Old Swan

Review summary

1. V

   Val

   Devon

   2 reviews

   2.0

   2 reviews

   Dined 4 days ago

   1. Overall 2
   2. Food 4
   3. Service 3
   4. Ambience 2

   Disappointed. No log fire, and it was cold. The restaurant side felt more cafe type furniture, cutlery, napkins, crockery first class as you would expect. Vinegar in plastic packets were a let down. The food was very good. Shame as not what you expect from the website and when you see from outside
   

   Is this helpful?

   Report
2. J

   John

   Kent

   2 reviews

   4.0

   2 reviews

   Dined 6 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Reasonable choice, good quality and excellent service. Wine list lacked much variety.
   

   Is this helpful?

   Report
3. C

   Claire

   Oxford

   1 review

   1.0

   1 review

   Dined on October 27, 2024

   1. Overall 1
   2. Food 1
   3. Service 2
   4. Ambience 1

   We booked a meal at the Old Swan to celebrate my birthday. However the Old Swan didn’t acknowledge it all even though I put it on my reservation.We requested a nice table and hoped that the restaurant may have given us something to celebrate my birthday particularly as other local restaurants do. The meal was nice enough but so expensive. You pay London prices I will not be returning to the Old Swan or to the Minster Mill where I stayed.
   

   Is this helpful?

   Report
4. J

   John

   Gloucestershire

   1 review

   3.0

   1 review

   Dined on September 29, 2024

   1. Overall 3
   2. Food 2
   3. Service 4
   4. Ambience 3

   The old Swan is a lovely place, very Cotswold, the staff are very friendly and made us welcome; the food could have been better, to expensive for the quality, drinks far to expensive
   

   Is this helpful?

   Report
5. L

   LINDA

   Oxford

   3 reviews

   5.0

   3 reviews

   Dined on September 27, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent food great value for money .. Beautiful surroundings.. Service was Exceptional
   

   Is this helpful?

   Report
6. L

   Lynne

   Oxford

   2 reviews

   4.0

   2 reviews

   Dined on September 21, 2024

   1. Overall 4
   2. Food 3
   3. Service 4
   4. Ambience 4

   On arriving they could not find my booking which was a little embarasing . I had a confirmation on my phone but did not have it with me. The food was average. The Staff were very attentive.
   

   Is this helpful?

   Report
7. G

   Gary

   Oxford

   12 reviews

   4.0

   12 reviews

   Dined on September 4, 2024

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 4

   Very nice meal especially the Shepherds pie which was delicious definitely go again
   

   Is this helpful?

   Report
8. A

   Allan

   Cumbria

   1 review

   5.0

   1 review

   Dined on August 28, 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Made us feel welcome when we called in the day before for a drink after a walk in the area so booked the meal for the following day. We were not disappointed, very welcoming, service was excellent, good choice on the menu and food served in a timely fashion. Would recommend for lunch or dinner as all the staff we came across were great.
   

   Is this helpful?

   Report
9. NC

   NicolaC

   Surrey

   4 reviews

   2.0

   4 reviews

   Dined on August 26, 2024

   1. Overall 2
   2. Food 3
   3. Service 1
   4. Ambience 2

   Beautiful setting, food very average (London prices +), service very slow - we thought they’d forgotten us!
   

   Is this helpful?

   Report
10. SC

    SallyC

    New York City

    1 review

    1.0

    1 review

    Dined on July 28, 2024

    1. Overall 1
    2. Food 1
    3. Service 2
    4. Ambience 1

    Dreadful meal. So sad that the brownsword group have let this once top class hotel /restaurant fall so low. We sat in the garden on a rare warm evening - it was busy. the chairs and tables were grubby / no cushions so very uncomfortable. Dead herbs on tables. So the ambience in what should be a picturesque setting was zero! Service was poor but I don’t blame the staff - there just wasn’t enough of them. There never is. The menu is dull and never changes - sausage and mash and shepherds pie on a summer menu - no salad options. The quality of the food was dire. Burger dry. Fish and chips was poor quality, mostly batter and over cooked . Sadly no one cares about this place - and it’s baffling. However They do care about their bar prices . A bottle of Prosecco is £49.50 .(!!)
    

    • 
    • 
    • 

    Is this helpful?

    Report