- Overall 1
- Food 3
- Service 1
- Ambience 1
On arrival, made to stand outside in -4c because they weren’t “ready” for an enforced seating @ 7, to sit at a dirty table and from then on it went downhill. BYOB but no glasses, no wine key, the waiter carving the top off said BYOB bottle and still no glass for the Sake. The “valentines special” menu at $150 included “a welcome drink” of “champagne” - a less than half pour of Prosecco - one with an accoutrement of what looked like a toenail. Every dish dumped on the table like we were the afterthought, no ginger, no soy, no wasabi til requested. The ngiri was fine, nothing special or exciting. Dessert was some chocolate mousse presented like it had been scraped off the chef’s shoe into a ramekin. It was all disorganised and unimpressive for a special night.
We decided not to tip - our right. This apparently irked the hostess, a tight faced girl with rbf who had already argued with other customers in our earshot earlier when the restaurant had messed up their booking and she was unrelentin. They had the lucky escape. She decided to make us aware of our lack of gratuity and followed us into the street - “you know that gratuity is not included?” “Why yes, we did.” “Then why have you not added it?” Relaying the above didn’t interest her and she turned tail to vanish inside. Don’t illicit feedback if you don’t want it lady…when I tried to continue said feedback, her diva went full on and she walked back out the restaurant - presumably so we didn’t give the game away to the other poor souls who were about to have a similar trauma - and stood there steadfast in her disbelief that anyone could possibly not be happy with average food, mediocre ambience and dismal service. “Have you been here before?” Suggesting this should be our expectation perhaps? More NoGo than Moko!
