Nicoletta - Cancun

Review summary

1. M

   Michael

   VIP

   New York City

   24 reviews

   4.0

   24 reviews

   Dined 1 day ago

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 5

   Nice ambience - our room with Dj noisy. Windows were closed so may have made it worse. Food was good - not great. Service was ok. Difficult to understand and seemed confused. Not up to the standards of other Anderson Groupe restaurants.
   

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2. C

   Charmaine

   San Francisco

   2 reviews

   3.0

   2 reviews

   Dined 1 day ago

   1. Overall 3
   2. Food 2
   3. Service 4
   4. Ambience 4

   Our experience was somewhat underwhelming. Upon arrival, we were informed that they were fully booked and had no available seating. I immediately checked OpenTable and found several open reservations. After booking a table for my family, I returned to the receptionist, who promptly checked us in. To my surprise, we were seated within 10 minutes, which seemed rather unusual. Our server was excellent and attentive throughout the meal. However, there was a noticeable delay in our food arriving, so they graciously offered complimentary bread and hummus dip. When the food finally arrived, it was generally good. Unfortunately, they rushed the presentation of my husband's birthday treat when we requested the check. While the overall experience was acceptable, I don't believe I will be returning to this restaurant.
   

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3. h

   heidi

   Minneapolis

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   6 people in our group and everyone loved the dish they ordered. Our waiter was amazing and restaurant beautiful!
   

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4. W

   Wilfred

   New Mexico

   1 review

   3.0

   1 review

   Dined 1 day ago

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 4

   Good restaurant somewhat overpriced. Couldn’t modify dishes to accommodate allergies because many dishes are prepared in advanced.
   

   Nicoletta - CancunResponded 1 day ago

   Hello! We regret not meeting your standards. We will work on all aspects to provide you and our other guests with the best possible service.
   

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5. A

   Andrew

   Las Vegas

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We will definitely come back the next time we are in Cancun. The staff was awesome. The food was perfect. Amazing atmosphere.
   

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6. J

   Jose Luis

   Cancun

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excelente servicio y atención de todo el personal
   

   Nicoletta - CancunResponded 1 day ago

   ¡Gracias por hacer de nosotros tu mejor elección! Nos emociona saber que disfrutaste y agradecemos tu recomendación. La próxima vez que nos visites, estaremos encantados de sorprenderte con más delicias en Nicoletta ¡Hasta pronto!
   

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7. A

   Andrea

   Mexico City

   3 reviews

   5.0

   3 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Todo excelente, nos encantó toda la comida, buen servicio
   

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8. J

   Jorge

   Cancun

   1 review

   4.0

   1 review

   Dined 2 days ago

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 3

   El lugar muy bonito, la decoración linda, elegante, la comida muy rica, depende que platillo pidas. Se llegó a esperar alguna cortesía por la espera, y algún otro detalle por la fecha especial. Samano se acercó varias veces y logró que esta experiencia en Nicoletta fuese aún mejor.
   

   Nicoletta - CancunResponded 1 day ago

   ¡Hola! ¡Gracias por compartir tu experiencia tan positiva con nosotros! Nos encanta saber que lo disfrutaste. En cada rincón de nuestro restaurante, buscamos ofrecer una experiencia única y deliciosa. Saber que logramos eso contigo nos motiva a seguir perfeccionando cada detalle. ¡Esperamos verte pronto para seguir compartiendo la alegría de Nicoletta contigo!
   

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9. R

   Rachelle

   Washington DC

   1 review

   3.0

   1 review

   Dined 2 days ago

   1. Overall 3
   2. Food 2
   3. Service 4
   4. Ambience 5

   We dined here for Christmas Eve dinner. Seemed to be rushed. Our appetizers and most entrees came out room temperature/cold. Fritto Misto and Cavatelli Pesto was cold. Ordered three steak/prime rib entrees and none were cooked as requested. Had really high hopes based on reviews I read before booking and was completely disappointed. Wanted to enjoy a nice meal outside of our all inclusive resort and it was a total let down, especially for the cost.
   

   Nicoletta - CancunResponded 1 day ago

   Hello! We regret not meeting your standards. We will work on all aspects to provide you and our other guests with the best possible service.
   

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10. M

    Mercier

    Cancun

    1 review

    4.0

    1 review

    Dined 2 days ago

    1. Overall 4
    2. Food 5
    3. Service 5
    4. Ambience 4

    Really great experience. Maybe a little too quick and we didn't have time to fully enjoy our meals.
    

    Nicoletta - CancunResponded 1 day ago

    Your wonderful review has brought us immense joy! It's truly fantastic to learn that your experience at Nicoletta was memorable. Your recommendation holds great value for us, and we can't wait to welcome you back for another exceptional dining experience in the future.
    

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