MXO Steakhouse

Review summary

1. OT

   OpenTable Diner

   Los Angeles

   1 review

   3.0

   1 review

   Dined 3 days ago

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 3

   Waited 20 minutes past our reservation time with no communication from the staff… not the SBE norm
   

   Is this helpful?

   Report
2. M

   Manuel

   Orlando

   44 reviews

   vip
   5.0

   44 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   From the moment we got there our experience was over and above excellent. Our server Natalia was awesome! Then came the food - beyond delicious!
   

   Is this helpful?

   Report
3. M

   Michelle

   Los Angeles

   3 reviews

   vip
   2.0

   3 reviews

   Dined 5 days ago

   1. Overall 2
   2. Food 2
   3. Service 5
   4. Ambience 4

   Service was great. Drinks were pretty good. The atmosphere was nice. The food was extremely disappointing. We won’t be coming back.
   

   MXO SteakhouseResponded 4 days ago

   Hello Michelle, we’re sad to hear our dining experience fell short for you. Our chefs work very hard to curate delicious dishes, and we’re so sorry that wasn’t the case this time around. We would love the chance to remedy your disappointing experience. The next time you’d like to visit our restaurant, let us know! We would love the chance to personally make sure your dining experience is up to par.
   

   Is this helpful?

   Report
4. K

   Katie

   Los Angeles

   14 reviews

   vip
   5.0

   14 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Absolutely Exceptional! As someone who goes out to eat almost every night, my expectations are pretty moderate, this restaurant blew me away! It is a perfect 10 from start to finish! The Grilled Cabbage Caesar Salad is probably one of the best tasting food items I’ve ever had! Their house made sour cream and aguachiles, Oh My God! Beyond delicious! The service is top notch, so on top of it! Will absolutely be back! My mouth is already dreaming of our next trip! Bravo!
   

   • 
   • 

   MXO SteakhouseResponded 5 days ago

   Hi Katie, We love to hear guests say "it was the best meal ever” after dining at our restaurants. So glad you got that feeling. We can’t wait to have you back! Its guests like you that make our job so rewarding! We're counting down the days until your next visit, and your review will certainly put a smile on our team's faces. Thank you!
   

   1 person found this helpful

   Report
5. P

   Paul

   London

   15 reviews

   vip
   2.0

   15 reviews

   Dined 5 days ago

   1. Overall 2
   2. Food 4
   3. Service 1
   4. Ambience 2

   Although the food is generally very good, the server was robotic, inflexible, and seemed more concerned about turning over the table rather than providing unique or personable service.
   

   MXO SteakhouseResponded 5 days ago

   Hello Paul, Thank you for taking the time to give us feedback. We take honest comments very seriously. It pains us to hear the not-so good stuff, but it helps us learn and improve! We hope we get the chance to welcome you back again. Please call me for any future reservations, and we will make sure we take care of you. It’s the least we can do to sincerely thank you for taking the time to write a review.
   

   Is this helpful?

   Report
6. E

   Eduardo

   Los Angeles

   11 reviews

   4.0

   11 reviews

   Dined on December 1, 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   Our experience was ok. Food was very good but tremendously overpriced. Every plate ordered had small portions. Drinks were ok. Did I mention everything was way overpriced.
   

   Is this helpful?

   Report
7. t

   tammy

   Los Angeles

   3 reviews

   vip
   1.0

   3 reviews

   Dined on November 28, 2024

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 5

   HORRIBLE service. The hostess was rude, and the weight staff hardly ever attended to our table and didn’t know very much about the menu. One of the waitresses didn’t even know what mezcal was
   

   MXO SteakhouseResponded 6 days ago

   So sorry Tammy! The situation you encountered at our restaurant is pretty rare, but that doesn’t make it acceptable. We always try to do our best and hope you will let us prove this to you during your next visit. The next time you’d like to visit our restaurant, let us know! We would love the chance to personally make sure your dining experience is up to par.
   

   Is this helpful?

   Report
8. E

   Eddie

   Orange County

   2 reviews

   5.0

   2 reviews

   Dined on November 28, 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Service 5 stars Cocktails 5 stars Food 5 stars The team at MXO provides an amazing dining experience inside of a beautifully designed space.
   

   Is this helpful?

   Report
9. B

   Brian

   Los Angeles

   1 review

   5.0

   1 review

   Dined on November 23, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food was great as was the service. It’s a beautiful restaurant. I would definitely recommend.
   

   MXO SteakhouseResponded on November 24, 2024

   We’re really proud of the exceptional dining experience we execute and love that you noticed. We look forward to welcoming you back soon, and I will be sure to share your review with our team.
   

   Is this helpful?

   Report
10. s

    scott

    Los Angeles

    31 reviews

    vip
    4.0

    31 reviews

    Dined on November 20, 2024

    1. Overall 4
    2. Food 4
    3. Service 5
    4. Ambience 4

    Great service and some surprisingly good apps like the ceviche.
    

    MXO SteakhouseResponded on November 21, 2024

    Your satisfaction is our ultimate goal, and we're thrilled to have achieved it during your recent visit. We're looking forward to welcoming you back soon and sharing your review with our team.
    

    Is this helpful?

    Report