Orange Hill Restaurant

Review summary

1. E

   Edu

   Orange County

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I had picked this place to bring my mom for her birthday, a little gift if you will; everything was outstanding!
   

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2. S

   Stephanie

   Orange County

   5 reviews

   5.0

   5 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The staff was super helpful and knowledgeable on the menu. From start to finish our server Beth was so kind and paid attention and provided an excellent service. Food was fairly quick/ the views are beautiful. Definitely a nice date night restaurant
   

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3. J

   Josias

   Los Angeles

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food was great and so was the dessert. Our server, Jacob, was really nice and explained the menu thoroughly so we knew exactly what we were ordering. 10/10 customer service. View was amazing. Fire pits kept us warm during our evening dinner as well.
   

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4. P

   Pamela

   Orange County

   3 reviews

   3.0

   3 reviews

   Dined 3 days ago

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 5

   Food and atmosphere was great however lack of adequate staff created prolong wait times despite having reservations
   

   Orange Hill RestaurantResponded 1 day ago

   Dear Pamela, Thank you for taking the time to share your experience at Orange Hill Restaurant. We're thrilled to hear that you enjoyed our food and atmosphere. However, we're sorry to hear about the prolonged wait times you experienced despite having reservations. We always strive to provide efficient service to our guests, and we apologize for any inconvenience this may have caused. Your feedback is important to us and we will certainly address this issue with our team. We hope to have the opportunity to serve you again soon. Best Wishes, Kerri - Customer Service Manager
   

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5. S

   Stephen

   Orange County

   3 reviews

   4.0

   3 reviews

   Dined 3 days ago

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 5

   Chris was our server, very slow.... don't know if he is over worked or whatever but his attendance to our needs was slow
   

   Orange Hill RestaurantResponded 1 day ago

   Dear Stephen, Thank you for taking the time to share your feedback with us. We're glad to hear that you enjoyed the food at Orange Hill Restaurant and found value in your visit. However, we're sorry to hear that you felt our service was slower than expected. We aim to provide excellent service to all our guests, and it seems we fell short this time. We appreciate your patience and understanding, and we assure you that we will address this issue to ensure a better experience in the future. We hope to have the opportunity to serve you again and provide a more positive experience. Best regards, Kerri- Customer Service Manager
   

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6. D

   Dayanna

   Los Angeles

   2 reviews

   4.0

   2 reviews

   Dined 3 days ago

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 5

   Food was really good!!! View was beautiful, waiter Anastasia was wonderful and attentive . Although I did not like when we sat in the bar before we were sat at our table the bartenders gave us a menu and we wanted to order drinks but he never came to take our order nor asked which sucked 😕 Other than that , everything was good
   

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   Orange Hill RestaurantResponded 1 day ago

   Dear Dayanna, Thank you for your feedback. We're thrilled to hear you enjoyed our food and found the view at Orange Hill Restaurant to be beautiful. We're sorry to hear about your experience with the bartenders. We strive to provide a seamless dining experience for all our guests and we fell short this time. We appreciate your understanding and look forward to serving you again soon. Best Wishes, Kerri - Customer Service Manager
   

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7. h

   hannah

   Orange County

   1 review

   5.0

   1 review

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   friendly servers and amazing food! checked on the temperature of the lamps outside for us and was always refilling and checking in on us!
   

   Orange Hill RestaurantResponded 1 day ago

   Dear Hannah, We're thrilled to hear that you enjoyed our food and found our service friendly. It's great to know that you appreciated our check on the lamps and the refills. We strive to make every visit a memorable one. We look forward to your next visit at Orange Hill Restaurant. Best Wishes, Kerri - Customer Service Manager
   

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8. A

   Andrea

   Las Vegas

   5 reviews

   5.0

   5 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food, ambiance is beautiful. The view at night is absolutely amazing. My favorites are the Wagyu Pink Brick appetizer, and Wild Mushroom Pasta. The bar is also pretty nice, with a great view.
   

   Orange Hill RestaurantResponded 1 day ago

   Dear Andrea, Thank you for your wonderful review! We're thrilled to hear that you enjoyed the food, ambiance, and especially the view. It's always a pleasure to hear that our guests appreciate the unique location we have at Orange Hill Restaurant. We're glad to know that our Wagyu Pink Brick appetizer and Wild Mushroom Pasta were your favorites. We look forward to welcoming you back soon! Best Wishes, Kerri - Customer Service Manager
   

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9. J

   James

   Orange County

   2 reviews

   4.0

   2 reviews

   Dined 3 days ago

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 5

   We booked 5:30 pm and the reception said we need to wait 2 min for our table when we arrived. We ended up waiting 45 min for our table and missed the most beautiful sunset time that I planned for my wife’s birthday. Other than the wait, everything else was good.
   

   Orange Hill RestaurantResponded 1 day ago

   Dear James, We're sorry to hear about your recent experience at Orange Hill Restaurant. We understand that waiting can be frustrating, especially when you're looking forward to a special occasion. We appreciate your feedback and will use it to improve our service. We hope you'll give us another chance to make your next visit a more enjoyable one. Best regards, Kerri- Customer Service Manager
   

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10. V

    Victor

    Las Vegas

    3 reviews

    4.0

    3 reviews

    Dined 3 days ago

    1. Overall 4
    2. Food 3
    3. Service 4
    4. Ambience 4

    Place was crowded. Food choice(chicken) was dry. Bartending was not the best. The food service was great.
    

    Orange Hill RestaurantResponded 1 day ago

    Dear Victor, Thank you for taking the time to review your experience at Orange Hill Restaurant. We're pleased to hear that you enjoyed our food and found our service to be great. However, we're sorry to hear that our chicken dishes and bartending didn't meet your expectations. We appreciate your feedback as it helps us improve. We hope to have the opportunity to serve you again and provide a better experience. Best Wishes, Kerri - Customer Service Manager
    

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