NÜ Tulum

Review summary

1. D

   David VIP

   Atlanta17 reviews

   4.0

   Dined 7 days ago

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food and atmosphere. Use credit card to pay
   

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2. W

   Will

   New Orleans1 review

   5.0

   Dined on March 3, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food and service. The hamachi and the beef tacos were out of this world!
   

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3. L

   Lissete VIP

   New York City10 reviews

   5.0

   Dined on March 3, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Was amazing, place beautiful, food increíble delicious, perfect balance of ingredients!! But the best part was Agustin, he’s amazing!! We loved him, he made the experience so much better
   

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4. P

   Persephone

   Washington DC1 review

   5.0

   Dined on February 26, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I’m a picky woman from dallas and this is some of the best food I’ve had. Specifically get the braised short rib and beef tacos. Also the beet is insane don’t skimp on it. I’m jealous of anyone who gets to enjoy it for the first time !
   

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5. N

   Natalie

   Philadelphia26 reviews

   5.0

   Dined on February 24, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Every dish was beautifully presented, creative and delicious. Service was warm and efficient. I would select a different playlist — more fine dining, less nightclub.
   

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6. J

   Jeff

   Toronto1 review

   5.0

   Dined on February 17, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   We had two great servers who helped with the menu options and pairings. The food was great, the ambience was nice but a little too dark for our liking, although there were two nice candles to help out with this.
   

   NÜ TulumResponded on February 18, 2025

   Dear Jeff, Your kind review fills us with satisfaction. We are especially pleased that you experienced the attentive guidance of our service team with menu selections and pairings, reflecting precisely the knowledgeable assistance we aspire to provide. Your appreciation of our culinary offerings and ambiance, along with your thoughtful observation about the lighting, is valuable feedback that allows us to continue refining the dining experience we offer our distinguished guests. We look forward to the privilege of welcoming you back to create more extraordinary moments around our table. Warm regards, The NÜ Team.
   

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7. M

   Muneesha VIP

   New York City16 reviews

   4.0

   Dined on February 14, 2025

   1. Overall 4
   2. Food 3
   3. Service 5
   4. Ambience 5

   The venue was beautiful and the service was fantastic. They were out of two of the 4 dishes we wanted which was unfortunate. The prawns were undercooked and had a strange texture. The beef tacos; hamachi and grilled pineapple were yummy
   

   NÜ TulumResponded on February 18, 2025

   Dear Muneesha Your kind review fills us with deep satisfaction. We are especially pleased that you appreciated both our venue's beauty and our service team's dedication. Your enjoyment of our beef tacos, hamachi, and grilled pineapple validates our commitment to creating memorable flavors. We sincerely appreciate your feedback regarding the menu availability and the prawns. These observations are especially valuable to our commitment to culinary excellence and allow us to continue refining our offerings and consistency. We look forward to the privilege of welcoming you back to demonstrate our ongoing dedication to exceptional dining experiences. Warm regards, The NÜ Team.
   

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8. A

   Alma

   Mexico City2 reviews

   5.0

   Dined on February 13, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excelwnte lugar, comida exquisita y la atención maravilloso
   

   NÜ TulumResponded on February 18, 2025

   Dear Alma, thank you for taking the time to leave us a review! We are delighted to know that you had a wonderful experience at NÜ Tulum. Our ultimate goal is to make you happy, feel at home, and be carefree. We sincerely hope to have the opportunity to welcome you back at NÜ in the future, where we aim to provide you with an exceptional stay/dinner and create truly memorable experiences.
   

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9. S

   Stef VIP

   Toronto2 reviews

   2.0

   Dined on February 3, 2025

   1. Overall 2
   2. Food 2
   3. Service 1
   4. Ambience 5

   My husband and I were very disappointed with our experience given this restaurant is Michelin. We arrived on our table was not ready. The bar had no space and I expected us to stand on the dark street waiting to. They literally drew the food at us. We done often and have been to many Michelin guide restaurants would not recommend this one… too pricy and no value!
   

   NÜ TulumResponded on February 18, 2025

   Dear Stef, Thank you for your feedback. We're sorry your experience at NÜ didn’t meet your expectations. Regarding your reservation, we understand the frustration of waiting. That evening, a private event limited our usual options for accommodating guests, and we apologize for not communicating this clearly. We also regret that our dishes didn’t meet your expectations. We take great pride in our cuisine, and your feedback helps us improve. Our kitchen team has been informed. We’d love the chance to offer you a better experience. Please reach out if you visit again. Best, The NÜ Team
   

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10. E

    Eduardo VIP

    Mexico City19 reviews

    3.0

    Dined on February 3, 2025

    1. Overall 3
    2. Food 3
    3. Service 4
    4. Ambience 3

    Muy buena atención y servicio de Agustín. De la comida, esperábamos más en sabores y texturas. La presentación muy buena.
    

    NÜ TulumResponded on February 11, 2025

    Estimado Eduardo, realmente apreciamos que se haya tomado el tiempo de escribir esta reseña, y estamos muy contentos de que haya disfrutado de su tiempo con nosotros. Me aseguraré de transmitir sus comentarios al equipo, esto les hará sentirse orgullosos y les mantendrá motivados para ofrecer una atención genuina. ¡Será un placer verle la próxima vez!
    

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