Morning Star Steakhouse at Kiowa Casino

Review summary

1. S

   S

   Dallas

   1 review

   1.0

   1 review

   Dined 2 days ago

   1. Overall 1
   2. Food 1
   3. Service 3
   4. Ambience 2

   I would give this place zero stars if possible. Our experience at MorningStar Steakhouse was nothing short of a disaster, and we will never be returning. We made a reservation for 12 people, and several in our group have dietary restrictions. We made these restrictions clear to our waitress when we arrived. The restaurant was completely empty upon our arrival, which should have been a good sign for a prompt dining experience. Spoiler: it wasn’t. The nightmare began when the first dish arrived after 40 minutes. It took over 30 additional minutes for the majority of our party to receive their food. By that point, several people were done eating while others hadn’t even gotten their meals. The food was even worse. Four of the steaks were either undercooked, overcooked, or contained gluten—despite the clear instructions to avoid it. It took another 40 minutes to correct three of those steaks, and when they finally arrived, they were still wrong. At this point, we were completely fed up. Three in our party never got to eat due to the kitchens inability, or worse incompetence. And then, the manager—if you can even call her that—made the situation even worse. She was rude, condescending, and had the audacity to argue with one of our guests. Her attitude was unprofessional and completely out of line. She clearly has no business managing a restaurant or interacting with customers. It’s clear she’s not cut out for customer service. To top it off, we had another reservation for Christmas Day at MorningStar, which we canceled immediately after this awful experience. They try to present themselves as a high-end steakhouse, but they should visit one to understand how it’s actually done. Avoid this place at all costs. Terrible service, awful food, and a management team that could not care less about its customers. If I could give zero stars, I absolutely would.
   

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2. L

   Laura

   VIP

   Las Vegas

   8 reviews

   5.0

   8 reviews

   Dined on December 8, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The steaks were fantastic and Maria was our waitress and she was fantastic.
   

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3. B

   Bobby

   Oklahoma City

   1 review

   4.0

   1 review

   Dined on December 8, 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   Great food most of the time! The prime rib is exceptional but my salmon was a little dry. The prices went up again and only one choice on the size of the prime rib dinner now. We don’t go as much as we used to as no great coupons anymore!
   

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4. L

   Laura

   VIP

   E. Tennessee

   5 reviews

   5.0

   5 reviews

   Dined on December 6, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our experience eating here is always good. Everything from the food to the wait staff is exceptional. We especially love Maria!! ❤️
   

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5. L

   Laura

   VIP

   Las Vegas

   8 reviews

   5.0

   8 reviews

   Dined on November 29, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Maria was our server and she absolutely amazing. Food was very good.
   

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6. C

   Carla

   Dallas

   2 reviews

   5.0

   2 reviews

   Dined on November 26, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   As always, our dining experience at Moring Star Steakhouse was excellent. The food was fantastic, the service was wonderful, our server was friendly and very efficient. The entire atmosphere in the restaurant is of fine dining, but with reasonable prices. Portions are always more than enough, in fact, I always require a take home box.
   

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7. R

   Rosie

   Las Vegas

   4 reviews

   5.0

   4 reviews

   Dined on November 24, 2024

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 3

   Waitress could have been more attentive. Ambience is lacking as it is just one large open room
   

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8. J

   Jimmy

   New Mexico

   2 reviews

   2.0

   2 reviews

   Dined on November 24, 2024

   1. Overall 2
   2. Food 3
   3. Service 1
   4. Ambience 1

   Food was good but service was not. Several tables got their food ahead of us and I was there when they ordered. No apology for poor service. Our mashed potatoes and gravy had been set out long before it came to the table.
   

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9. C

   Cynthia

   Dallas

   1 review

   5.0

   1 review

   Dined on November 15, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Delicious entrees & Exceptional Service As Always!
   

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10. S

    Sharon

    Amarillo

    8 reviews

    5.0

    8 reviews

    Dined on November 13, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Our server, Stephanie, was excellent. She answered our questions and was very attentive! We missed Maggie as she knows us. Both of our dinners were really good and more than ample portions! We’ll be back!!
    

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