Napa on Providence

Review summary

1. C

   Courtney

   Charleston

   1 review

   vip
   3.0

   1 review

   Dined today

   1. Overall 3
   2. Food 2
   3. Service 5
   4. Ambience 4

   We typically choose this restaurant for holidays. We were really disappointed with the food this year. My appetizer came out with burnt bread, the turkey looked like a microwave dinner, and the dressing was boxed/dry. This is definitely something I would not expect for the price point. The only reason that I’m giving three stars is because my server was a gem. They seemed like they overbooked this event and were very scattered. Don’t get me wrong this is one of my favorite restaurants in Charlotte. Hope this is not the new normal.
   

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2. S

   Stephanie

   Charlotte

   9 reviews

   vip
   5.0

   9 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   Came here for Thanksgiving dinner with my husband since we weren't traveling back to New York for the holiday. We made the reservation for 6:45 but when we walked in it was packed and we had to wait 20 minutes to get seated. I found this to be frustrating. It felt like they overbooked for dinner. When we got seated it definitely seemed like everything was a bit scattered. Another couple sat down about 5 minutes after us and yet somehow received their drinks and appetizers before we did. I felt like the wait was long but the food was definitely worth it. I would definitely come back again to try a normal dinner service. All the food was seasoned to perfection. We walked away full as well as with leftovers.
   

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3. S

   SHEILA

   Charlotte

   22 reviews

   5.0

   22 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 4

   The was restaurant was pretty crowded with diners waiting for tables when we arrived. I thought it was a nice touch when they served champagne to those waiting. The service was great and our entrees arrived quickly. The meal overall was delicious, I really liked the traditional holiday menu. Considering the heavy traffic, the kitchen and wait staff were amazing. They made the dining experience impeccable.
   

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4. A

   Amy

   Western NC

   8 reviews

   vip
   2.0

   8 reviews

   Dined 1 day ago

   1. Overall 2
   2. Food 2
   3. Service 4
   4. Ambience 3

   We went for the Thanksgiving prix fixe menu and it was disappointing. My husband enjoyed his salmon but I ordered the turkey dinner and it was not great. The stuffing was like dry sawdust - more like bread crumbs than anything. The turkey tasted like something you’d get from a frozen dinner. The desserts were also underwhelming. I would not recommend, especially for that price point. This was our first time at this restaurant so I’m not sure if their normal menu is better than this, but I wouldn’t go for a holiday meal again.
   

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5. L

   Laura

   Charlotte

   22 reviews

   vip
   5.0

   22 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We eat here for Thanksgiving dinner which was new for our family. We made a reservation for 5:45 PM and it was a packed house absolutely filled every seat. We had to wait an additional 20 to 25 minutes to be seated, but it was worthwhile as the food came out quickly and the service was really great. Keep in mind they have a special fix menu for the holiday and the food was really great for the price. I really enjoyed the duck breast that I had over fried polenta and greens would definitely come back for a holiday feast. 
   

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6. H

   Hala

   Charlotte

   8 reviews

   vip
   2.0

   8 reviews

   Dined 1 day ago

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 3

   Food was unimpressive, service was very slow. Overall disappointing experience
   

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7. K

   Karen

   San Francisco

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Christine, our server tonight, was very attentive and made our Thanksgiving celebration memorable!!
   

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8. R

   Rhonda

   Charlotte

   2 reviews

   3.0

   2 reviews

   Dined 1 day ago

   1. Overall 3
   2. Food 2
   3. Service 3
   4. Ambience 3

   Drinks and appetizers were good, but dinner and dessert were really bad. The turkey dinner tasted like a boxed microwave dinner. The filet mignon was covered in a really poorly made sauce which ruined the flavor of the meat. The desserts were not fresh and tasted like they were made with cheap ingredients. We were very disappointed.
   

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9. OT

   OpenTable Diner

   Charlotte

   1 review

   4.0

   1 review

   Dined 1 day ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   Extremely Loud. Service was fantastic my server's name was Logan and I cannot give him enough compliments. I asked for a table in the main dining room but was seated in a small room off the bar. If they put down a rug or baffling in the ceiling that room might be quieter. Fabulous Thanksgiving dinner and the wait staff was wonderful. Thank you
   

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10. D

    Debbie

    Minneapolis

    23 reviews

    vip
    5.0

    23 reviews

    Dined 1 day ago

    1. Overall 5
    2. Food 5
    3. Service 4
    4. Ambience 5

    Thanksgiving day dinner was great! Well executed- tasty and hot!
    

    Napa on ProvidenceResponded today

    Thanks for the feedback, DebbieS! We're thrilled to hear that you enjoyed your Thanksgiving dinner at Napa on Providence. It's wonderful to know that you found our food tasty and hot. We're always working to ensure our services and value match up to our high standards. Your feedback helps us improve. We hope to welcome you back soon for another great dining experience.
    

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