Nubeluz

Review summary

1. W

   William

   Philadelphia

   3 reviews

   5.0

   3 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The maitre’d is out of her mind saving better tables for guests who don’t ever arrive. General manager and our server were excellent and accommodated us despite her protests. No one ever sat in the crap table she tried to make us take in the several hours we were there. In fact the place never filled up. Perhaps it’s a problem with the host. Fight for a good table it’s worth it, everything else was 5 stars can’t wait to return.
   

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2. A

   Asa

   New York City

   4 reviews

   5.0

   4 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent service, food and atmosphere this was a great celebration 🥰
   

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3. OT

   OpenTable Diner

   VIP

   Atlantic City

   1 review

   4.0

   1 review

   Dined 3 days ago

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 5

   We were expecting to have dinner there but it was not an option.
   

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4. M

   Marie

   New York City

   9 reviews

   5.0

   9 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 1
   3. Service 5
   4. Ambience 5

   Great experience but ended early. Not as polished overall
   

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5. S

   Sara

   Minneapolis

   4 reviews

   4.0

   4 reviews

   Dined 4 days ago

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 5

   Bar tenders were fabulous; however, our server left a little to be desired. With that said, the drinks and food were good (a little expensive), but the view was amazing! Overall would recommend as a must do.
   

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6. A

   Ashley

   VIP

   Western NC

   34 reviews

   5.0

   34 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The service was absolutely phenomenal, yet again! Perfect for the Holidays! The Hostesses were friendly and welcoming - they read my notes which I appreciated. Our server was the cherry on top, knowing exactly what drink I wanted without any explanation—most places, I have to describe what a Kerryoael is, but he nailed it right away. Loved that little detail. Plus, getting extra salted nuts was a fun little bonus! I’ll definitely be back again!
   

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7. M

   Mustafa

   New York City

   1 review

   5.0

   1 review

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The staff is great. The ambiance is very very nice.
   

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8. B

   Brooke

   Grand Rapids

   2 reviews

   3.0

   2 reviews

   Dined on December 15, 2024

   1. Overall 3
   2. Food 2
   3. Service 3
   4. Ambience 5

   The overall ambience and view of the restaurant for high tea is outstanding—looking over the city is magical. The service provided was uneven and the actual ordering process for tea was confusing and it was difficult to figure out who was taking care of us. We called ahead the day before to make sure they could accommodate my gluten allergy, which they did but the amount of food was less than the rest of my party for the same price. The tidbit (tea snack display) was organized incorrectly with tea sandwiches on the top and dessert on the bottom—a small thing, but a restaurant of this caliber should display tea correctly. We were given soup spoons rather than teaspoons with our tea, and we had to request them as they weren’t preset with the cup and saucer. The actual quality of the food and beverage was, again, uneven. The festive season was not reflected in the presentation, which seems like an oversight. The butternut squash tart was subpar compared to the roe cone and the sandwich bread on my friend’s plate was stale. The jam did not pair with either scone and there was not enough clotted cream in proportion to the amount of scones. The tea pots were generous but the tea was lukewarm when you got to the last third. A pot of hot water that could be refreshed and a tea strainer with tea across the tea cup to keep the tea from over steeping and hot would be preferable. These are all small things, but they really affect the experience and at this price point everything should be pretty flawless. The caviar bump experience was delightful and we had a good time, however everything should have been elevated to match the caliber of the restaurant.
   

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9. C

   Carolyn

   London

   2 reviews

   1.0

   2 reviews

   Dined on December 14, 2024

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 3

   We were very disappointed with our visit. Despite booking a table and being told it was ready, we had to stand in a busy thoroughfare and wait for 30mins before we were seated. Once we finally got to our table, we were ignored and forgotten about until we finally asked for service. The waiter admitted he had forgotten about us but did very little to make up for his mistake. Overall a very disappointing experience. We will not be back!
   

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10. J

    Josephine

    New York City

    1 review

    5.0

    1 review

    Dined on December 14, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    It was the most beautiful and wonderful moment my friends and I experienced. It is definitely worth a visit when you come to New York. I’ll be back again.
    

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