Morton's The Steakhouse - San Juan

Review summary

1. O

   Ourania

   Greece1 review

   5.0

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Service was great food great presentation We had a great time
   

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2. D

   Derek VIP

   Dallas2 reviews

   1.0

   Dined 3 days ago

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 2

   Overall, very poor dining experience. It took over 10 minutes for someone to come to our table once seated, another 20 for drinks to arrive from bar. Both steaks were not cooked to temperature. The manager brought out the steaks and placed them on the table and walked away not asking us to recheck or apologize. I had put a note that we were celebrating a birthday and they never mentioned it. Lastly, they added 2 additional glasses of wine to the check, once questioned the waitress said she was aware she added them and had planned to remove once she ran my card. Seemed like she was trying to see if it would be caught.
   

   1 person found this helpful

3. b

   brian

   Cincinnati3 reviews

   5.0

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food and drinks. Had the surf and turf. Crab cakes were delicious.
   

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4. C

   C

   Caribbean35 reviews

   5.0

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food was excellent and service impecable as always.
   

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5. OT

   OpenTable Diner

   Caribbean1 review

   5.0

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent as always! Thank , quality and service..
   

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6. D

   David

   Caribbean2 reviews

   3.0

   Dined 5 days ago

   1. Overall 3
   2. Food 5
   3. Service 3
   4. Ambience 3

   Reserved for 6:30 pm, arrived at 6:25, and was seated almost at 7:00. People that arrived after us were seated first! I even had to ask if there was a problem with our reservation. The waiter greeted us and disappeared for 15+ minutes. Didn’t even offer us cocktails. After we were finished with our main courses and asked for the check, another 15+ minutes wait… The restaurant was not at its best tonight. Certainly can do better.
   

   1 person found this helpful

7. OT

   OpenTable Diner

   Greater Boston1 review

   3.0

   Dined 5 days ago

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 4

   ★☆☆☆☆ Disappointing experience from start to finish. As a party of two, we were seated in the worst section while all prime tables were reserved for groups of 6+. The dining room was literally set to 60 degrees - uncomfortably cold for anyone in summer clothes. When I mentioned this, the server's first response was to ask if I was European, as if only non-Americans would find this uncomfortable. Service was painfully slow. Our entrees took 75 minutes to arrive, forcing us to order multiple appetizers just to have something on our empty table. Our server only checked on us approximately every 30 minutes, we always forgot what we were gonna ask for. The food quality didn't justify the premium prices. The meat was mediocre, the asparagus and mashed potatoes were completely bland, and the meatball appetizers desperately needed salt and seasoning. Save your money and time - this place isn't worth it.​​​​​​​​​​​​​​​​
   

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8. N

   Nekki

   Tampa8 reviews

   5.0

   Dined on March 11, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food, atmosphere and service was 10/10! The best loaded potato and crab cake I ever had! If you get the steak, try the blue cheese butter - you won’t be sorry!
   

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9. L

   LUIS FELIPE

   Unspecified1 review

   5.0

   Dined on March 8, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Me encanta! El mejor restaurante sin duda. Excelente servicio.
   

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10. OT

    OpenTable Diner

    Caribbean1 review

    5.0

    Dined on March 8, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Great Experience!!! Excellent Service and view Thanks
    

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