Myrtle & Rose Rooftop Bar at Plant Riverside District

Review summary

1. M

   Michel

   Tampa

   3 reviews

   5.0

   3 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Myrtle and Rose' pop up Myrtle and Mistletoe was absolutely enchanting. The garden was so cute and festive. The drinks were delicious. We had a great time.
   

   Myrtle & Rose Rooftop Bar at Plant Riverside DistrictResponded 2 days ago

   Dear Michel, Thank you for stopping in for Myrtle & Mistletoe! We are so glad you enjoyed our awesome event. It is so nice to hear that you were impressed with our drinks and ambiance. Come back and see us again soon! Best, Mark Lehman Director of Food & Beverage
   

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2. A

   Andy

   Coastal Georgia

   5 reviews

   5.0

   5 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We enjoyed our brunch service here. The short rib and shrimp and grits were great. We enjoyed the charcuterie board to start with and the dessert tower was a perfect ending to a great meal. The atmosphere on the rooftop is a must do in Savannah.
   

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   Myrtle & Rose Rooftop Bar at Plant Riverside DistrictResponded 1 day ago

   Dear Andy, Thank you for starting your day with us! It is tremendous to hear that you loved our brunch. You are making me hungry with your recommendations. Come join us again soon for another incredible meal! Best, Mark Lehman Director of Food & Beverage
   

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3. J

   Jeannie

   Washington DC

   7 reviews

   1.0

   7 reviews

   Dined on December 8, 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Will not recommend. Though the decor was nice, we were seated for a reservation and no one came over to us or made eye contact for a full 15 minutes. Servers were present and hosts were seating guests but no one approached our table.
   

   Myrtle & Rose Rooftop Bar at Plant Riverside DistrictResponded on December 10, 2024

   Dear Jeannie, Thank you for taking the time to share your feedback and for being our valued patron. Normally our staff does a terrific job of responding to our guest's needs; in your case, that did not happen. We value your comments and will use them to ensure we are more consistent in our service levels. It would be our pleasure to have you back and leave you with a more favorable impression. Thank you for your feedback, as it is beneficial to the success of our establishment. Sincerely, Mark Lehman Director of Food & Beverage
   

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4. K

   Kelley

   Coastal Georgia

   1 review

   5.0

   1 review

   Dined on December 8, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We really enjoyed it. It's a fun place, set up with festive lights. The braised short rib-so good. Definitely worth booking. We may make it a new tradition.
   

   Myrtle & Rose Rooftop Bar at Plant Riverside DistrictResponded on December 9, 2024

   Dear Kelley, We love hearing patrons say that they would join us again! We strive to be the best restaurant in the area, and our customers help us achieve that goal by sharing their thoughts about our establishment. Please find a reason to visit again soon! We would be honored to be a part of your new tradition. Best, Mark Lehman Director of Food & Beverage
   

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5. M

   Megan

   Orlando

   1 review

   1.0

   1 review

   Dined on December 7, 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 3

   We went to the Christmas Pop-Up bar and were severely underwhelmed. There were minimal Christmas decorations. It just looked like an everyday bar. I had reserved a high top table inside for two people and we were sat at a community bar instead of a private table. We waited at least 10 minutes and no one came over to take our order. The outside looked pretty with Christmas lights so we decided to walk outside to check it out. The environment outside was much nicer so we asked if we could sit out there and the hostess agreed (the place wasn’t busy at all). We sat outside for at least another 10-15 minutes until a server came to greet us. Within those 10-15 minutes while we were waiting, a couple of servers walked right by us, looked over and ignored us. We both ordered spiked hot chocolates. They were obviously made with water- not tasty at all at and were $15/ each. I could’ve gone to the gas station and gotten better. I feel like it was advertised as a cute little Christmas pop-up and we were really disappointed as we planned our whole night around it.
   

   Myrtle & Rose Rooftop Bar at Plant Riverside DistrictResponded on December 9, 2024

   Dear Megan, I sincerely apologize for falling short of not only meeting your expectations but ours as well. Rest assured, the feedback provided has been reviewed by our team to ensure we consistently deliver upon guest expectations. I would love the opportunity to regain your confidence and demonstrate our commitment to customer service, so we hope you will consider a return visit. Thank you for dining with us. Sincerely, Mark Lehman Director of Food & Beverage
   

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6. k

   kelley

   Atlanta Metro

   15 reviews

   3.0

   15 reviews

   Dined on December 6, 2024

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 4

   The view was amazing. The cold wind, not so much. Our choice to sit in the cold. Seated for 12mins before I had to go in and ask for a server and when they came out, they promptly went to a table that was seated after us. All while management stood there chatting the entire time. When we asked for Kentucky Coffee, they forgot the bourbon cream. Then when asked for sugar, was given a container of random sweetener with no sugar in it… plus, they had never heard of a shot of Kahlúa in a coffee…. For a place hyped for their drink… the view was amazing!!!
   

   Myrtle & Rose Rooftop Bar at Plant Riverside DistrictResponded on December 7, 2024

   Dear kelley, Thank you for your visit. We appreciate all your feedback, including recommendations for improvement, as it helps us to serve our customers better. I apologize for the lapses you experienced on our end. We hope to welcome you back for a 5-star experience. Sincerely, Mark Lehman Director of Food & Beverage
   

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7. E

   Erin

   Kansas City

   2 reviews

   2.0

   2 reviews

   Dined on December 1, 2024

   1. Overall 2
   2. Food 3
   3. Service 3
   4. Ambience 3

   For the price it just didn’t meet my expectations. Found it a bit lackluster.
   

   Myrtle & Rose Rooftop Bar at Plant Riverside DistrictResponded on December 3, 2024

   Dear Erin, I appreciate you dining with us at Myrtle & Rose even though you did not find us a good value. We enjoy our guests taking the time to share feedback, both positive and areas of opportunity, as we are grateful for every opinion on how we can improve. Thank you for taking the time to share your review with us. Sincerely, Mark Lehman Director of Food & Beverage
   

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8. K

   Kimberly

   Coastal Georgia

   47 reviews

   3.0

   47 reviews

   Dined on November 30, 2024

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 3

   I keep coming back hoping for a different experience yet unfortunately I had another attempt to have a lovely evening over this past holiday weekend and was disappointed. I made a reservation for a holiday experience for my family to enjoy some cozy food & drinks as advertised and it was too cold with zero provisions to stay. The Host did try to find an option where there was at least a warming lamp but by the time that couch became available we were already frozen and very hungry. We had to go to another restaurant nearby and wait 45 minutes to be sat. We later went for drinks on another rooftop bar where they had small portable fires, and a blanket on every chair. I love the look and vibe of M&R but it keeps disappointing!
   

   Myrtle & Rose Rooftop Bar at Plant Riverside DistrictResponded on December 3, 2024

   Dear Kimberly, Welcome back. I am very sorry to hear that the cold weather led to a disappointing experience with us. We are so grateful for your business and feedback. I have noted your comments and will surely address these concerns with our team. We would love to host you again for a top-notch dining experience. Sincerely, Mark Lehman Director of Food & Beverage
   

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9. M

   Mij

   VIP

   Charlotte

   21 reviews

   5.0

   21 reviews

   Dined on November 24, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Outstanding brunch, service and view! And they serve Illy espresso💕
   

   Myrtle & Rose Rooftop Bar at Plant Riverside DistrictResponded on November 25, 2024

   Dear Mij, Thank you for joining us for brunch! We are so happy you had a nice time with us. It is awesome that you enjoyed our service and views! Come back and see us again soon for another exceptional meal! Best, Mark Lehman Director of Food & Beverage
   

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10. A

    Amornpun

    San Francisco

    2 reviews

    3.0

    2 reviews

    Dined on November 17, 2024

    1. Overall 3
    2. Food 3
    3. Service 4
    4. Ambience 4

    It’s Not worth it!! food is overpriced and quite salty at my taste nothing special just a nice view from river side.
    

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    Myrtle & Rose Rooftop Bar at Plant Riverside DistrictResponded on November 18, 2024

    Dear Amornpun, I genuinely regret that your dining experience with us was not enjoyable. It's important to us that every guest leaves satisfied, so I apologize for not meeting your expectations. We sincerely hope for the opportunity to provide you with a better experience in the future. Thank you for choosing to dine with us. Sincerely, Mark Lehman Director of Food & Beverage
    

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