Mitchell's Fish Market - Brookfield

Review summary

1. OT

   OpenTable Diner

   Milwaukee

   1 review

   2.0

   1 review

   Dined 1 day ago

   1. Overall 2
   2. Food 3
   3. Service 1
   4. Ambience 5

   Our waiter time was very unattractive which is surprising because we had a 215 lunch appointment with a table of nine. At the beginning, he never asked if he wanted any beverages, we had to let him know that we wanted beverages. He took our beverage order and disappeared for 20 minutes. There were hardly any other patrons in the restaurant so I don’t know if if he was back by the bar visiting or visiting with other Waite staff in the kitchen area. They certainly wasn’t serving us. I ordered twin lobster tails and he didn’t bring the butter, I requested butter and he disappeared for another 15 minutes by then my entire meal was cold. Never got refills for our beverages and Even upon looking to pay the bill. He disappeared for over 10 minutes and I guess we’re waiting to leave and they had to leave Before I could because I still have to pay the bill probably one of the worst server experiences I have had in sometime. Members of my team go there on an almost weekly basis. In fact we have lunch reservations for this coming Thursday and I spoke to the manager to make sure we do not get Tom as our waiter on Thursday
   

   Is this helpful?

   Report
2. E

   Eric

   Milwaukee

   19 reviews

   vip
   3.0

   19 reviews

   Dined 3 days ago

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 4

   Everything was just okay, both the service and the food.
   

   Is this helpful?

   Report
3. R

   Ryan

   Milwaukee

   1 review

   1.0

   1 review

   Dined on December 3, 2024

   1. Overall 1
   2. Food 4
   3. Service 1
   4. Ambience 3

   There was nobody in the restaurant. There is only three tables that had people at it. They messed up two of the three orders on our table one they didn’t even bring the food out right the other one they totally messed up and brought the wrong thing then they said they were going to make it and it was over a half hour for a small little steak that was wrapped in bacon. The manager says can’t rush a steak. The steak was both the size of a half dollar that doesn’t take a half hour to cook other than that they did take money off, which was nice but the experience was horrible. The other meal only came out with half of what was ordered and then I had to tell them that hey I’m missing this and that took a very long time too. We finally just said box everything up and we’re leaving. It’s pretty sad when you only have three tables in the whole place with people at them.No wonder why the place was empty.
   

   Is this helpful?

   Report
4. M

   Michael

   Milwaukee

   1 review

   5.0

   1 review

   Dined on November 28, 2024

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   First time eating here. Food and hospitality were outstanding!
   

   Is this helpful?

   Report
5. T

   Tony

   Chicago

   1 review

   5.0

   1 review

   Dined on November 24, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Went on a first date. Our waitress Suzi was awesome. Made sure we didn’t have any questions about the menu abd made good recommendations. Crab artichoke dip was amazing as well as my crab cakes and shrimp. Will definitely be going back.
   

   1 person found this helpful

   Report
6. G

   Gayle

   Lincolnshire

   4 reviews

   vip
   5.0

   4 reviews

   Dined on November 23, 2024

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 4

   Everything was wonderful! Food was delicious, server was very nice. Coffee after dinner was not hot…. Minor detail after a great dinner.
   

   Is this helpful?

   Report
7. M

   Mike

   Milwaukee

   1 review

   3.0

   1 review

   Dined on November 21, 2024

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 3

   Didn’t live up to our past experiences. Price value didn’t match our previous visits. Complimentary bread was over baked and crunchy. Was our 49th wedding anniversary and we received a complimentary dessert, which was appreciated. Always liked Mitchells but it has slipped a bit
   

   Is this helpful?

   Report
8. C

   CJ

   Milwaukee

   1 review

   3.0

   1 review

   Dined on November 20, 2024

   1. Overall 3
   2. Food 3
   3. Service 5
   4. Ambience 5

   Excellent manager who apologized for overdone scallops. Scallops dish was $48 and you received six small overcooked scallops over mushed sweet potatoes with some risotto mixed in. Had no choice but to return the dish. Manager handled very professionally. Chose instead the stuffed cod which was very good tasting but the shrimp looked like canned not fresh shrimp. It’s been years since we’ve been to this restaurant, likely will not be back. All restaurants in the area had full parking lots, this place had many available seats. Lobster bisque was delish with a few small pieces of lobster at the bottom. Server Jack was very nice and friendly.
   

   Is this helpful?

   Report
9. J

   Jill

   Milwaukee

   31 reviews

   vip
   3.0

   31 reviews

   Dined on November 19, 2024

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 4

   The food was very good. The service was poor. We received our drinks after our appetizer, the server (Jackie) never checked back with us. There were 2 of us and one meal came out (we shared it, and then 5+ minutes later the second meal came out (we shared that one too). Jackie did not check to see how things were going at all. We asked to speak to the manager (he was from Ohio and filling in at this location). He was great. We would go back and ask for a different server. Jackie is in need of substantial training.
   

   Is this helpful?

   Report
10. J

    Judith

    Milwaukee

    141 reviews

    vip
    5.0

    141 reviews

    Dined on November 11, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 4

    Thomas performed multitasks to give us perfect meal!
    

    Is this helpful?

    Report