to replace it.
   

   Is this helpful?

3. J

   Jacky

   Gloucestershire2 reviews

   1.0

   Dined on December 27, 2024

   1. Overall 1
   2. Food 4
   3. Service 1
   4. Ambience 2

   Food was excellent. Service unfortunately was not and it spoilt the whole experience. Plates brought out individually when ready so they went cold while waiting for the others at the table to be served. Fine if you want to eat alone but does not work if you have others with you. Sides not brought out with mains so again long wait for those. Staff did not seem to know the menu, described dishes then something completely different arrived. It was a shame as I had been looking forward to it and it sounded very promising.
   

   Is this helpful?

4. G

   George

   London2 reviews

   5.0

   Dined on December 25, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   A perfect Christmas Day lunch. Blown away by the quality of the meal and service from the staff. We will definitely be doing this again next year
   

   Is this helpful?

5. K

   Katrina

   Oxford3 reviews

   2.0

   Dined on December 12, 2024

   1. Overall 2
   2. Food 1
   3. Service 2
   4. Ambience 2

   I hate to complain but festive afternoon tea was dreadful. Sandwiches were hard like they had just been removed from refrigerator and scones were like rock cakes - when I cut into mine it bounced off of my plate and into my lap. We didn’t even attempt the small cakes on top tier as we were put off. The fire and glass of champagne was lovely but sadly I would never return or recommend and I do love my afternoon teas and regularly have them. Such a shame this wasn’t better as I would have taken friends and family as the setting is beautiful.
   

   Is this helpful?

6. C

   Chris

   London1 review

   3.0

   Dined on November 30, 2024

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 3

   A bit of a disappointment if I’m being really honest, the food was good but the restaurant despite only being half full still lacked the required number of waiting staff on the evening to service the tables effectively . On our table there were six people and this resulted in some people receiving their meals as others had nearly finished their same course. The servers were very nice, if lacking some awareness and it’s really the kitchen’s responsibility to manage these timings. At £428 for two courses for six people with little spent on drinks it’s simply too expensive for the experience delivered and I wouldn’t return. Overall a disappointment
   

   Is this helpful?

7. C

   Caitlin

   Yorkshire1 review

   5.0

   Dined on November 26, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Me and my friend went for a girly trip away and we stayed in the feature room which overlooks the river - it was stunning. The beds are so comfy! The room itself is warm, inviting and clean to a high standard. Due to the flooding, the receptionist kindly upgraded us in the likelihood that the room flooded, with it being so close to the river. We then experienced staying in the junior suit and oh my, how beautiful. We have been truly spoilt. It was unfortunate regarding the floods but this did not stop us from enjoying our time away. The staff were lovely, helpful and nothing was too much. We are definitely thinking about staying again!
   

   • 

   Is this helpful?

8. J

   Jason

   London25 reviews

   4.0

   Dined on November 13, 2024

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 5

   We had a great time enjoying afternoon tea at Minster Mill. The setting is very pleasant, with the old roof beams and good decoration. It is quite quiet and restful too. The afternoon tea menu has a bit more variety than the usual, so that makes it worth trying as well. The staff were also kind and frequently refilled our tea (with either hot water or even new leaves). All in all, definitely a place to try for afternoon tea.
   

   Is this helpful?

9. P

   Peter

   London1 review

   4.0

   Dined on November 9, 2024

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 4

   The dining room was cold when we arrived (19:30). The car park is badly lit and it wasn't at all clear how to get from the car park to the restaurant. More signs are needed. The food was first class.
   

   Is this helpful?

10. E

    Elizabeth

    Oxford1 review

    5.0

    Dined on October 19, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Delicious food, extremely well sourced, cooked and served.
    

    Is this helpful?