MUNA

Review summary

1. N

   Nancy

   Chicago

   3 reviews

   5.0

   3 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great service and food in a beautiful location! Highly recommend!
   

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2. D

   David

   New York City

   2 reviews

   2.0

   2 reviews

   Dined 6 days ago

   1. Overall 2
   2. Food 3
   3. Service 2
   4. Ambience 4

   First, the decor and atmosphere was great. My dinner was not very good at all. The short ribs were very dry and had a burnt taste. When returning my meal, the server offered to add more gravy, which made it worse. The manager never even came over to apologize or offer something else. Terrible service. It's unfortunate because our meals at Nobu and Ardea were amazing and we were looking forward to our experience at Muna. Very disappointing.
   

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3. A

   Alina

   VIP

   Greater Boston

   1 review

   5.0

   1 review

   Dined on December 18, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Fabulous evening - incredible food and drinks, fantastic service, good energy but still able to have a 1:1 conversation so not too loud
   

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4. T

   Tim

   VIP

   Orange County

   8 reviews

   2.0

   8 reviews

   Dined on December 6, 2024

   1. Overall 2
   2. Food 3
   3. Service 1
   4. Ambience 4

   The restaurant itself had great ambience, and was a good look for a fine dining experience. Even the food at this location, was a good mix and flavor. The issue here is the service. I know the NOBU hotel is expensive and I was ok to pay the prices here at the various restaurants, but not when the service is miserable. The NOBU restaurant near the beach has amazing service. with dishes coming out on time and servers refilling water and cocktails regularly, but Muna was not timely with orders and tracking down waiters multiple times to get refreshes on cocktails and water was frustrating. The kitchen is extremely slow, even though it was not crowded. After waiting close to an hour for our food to come out, I requested that if our food wasn't out in five minutes to cancel the order, and magically it came out immediately after. The most frustrating part is that at the hotel, NOBU service charge is mandatory at 20%, which is fine if the service is good, but the servers know this at this restaurant so they are not incentivized to provide good service. Caused a lot of friction when I confronted them and requested they remove the service charge so I can chose how much tip to leave. Ended up leaving 10% which for Mexico is not even a bad tip, servers have just gotten spoiled with American's tipping 20%+.
   

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5. A

   Alan

   VIP

   Chicago

   10 reviews

   5.0

   10 reviews

   Dined on December 4, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great experience! They never cease to amaze me with the quality of the food and the creativity of the chefs and the detail that goes into each dish ! The staff was welcoming and very attentive to all of our needs ! A must when you are in Cabo !
   

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6. L

   Lanie

   Saskatoon

   3 reviews

   5.0

   3 reviews

   Dined on November 24, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   What a beautiful restaurant. We had a great experience, both with the food and the service
   

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7. M

   Mary

   VIP

   Las Vegas

   21 reviews

   5.0

   21 reviews

   Dined on November 18, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Fabulous time. Great food, awesome service! Thank you.
   

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8. T

   Tabitha

   VIP

   Portland

   4 reviews

   5.0

   4 reviews

   Dined on October 11, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I’ve never dined here before but I love Mediterranean food. They offer a beautiful elevated twist to Mediterranean food that they so carefully curated. The flavors of every dish were perfectly blended and packed with flavor. I will definitely come back!
   

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9. S

   Susan

   New York City

   6 reviews

   5.0

   6 reviews

   Dined on October 7, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food was excellent, and staff was attentive. View was nice, and we liked that it was attached to M Bar for after dinner drinks. It was terribly expensive, though, and though we would've liked more drinks, it was just too hard to stomach the prices for additional wine or cocktails. Overall, a lovely meal.
   

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10. M

    Michael

    Chicago

    5 reviews

    4.0

    5 reviews

    Dined on September 23, 2024

    1. Overall 4
    2. Food 4
    3. Service 5
    4. Ambience 3

    Don’t let them seat you in the back by the kitchen. Not sure why they would take an Anniversary dinner seating and put them by a sliding kitchen door for an early seating when the front dining room was almost completely empty until after 8 pm.
    

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