Moxies - Dartmouth Crossing

Review summary

1. E

   Emily

   Atlantic Canada

   1 review

   4.0

   1 review

   Dined 5 days ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   Our server was wonderful. Appetizers were absolutely delicious, as well as the dessert. My main course, steak with veg, was very under seasoned and bland. The meat was tender and cooked perfectly...just had very little taste. Mashed potatoes were decent, but the other veggies were also bland.
   

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2. T

   Tamara

   Atlantic Canada

   11 reviews

   4.0

   11 reviews

   Dined on December 27, 2024

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 5

   All in all a great evening but it would have been nice to have been checked on a little more. Had to ask for more drinks and to order our mains and request a dessert menu.
   

   Moxies - Dartmouth CrossingResponded 7 days ago

   Thank you for your feedback, Tamara. We're glad you had a great evening, and we apologize for the lack of attentiveness; we'll work on improving our service. If you could kindly reach out direct to me at gm.dartmouth@moxiesatlantic.ca for some more details in order for me to best action your feedback. Kind Regards, Scott King, General Manager - Moxies Dartmouth
   

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3. J

   John

   Atlantic Canada

   4 reviews

   5.0

   4 reviews

   Dined on December 27, 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   The waitress was excellent and the appetizer was one of the best ever. The main meal was average.
   

   Moxies - Dartmouth CrossingResponded 7 days ago

   Thank you for your feedback, John! We're glad to hear you enjoyed the appetizer and received excellent service. We'll strive to make your next main meal experience even better. Scott King, General Manager - Moxies Dartmouth
   

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4. J

   Jeff

   VIP

   Atlantic Canada

   4 reviews

   4.0

   4 reviews

   Dined on December 12, 2024

   1. Overall 4
   2. Food 3
   3. Service 4
   4. Ambience 3

   Ok- there are lots of more inspired options at this price point.
   

   Moxies - Dartmouth CrossingResponded on December 14, 2024

   Thank you for your feedback, Jeff. We appreciate your input and are always looking to enhance our menu offerings. Scott King, General Manager - Moxies Dartmouth
   

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5. M

   Matt

   Las Vegas

   13 reviews

   3.0

   13 reviews

   Dined on December 12, 2024

   1. Overall 3
   2. Food 5
   3. Service 5
   4. Ambience 2

   Great food, great service but too loud. Had to move from the bar to dining room and could still hear the music.
   

   Moxies - Dartmouth CrossingResponded on December 13, 2024

   We're glad you enjoyed the food and service, Matt, but apologize for the noise level. Thank you for your feedback, and we'll ensure the team are mindful of the music volume. Scott King, General Manager - Moxies Dartmouth
   

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6. P

   Paula

   VIP

   Tampa

   27 reviews

   3.0

   27 reviews

   Dined on November 29, 2024

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 4

   There's a lot to like about Moxie's, but have to call them out on their customer service and allergy understanding, or lack thereof. We can go to the dumpiest little place at home (Clearwater) and if I present my anaphylactic mushroom and nut allergy, they will bend over backwards to try and accommodate. Moxie's pretty much made me feel like an outcast, not able to tailor either of my desired order selections (one of which would have been super easy), and finally, when a manager delivered my third option, it came with a curt warning about cross contamination... like it might have cross contamination and I'm taking my chances. No separate prep offered, nothing. Sadly, though Canada stands leagues above much of the world in compassion and understanding, restaurants here don't get it at all. Moxie's was just the least helpful. They were a restaurant that wants you're lucky to be there instead of they're lucky to have you as a customer. It's kind of "you're a chain, get over yourselves."
   

   Moxies - Dartmouth CrossingResponded on December 2, 2024

   Hello Paula, my thanks for taking the time to send us your feedback, however my sincere apologies as well for your experience. Our allergy protocols are extremely detailed, we manage countless allergy concerns on a weekly basis, typically with great efficiency and care. I can only apologize for what seems to be a communication breakdown in this instance and commit to working with my team to ensure consistency. If possible, could you kindly send me an email to gm.dartmouth@moxiesatlatic.ca or provide a number for me to best reach you on so I can discuss some of the details to best action your feedback? Very Kind Regards - Scott King, General Manager, Moxies Dartmouth.
   

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7. A

   Amanda

   Atlantic Canada

   1 review

   5.0

   1 review

   Dined on November 16, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a great experience at your restaurant the service was excellent the food was great we will definitely be back soon.
   

   Moxies - Dartmouth CrossingResponded on November 18, 2024

   Hello Amanda, thank you for the 5 star review! We're delighted to hear you enjoyed the service and food, and we look forward to welcoming you back soon. Scott King, General Manager - Moxies Dartmouth
   

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8. S

   Scott

   Atlantic Canada

   2 reviews

   4.0

   2 reviews

   Dined on November 15, 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   Steak salad - steak was a bit tough. Everything else was excellent.
   

   Moxies - Dartmouth CrossingResponded on November 18, 2024

   Thank you for the feedback, Scott. We're glad you enjoyed everything else, and we'll work on improving the steak quality. Scott King, General Manager - Moxies Dartmouth
   

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9. L

   Louise

   Atlantic Canada

   5 reviews

   4.0

   5 reviews

   Dined on November 5, 2024

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 4

   Always enjoy our meals at moxies. Great atmosphere food , service and value!
   

   Moxies - Dartmouth CrossingResponded on November 8, 2024

   Thank you Steve for taking the time to review our restaurant. I would appreciate to learn how we could best turn your 4 stars into a 5, if you could kindly share any further thoughts direct to gm.dartmouth@moxiesatlantic.ca. Kind regards, Scott King, GM - Moxies Dartmouth.
   

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10. C

    Cathie

    VIP

    Atlantic Canada

    35 reviews

    5.0

    35 reviews

    Dined on October 30, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Loved our lunch today as usual! Our server Taylor was absolutely on point! She was very efficient and accommodating! The food was delicious and ambiance always good! Thank you and always lovely to see Andrew!!
    

    Moxies - Dartmouth CrossingResponded on November 1, 2024

    Hello Cathie, thank you for the 5 star review! We're delighted to hear you enjoyed your lunch and Taylor's service, and that you appreciated seeing Andrew. We look forward to welcoming you back soon! Scott King, General Manager - Moxies Dartmouth
    

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