Old Town Pour House - Naperville

Review summary

1. S

   Steven

   Chicago

   1 review

   5.0

   1 review

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Had a family dinner while son was in town. Old Town Pour House is a common choice for us when having a family occasion. Food was very good. Vegan options are limited. Great, efficient service by Ashley!
   

   Is this helpful?

   Report
2. K

   Kathy

   VIP

   Chicago

   58 reviews

   3.0

   58 reviews

   Dined on December 8, 2024

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 3

   First visit. Cocktails were like overpriced mocktails … fish and chips were okay….husband had meatloaf and I wish I had also. Large portion and very enjoyable. Service was super friendly and fast.
   

   Is this helpful?

   Report
3. M

   Mary

   Chicago

   1 review

   5.0

   1 review

   Dined on December 7, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I was certainly not expecting an epicurean weekend brunch for a reasonable price. Chef is a master at new sauces and tastes. Presentation was also very good. A real step up from tavern food
   

   Is this helpful?

   Report
4. J

   Joseph

   VIP

   Chicago

   48 reviews

   4.0

   48 reviews

   Dined on November 11, 2024

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 5

   Everything was great as usual. I really enjoy the vast beer selection. The food quality always exceeds my expectations. The only complaint is the 3% service charge for using a credit card. I understand they are only passing along the bank charge. I also think this is better than a flat charge for everyone as they have done in the past. I prefer to use a credit card and do not want to see these charges everywhere so that is why I rated 4 stars as opposed to 5. I recommend they absorb the charge as the cost of doing business and raise prices as needed.
   

   Is this helpful?

   Report
5. E

   Ericka

   Chicago

   4 reviews

   3.0

   4 reviews

   Dined on November 10, 2024

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 3

   The salad was good. The prices were a bit high for a salad.
   

   Is this helpful?

   Report
6. T

   Thor

   Chicago

   2 reviews

   5.0

   2 reviews

   Dined on October 27, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Love the Pour House! Great food, service and experience!
   

   Is this helpful?

   Report
7. RM

   RajaM

   Chicago

   7 reviews

   5.0

   7 reviews

   Dined on October 27, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Experience was excellent. The food and service were good and the noise level was acceptable. They are charging 3% for credit card usage.. That’s not a good idea. When this happens, something has to give. That usually is the tip. People end up paying less tip.
   

   Is this helpful?

   Report
8. N

   Nancy

   VIP

   Chicago

   39 reviews

   5.0

   39 reviews

   Dined on October 27, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food was tasty, service was great, and atmosphere was just right for Sunday brunch.
   

   Old Town Pour House - NapervilleResponded on October 28, 2024

   Nancy, we’re thrilled to hear you enjoyed your Sunday brunch! It’s wonderful to know that our food, service, and atmosphere made your experience special. We look forward to welcoming you back for more delicious moments!
   

   Is this helpful?

   Report
9. S

   Savannah

   Miami

   1 review

   2.0

   1 review

   Dined on October 19, 2024

   1. Overall 2
   2. Food 5
   3. Service 1
   4. Ambience 4

   Food was good, service was very slow. It took 2.5 hours to get through our meal
   

   Is this helpful?

   Report
10. E

    Elizabeth

    Chicago

    3 reviews

    5.0

    3 reviews

    Dined on October 15, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    My dad and I spontaneously needed somewhere to meet up for a glass of wine and some apps in the area, but I had my puppy with me so options were limited. It was a chilly evening—too cold to sit outside, if it weren’t for the bus boys and servers that went totally above and beyond to situate to heaters around our booth. It was literally perfect. Bundled up and the only people on the patio, I noticed and appreciated that the table (including all the space under and around it) was CLEAN. A detail overlooked by too many places. My chihuahua was being… a chihuahua. The server was very kind about that—which is very generous. One more shoutout to the busboys because they were exceptional. Food was a 10/10, delicious. Wings, Crab dip, and clam chowder. Great experience. Thank you! 
    

    Is this helpful?

    Report