Navios

Review summary

1. L

   Luis

   Phoenix

   5 reviews

   5.0

   5 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Navios was a great experience. Literally sitting over the lagoon. We had a special guest sitting in the water, a crocodile. It was huge. The ambiance was excellent. A beautiful young lady playing a violin. Our main servers, Willian and Carlos were very attentive. They never missed a beat, from getting our drinks, waters, to the water bowl to rinse our hands. The food was excellent. Coconut shrimp for appetizers. They were so good my wife really enjoyed them. She doesn’t eat shrimp. We had grilled Veracruzano Fish. Made our own corn tortilla tacos. Kinda embarrassing to leave the head of the fish and its bones empty of any meat. I recommend Navios to anyone wanting to impress a date or just to have a wonderful meal. Will come back.
   

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   NaviosResponded 1 day ago

   We are thrilled to hear you enjoyed your experience with us and that it was a memorable one! Reading about your time in the #NaviosExperience helps us ensure each one is better than the last! We are very pleased to know that Carlos and William gave you the service you deserve and that our live violin music made all the difference in creating an amazing and unique atmosphere for you and your loved ones! We look forward to have you back with us very soon! Thank you once again :)
   

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2. K

   Kristi

   Cancun

   1 review

   5.0

   1 review

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Lovely Friday lunch with friends! From the moment we arrived the view was immediately breath taking and the atmosphere was just as great! The food was the perfect way to accompany that setting with the freshest seafood I have had and such lovely and unique flavors! Their cocktails are a must! As well as their tiraditos and their truffle seafood risotto is to die for!
   

   NaviosResponded 2 days ago

   We extend our heartfelt gratitude for living the #NavíosExperience! Your satisfaction is our top priority, and it brings us great joy to know that we gave you an exceptional service. It is our privilege to serve you, and we would be delighted to welcome you back soon for another memorable culinary journey! Warm greetings from the whole Navios crew!
   

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3. D

   Debbie

   Western NC

   17 reviews

   vip
   5.0

   17 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Very good food and service. Was a little too windy to sit way out on pier but we were still able to see sunset. Had grouper and fire shrimp.
   

   NaviosResponded 2 days ago

   We are thrilled to hear you enjoyed your experience with us and that it was a memorable one! Reading about your time in the #NaviosExperience helps us ensure each one is better than the last! We are very pleased to know that we gave you the service you deserve and that you liked our Grouper and Shrimp dishes. We look forward to have you back with us very soon!
   

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4. A

   Andrew

   Indiana

   3 reviews

   vip
   5.0

   3 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Never a bad experience. Sunset was perfect. Always a highlight of our time in Cancun
   

   NaviosResponded 3 days ago

   We are thrilled to hear you enjoyed your experience with us and that it was a memorable one! Reading about your time in the #NaviosExperience helps us ensure each one is better than the last! We are very pleased to know that we gave you the service you deserve. We look forward to have you back with us very soon!
   

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5. S

   Seliin

   Cancun

   1 review

   3.0

   1 review

   Dined 6 days ago

   1. Overall 3
   2. Food 2
   3. Service 3
   4. Ambience 4

   Overpriced, not worth it, can't recommend. There are way better cheaper places.
   

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   NaviosResponded 5 days ago

   Thank you very much for living the #NavíosExperience! We would like to extend our most sincere apology for any discomfort caused to you and your guests. Our customers are what is most important to us and ensuring you fully enjoy your time in each and every visit. All the best from the whole Navíos crew :)
   

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6. OT

   OpenTable Diner

   Denver

   4 reviews

   5.0

   4 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great team, great food and the view was amazing! *chefs kiss*
   

   NaviosResponded 6 days ago

   We are thrilled to hear you enjoyed your experience with us and that it was a memorable one! Reading about your time in the #NaviosExperience helps us ensure each one is better than the last! We are very pleased to know that we gave you the service you deserve. We look forward to have you back with us very soon!
   

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7. D

   David

   Cancun

   1 review

   5.0

   1 review

   Dined on November 16, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Reservamos un día antes, para nuestro aniversario, la atención como la comida, fue excepcional, aparte de tener muy buena vista al mar, muy recomendable.
   

   NaviosResponded 6 days ago

   ¡Muchas gracias por vivir la #ExperienciaNavíos! Nos alegra muchísimo saber que tuviste una experiencia espectacular y que el lugar te fascinó. Es maravilloso saber que disfrutaste de nuestros platillos. ¡Esperamos que nos visites de nuevo muy pronto para seguir creando juntos experiencias memorables!
   

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8. S

   Sandra

   Philadelphia

   6 reviews

   5.0

   6 reviews

   Dined on November 16, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Beautiful restaurant! We enjoyed the wonderful atmosphere and food. Everything was so tasty, the cocktail, the salad with the goat cheese and grapes, the coconut shrimp, and the flan were amazing! The service was so attentive. Thank you Carlos! We highly recommended!
   

   NaviosResponded on November 17, 2024

   We extend our heartfelt gratitude for living the #NavíosExperience! Your satisfaction is our top priority, and it brings us great joy to know that Carlos gave you an exceptional service and you loved our Pear Salad, Coconut Shrimp and Flan. It is our privilege to serve you, and we would be delighted to welcome you back soon for another memorable culinary journey! Warm greetings from the whole Navios crew!
   

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9. M

   Mich

   Cancun

   3 reviews

   2.0

   3 reviews

   Dined on November 14, 2024

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 3

   El servicio quedó mucho a deber, tardo mucho la comida en llegar y honestamente no estaba rico, pero el lugar está bonito
   

   NaviosResponded on November 14, 2024

   Lamentamos sinceramente no haber cumplido con sus expectativas durante su visita a nuestro restaurante. Valoramos mucho su opinión y nos preocupa saber que su experiencia no fue la deseada. Nuestro objetivo es ofrecer un servicio y una calidad de alimentos excepcionales, y es evidente que en esta ocasión no logramos alcanzar esos estándares. Le agradecemos que nos lo haga saber, ya que sus comentarios son fundamentales para mejorar. Nos gustaría invitarle a regresar y darnos otra oportunidad para demostrarle la calidad que nos esforzamos por ofrecer. Si decide visitarnos de nuevo, estaremos encantados de atenderle personalmente. Agradecemos su comprensión y esperamos poder servirle mejor en el futuro.
   

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10. OT

    OpenTable Diner

    Seattle

    1 review

    vip
    1.0

    1 review

    Dined on November 12, 2024

    1. Overall 1
    2. Food 2
    3. Service 2
    4. Ambience 5

    Made for tourists, the prices are high, the quality is just okay and the servers are not the friendliest.
    

    NaviosResponded 3 days ago

    I hope this message finds you well. I wish to extend my sincerest apologies for not meeting your expectations during your recent visit to our restaurant. We hold our guests’ satisfaction in the highest regard, and it is disheartening to learn that we fell short. Our commitment is to provide an exceptional dining experience, and I regret that we did not deliver on this occasion. Your feedback is invaluable to us, and we are dedicated to using it to improve our services. We would be honored if you would consider visiting us again, allowing us the opportunity to restore your faith in our establishment. Should you choose to return, please let us know, and we will ensure your experience is nothing short of outstanding
    

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