Morton's The Steakhouse - Burbank

Review summary

1. B

   Bedros

   VIP

   Los Angeles

   55 reviews

   4.0

   55 reviews

   Dined today

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 3

   We frequent Morton’s quite often. The food was excellent as usual. We went in with the expectation of experiencing the chateaubriand for two, unfortunately they could not vaccinate our split requirement.. I like my steak medium rare, my better half likes it medium well… we ended up with our usual 8 oz filet. It was excellent as usual
   

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2. L

   Lori

   VIP

   Los Angeles

   3 reviews

   2.0

   3 reviews

   Dined 1 day ago

   1. Overall 2
   2. Food 1
   3. Service 1
   4. Ambience 4

   I have been to Morton’s many times and always appreciated the food and the service. You expect high end service and top quality food at Morton’s. Last nights service left a lot to be desired. Our server was absent from our table and we often had to ask for drinks, silverware, and items needed to eat or meal. The biggest disappointment was the food. I ordered crab legs, which was on the menu as 1 pound for over $100 and thought I would see a Hardy portion. What arrived on the plate or two small crab legs that were extremely dry and overcooked. Certainly not a pound and certainly not the quality that should be served especially for the price.. considering we were only one of three tables in the restaurant. Our server certainly could have paid much more attention to us rather than setting the tables for the next nights seating.. very disappointing and certainly overpriced.
   

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3. a

   ann

   Los Angeles

   5 reviews

   4.0

   5 reviews

   Dined 1 day ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   The steak was great but I wish there were more veggie sides and some sort of side with the entrees. You can order a big hunk of meat which comes plain on a plate. To get veggies, it's $15 more at least. So if someone in your party doesn't eat meat they have to spend $45 for a massive amount of veggies if they don't want to just have a big plate of brussel sprouts for their whole dinner. They would possibly opt for this because the salads all have meat and don't seem very nutritious. Finally, we were drinking alcohol the whole time and finished our water and it was never refilled once, nor was our table cleared at times when it should have been. It seemed as if they don't have bus people and they very much need them. The food was delicious but a few menu tweaks would help attract more business. It was not very busy for a Saturday night. I get that the vibe is "classic steak house" but why not be able to satisfy more customers?
   

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4. B

   Byran

   VIP

   San Francisco

   25 reviews

   2.0

   25 reviews

   Dined 3 days ago

   1. Overall 2
   2. Food 2
   3. Service 5
   4. Ambience 3

   We we in town to visit family. I hadn’t visited this resturant in some years, but remembered it was good the last time we visited. It has changed and not for the better. I asked for the aged ribeye, the waitress said they were out but the wagu was the same or better. It cost double, but I thought it’s a holiday, so fine. The presentation wasn’t great, just a flat bit of meat on a plate, not terribly appealing. Worse, it tasted “off”, like it had been sitting too long and was near going bad. Lastly, the cut had a lot of gristle in it and was very fatty. It wasn’t the tender and flavorful steak I had hoped and paid for. The sides were fine, nothing special, but fine. The chocolate lava cake and ice cream desert was quite good. All in all, I would not repeat. There are many very good steak houses in the area. While this used to be one of them, it seems it’s best days are behind it.
   

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5. C

   Caesar

   Los Angeles

   1 review

   3.0

   1 review

   Dined 3 days ago

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 4

   I expect a lot more from Morton’s especially one located near The Warner Brothers Studios where high profile celebrities come to eat, the service and food were subpar. The Food… Out of three steaks that we ordered, non of the three were cooked to the correct ordered temperature, either overcooked or undercooked. None of the food looked like the picture posted on Yelp from the business owner especially the Dry-Aged Porterhouse Steak, false advertisement!!! Or maybe that’s how it looks only for the high profile celebrities that eat there! The Miso Marinated Sea Bass was probably the one dish that did not disappoint. As for the sides, they weren’t anything to die for, we ordered Lobster Macaroni Shells & Cheese, Matchstick Parmesan & Truffle Fries, Jumbo Grilled Asparagus, and Smoked Gouda & Bacon Au Gratin Potatoes. The Dessert… The Candied Walnut Cheesecake was average, tastes like they purchased it at CostCo and added the candied walnuts on top (can’t beat Ruth Chris Cheesecake). The Crème Brûlée was average, nothing out of the ordinary. As for the Morton’s Legendary Hot Chocolate Cake, yeah, that was good. The Service… As I stated before, I expect a lot more considering the restaurant and location. The waitress brought us our side dishes but no plates, we had to wait and ask for plates. The desserts were all brought out at different times, some of us were done with our dessert before others started on theirs and no utensils, we had to ask for again. I’m not even sure why I left her a tip which by the way, they ask for 17% to 22% (RIDICULOUS). No Vegetarian options… My wife had to eat a Caesar Salad for dinner since they offered no other options. Overall, not a great family dinner for $643!!!
   

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6. C

   Catrina

   Los Angeles

   13 reviews

   4.0

   13 reviews

   Dined 4 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   For some reason we didn’t know this was in our neighborhood, even though I’ve lived here for 20+ years. It’s nice to have another special occasion option that’s local! The drinks were good and we really enjoyed the truffle fries and filet mignon. Would recommend the bar area but we loved our big booth.
   

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7. E

   Eastern

   Nashville

   5 reviews

   5.0

   5 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   We had a wonderful time having our Christmas dinner here. The staff was amazing. The food and drinks were incredible. Tens across the board.
   

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8. J

   Jocelyn

   Los Angeles

   1 review

   3.0

   1 review

   Dined 4 days ago

   1. Overall 3
   2. Food 3
   3. Service 1
   4. Ambience 4

   Food was fine service was horrible. If Molly is your server ask to be moved
   

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9. R

   Robert

   VIP

   Los Angeles

   9 reviews

   5.0

   9 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   So very good. Waitresses Jennifer was excellent and attentive. The rack of lamb son in law was huge. He really enjoyed them. My filet Oscar was fabulous. So tender. We’ll be back
   

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10. M

    Matt

    Los Angeles

    3 reviews

    4.0

    3 reviews

    Dined 5 days ago

    1. Overall 4
    2. Food 5
    3. Service 4
    4. Ambience 3

    Top-notch food, excellent service. Being Christmas Eve, it was very busy, but the staff did a good job.
    

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