National Toronto

Review summary

1. E

   Emmanuel

   Toronto

   11 reviews

   1.0

   11 reviews

   Dined 3 days ago

   1. Overall 1
   2. Food 3
   3. Service 2
   4. Ambience 4

   First time and last time I’m going here. Had the worst experience on my birthday! First mistake was that one of my friends wasn’t allowed to bring their kids inside, I had to deal with the manager to get an approval so my friends couldn’t go back home full of disappointment. The manager allowed it at the end but kids couldn’t play bowling, just eat which was even worst feeling for me as a host. On the website, not even on Open Table mentions anything about children not being allowed or saying that only people 19+ can have access. No one even told me about it when the reservation got confirmed. Why there’s no communication about this anywhere? This is so embarrassing! Second mistake was that my reservation was booked for two hours and was told that the price I paid for two lanes covered those hours. Then suddenly whoever was in charge decided out of the blue to decreased it to one hour without me being notified at all and said that I wasn’t allowed to extend it since there was other people coming after me… technically my reservation of two hours wasn’t honoured and the price wasn’t reduce accordingly, making it the most expensive experience ever!!! Third mistake was that after each of us paid our drinks and food, the 20% gratuities were added on each bill automatically and without the option to either reduce it or skip it! And again, no one ever told me about this during reservations, either the website or Open Table says about gratuities being included automatically… Other restaurants says it beforehand if the party is over 6 persons, but The National never said that anywhere, not even being communicated in person at all… I will not recommend this place to anyone at all! This place is very disorganized, they don’t have a phone to answer calls like any other place. You only can communicate via text or email which is very unprofessional! If is because their employees are lazy to answer phone calls, then this place needs to reconsider customer service…
   

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2. K

   Kristen

   Toronto

   2 reviews

   4.0

   2 reviews

   Dined 3 days ago

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 5

   Great vibes for a night out with friends. The cocktails and food were delicious.
   

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3. S

   Sheila

   VIP

   Toronto

   24 reviews

   4.0

   24 reviews

   Dined 4 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Everything was slightly above average. I am not a fan of fake cheese on nachos, and prefer the real deal. Also, everything came at once and I prefer appetizers come first, then after, the mains, etc
   

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4. A

   Alexia

   Toronto

   1 review

   5.0

   1 review

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Despite my food restrictions,I was very pleasantly surprised by the poke bowl!
   

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5. C

   Cam

   VIP

   Toronto

   5 reviews

   5.0

   5 reviews

   Dined on February 15, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great bar! Lots of options for more intimate setting and food is great or you can go to the back for bowling, good music, arcade. Great vibe!
   

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6. D

   Driely

   Toronto

   3 reviews

   5.0

   3 reviews

   Dined on February 5, 2025

   1. Overall 5
   2. Food 5
   3. Service 2
   4. Ambience 5

   A bit pricey, but the place is big and beautiful. I’d go back again, good for groups
   

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7. l

   leslie

   Toronto

   1 review

   4.0

   1 review

   Dined on January 11, 2025

   1. Overall 4
   2. Food 3
   3. Service 4
   4. Ambience 4

   fun experience for bowling w a dj and adult crowd
   

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8. C

   Callum

   VIP

   Toronto

   3 reviews

   3.0

   3 reviews

   Dined on January 10, 2025

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 2

   Food was ok but the service was below average. Barely saw our waitress and felt that as soon as we said we weren’t ordering alcohol we were ignored.
   

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9. S

   Sahil

   Toronto

   1 review

   3.0

   1 review

   Dined on January 1, 2025

   1. Overall 3
   2. Food 1
   3. Service 5
   4. Ambience 2

   The food was eh. our server, Charlie was good. rest was like any other decent restaurant.
   

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10. T

    Traci

    Toronto

    1 review

    5.0

    1 review

    Dined on January 1, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    This was an amazing experience, beautiful building and the restaurant was perfect! The staff was attentive and fun!
    

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