Mount Burgess Dining Room - Emerald Lake Lodge

Review summary

1. M

   Mary-Anne

   Calgary

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a large group which included 3 small children. Staff were very accommodating. Food was awesome.
   

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2. R

   Ron

   Vancouver

   4 reviews

   5.0

   4 reviews

   Dined on December 19, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Beautiful quiet location and an excellent meal. Great value.
   

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3. P

   Paul

   Palm Springs

   3 reviews

   5.0

   3 reviews

   Dined on December 6, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Beef excellent Salmon excellent cheesecake excellent could have warmed the sticky dessert maybe?
   

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4. A

   Alicia

   Calgary

   4 reviews

   5.0

   4 reviews

   Dined on December 1, 2024

   1. Overall 5
   2. Food 5
   3. Service 3
   4. Ambience 4

   Food was beyond amazing. The service was a bit slow.
   

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5. N

   Nicole

   Calgary

   1 review

   3.0

   1 review

   Dined on November 30, 2024

   1. Overall 3
   2. Food 1
   3. Service 3
   4. Ambience 5

   Location and ambiance were stunning, especially with the Christmas decorations and music. If only the food was better.
   

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6. J

   Jean

   VIP

   Vancouver

   6 reviews

   3.0

   6 reviews

   Dined on November 11, 2024

   1. Overall 3
   2. Food 3
   3. Service 5
   4. Ambience 5

   Scallops were raw! The server took them back to the kitchen. The initial dish had three scallops. I cut into and bit into one and realized it was raw so didn’t eat it. They re-cooked the scallops and served a scallop and a half (overcooked and chewy this time). I guess they didn’t feel the need to re-cook three new ones. 
   

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7. L

   Lisa

   VIP

   Edmonton

   55 reviews

   4.0

   55 reviews

   Dined on November 10, 2024

   1. Overall 4
   2. Food 3
   3. Service 3
   4. Ambience 5

   The food is good but wish it was better for the price. If you like heavy, rich, old-school fine dining, this is the place. I do recommend the menu in the Kicking Horse Lounge though. Had the best grilled cheese of my life!
   

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8. R

   Roger

   Toronto

   2 reviews

   3.0

   2 reviews

   Dined on October 31, 2024

   1. Overall 3
   2. Food 2
   3. Service 2
   4. Ambience 3

   Two years ago we had the best experience and that’s why we went back. This time service was below average, we didn’t feel as important as some of the other guests. When we asked for recommendations on the menu our server pretty much repeated the menu. Dinner was ok, well cooked but no wow factor as last time. Breakfast was a waste, a buffet which is not what I would expect for the price and everything was cold. When we told our server she said she would check, like we would lie about it. She returned and confirmed we were right and offered to microwave the food on our plates. The coffee was like mud, I love my coffee bold but it was horrible, I had to ask repeatedly to refill the creamer to help make it palatable but eventually gave up. Emerald Lake is a great place for the views the lodge is the place where you go to bring the experience to the next level. We left disappointed staff seemed grumpy and not interested in the guests. We will return as we are hopeful that this was a one off. There are signs asking people not to bring their own food and drinks. For the price the lodge needs to step up to the plate and bring the experience over the top. They did not have many guests so we were unsure why it lacked the quality it boasts about.
   

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9. C

   Claudia

   Calgary

   1 review

   4.0

   1 review

   Dined on October 29, 2024

   1. Overall 4
   2. Food 3
   3. Service 4
   4. Ambience 4

   Rico en general, vista espectacular, nunca nos faltó agua de beber!
   

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10. G

    Greg

    Calgary

    1 review

    5.0

    1 review

    Dined on October 28, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Wonderful place. Great food. Excellent service. Can’t wait to come back!
    

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