Mitchell's Steakhouse - Columbus Polaris

Review summary

1. B

   Brian

   VIP

   Austin

   37 reviews

   4.0

   37 reviews

   Dined 1 day ago

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 5

   The food at Mitchell's is consistently excellent, and we've enjoyed many previous meals there. However, our recent Christmas Eve experience fell short of our expectations. We had a reservation for 6:45 PM and were initially informed of a slight delay. While the restaurant had a festive atmosphere, the unexpected greeting set a somewhat off-key tone. More significantly, the Prix-Fixe Christmas menu exclusively featured shellfish, posing a challenge for one of our guests with a severe allergy. Our request for a simple substitution (Salmon for Lobster) was unfortunately denied. We believe it would be beneficial for future holiday menus to include more allergy-friendly options. We were disappointed that no manager visited our table to inquire about our dining experience, address our concerns, or simply acknowledge our presence. Despite these shortcomings, the quality of the food remains a highlight. We hope that Mitchell's will consider these suggestions for future holiday seasons.
   

   Is this helpful?

   Report
2. D

   David

   VIP

   Denver

   13 reviews

   5.0

   13 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   All was good. A little pricey and everything was a la carte which really drove price up. Be a while before we return. Other restaurants just as good and not as pricey.
   

   Is this helpful?

   Report
3. BD

   BranDonWoo

   VIP

   Columbus

   7 reviews

   5.0

   7 reviews

   Dined on December 15, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I took my dad out for his birthday. The service was great. The oscar filet had a great flavor with plenty of crab meat. My only complaint which is very slight is I wasn’t blown away by the mac & cheese. I wish I could remember the waitresses name (I know it starts with a “M”). She was phenomenal.
   

   Is this helpful?

   Report
4. R

   Ray

   Columbus

   11 reviews

   4.0

   11 reviews

   Dined on December 14, 2024

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 4

   Four of us went for a night out. Two of us had dined here before, but something looked “different.” Possibly the lighting, but the atmosphere did not seem as inviting or intimate. BUT, this is an excellent steak house! We all ordered the “Filet Duet” with varied side dishes. All of the items were absolutely delicious - expertly prepared and great presentation. Plus our server was impeccable. Overall, Mitchell’s is everything to expect from a fine steak house restaurant. My only reservations is that it lacked a bit of the cozy/intimate atmosphere.
   

   Is this helpful?

   Report
5. A

   Ali

   VIP

   Dallas

   45 reviews

   5.0

   45 reviews

   Dined on December 14, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   First, a reminder to BE KIND. Mark was our server and went above and beyond to ensure we had an incredible evening. He cared so deeply about our experience to ensure that our food and service were top notch. Thank you to Mark for helping us have a great spur of the moment evening out. We appreciate you. Thanks to Nichole for checking in on us and also ensuring we were notified the restaurant was running a bit behind and letting us know to come 15 minutes later. We are pleased with our experience and will be back!
   

   Is this helpful?

   Report
6. J

   Jim

   Columbus

   1 review

   4.0

   1 review

   Dined on December 11, 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 3

   Service was exceptional. Environment was very pleasant.
   

   Is this helpful?

   Report
7. M

   Melody

   VIP

   Charleston

   1 review

   5.0

   1 review

   Dined on December 9, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   For the past 15 years, several of my friends and I spend a weekend together before Christmas, shopping and enjoying Columbus. The past 5 years we’ve ended the weekend dining at Mitchells Polaris. We’ve always enjoyed amazing service and excellent food. This year our server was Angel, and she absolutely lived up to her name. It was late on a Sunday night and she was so gracious and friendly for the entire dinner. The other staff members were just as gracious and attentive. We hope to continue this tradition and we promise that next year we won’t stay so late!
   

   Is this helpful?

   Report
8. R

   Robert

   Columbus

   25 reviews

   5.0

   25 reviews

   Dined on November 29, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We were celebrating our anniversary. The filets we ordered were done to perfection. Our server, Mark, helped to make it a fun and memorable evening. He was friendly, attentive, and when the dessert I had picked out with my prefix selection was no longer available, he allowed us both to choose another dessert from the menu.
   

   Is this helpful?

   Report
9. E

   Erinn

   Columbus

   1 review

   5.0

   1 review

   Dined on November 28, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Will definitely be back! Great service! Wonderful meal
   

   Is this helpful?

   Report
10. J

    Jackie

    VIP

    Columbus

    5 reviews

    3.0

    5 reviews

    Dined on November 28, 2024

    1. Overall 3
    2. Food 3
    3. Service 4
    4. Ambience 3

    Last Thanksgiving you could order off the menu but this year you were required to choose a pre fixe dinner. We did not think the offering met value and quality for the cost. Won’t be back next year.
    

    Is this helpful?

    Report