Orange Hill Restaurant

Review summary

1. S

   Shayan

   San Diego

   1 review

   5.0

   1 review

   Dined today

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Service was outstanding, our server was very kind, descriptive, and helpful. Breathtaking view takes the cake. Look forward to visiting again!
   

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2. T

   Tucker

   Orange County

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great scenic atmosphere, great service, and great food. Awesome experience overall
   

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3. K

   Kristen

   Orange County

   6 reviews

   5.0

   6 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our family has lunch here after a graveside service for the family matriarch. 12 of us had an amazing lunch. Adam our server was fantastic! He was respectful of our celebration of life, had great food suggestions and was attentive to all of us. The view was amazing. The food was fantastic!! Highly recommend the Crab & Shrimp soup & the Brussel sprouts. The steak sandwich was amazing, as were the fish and chips. The steak Fries with chimichurri might have been my favorite.
   

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4. T

   Tony

   Los Angeles

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The entire experience was fantastic. Everything I requested through the OpenTable website was handled without my asking later. I will be back for sure!
   

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5. E

   Eduardo

   Orange County

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Incredible place to go to enjoy and eat with family or partner, highly recommend.
   

   Orange Hill RestaurantResponded 1 day ago

   Dear Eduardo, we're absolutely thrilled to hear that you had an incredible time at Orange Hill Restaurant! It's wonderful to know that you and your family enjoyed your time with us. Your high recommendation means the world to us. We're looking forward to your next visit. Thanks for the 5-star rating! Kerri - Customer Service Manager
   

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6. D

   David

   Palm Springs

   2 reviews

   1.0

   2 reviews

   Dined 2 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Loud obnoxious drunks every where in sight. Was a let down from past experience.
   

   Orange Hill RestaurantResponded 2 days ago

   Dear David, We're sorry to hear that you had a negative experience at Orange Hill Restaurant. We aim to provide a pleasant environment for all our guests, and we regret that we fell short on this occasion. Your feedback is valuable and we will certainly take it into account as we continuously work on improving our service. We hope to have the opportunity to welcome you back in the future for a more positive experience. Best Wishes, Kerri - Customer Service Manager
   

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7. L

   Lolita

   San Diego

   11 reviews

   5.0

   11 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Chris and Sean were beyond excited 10 plus. They are both a duo to watch out for. They are where your tips will POUR. They offer exceptional and an excellent service. They give each patron a service that is unforgettable. They know what’s on the menu and what customers want. I will comeback because of this duo. Thank you for making our first time memorable. Kudos to the Chef. Our food was incredibly delicious.
   

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   Orange Hill RestaurantResponded 2 days ago

   Dear Lolita, Thank you for your kind words and the fantastic review! We're thrilled to hear that you had an unforgettable experience with us at Orange Hill Restaurant. It's wonderful to know that our team's knowledge and enthusiasm added to your visit. We're proud to be a part of your first visit and look forward to welcoming you back soon. Thanks again for choosing us! Best Wishes, Kerri - Customer Service Manager
   

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8. J

   Jonathan

   Orange County

   1 review

   5.0

   1 review

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 3

   My first time at this restaurant. The food was amazing. Our waiter was on point, he explained everything on the menu. We had good homemade cornbread. Cocktails are great. One bad thing I will say about this place is the dress code. We saw many people with sweat pants, sports team hats, slippers. Just had a different idea of the dress code. Restaurant is very nice. The view is breathtaking. My wife loved it.
   

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   Orange Hill RestaurantResponded 3 days ago

   Thanks for visiting us, Jonathan. We're thrilled to hear that you enjoyed our homemade cornbread and cocktails. We take pride in our knowledgeable staff and their ability to provide excellent service. We're glad you appreciated their knowledge and attentiveness. We're also happy to hear that you loved the view and found our place to be very nice. We hope to welcome you back soon. Best Wishes, Kerri- Customer Service Manager
   

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9. C

   Chris

   Cleveland

   1 review

   4.0

   1 review

   Dined 4 days ago

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 5

   This was the first time I've been here in about 10 years. It's obvious that the entire place was completely remodeled. They did a nice job but there's no reason to force people to valet park when there's ample parking and $9.50 is an outrageous charge to park my car 50' from the front door. That's the first impression which is very unfortunate. And the prices are also over the top! $17 for a Mexican coffee is insane! I would go back but only for happy hour which has great prices.
   

   Orange Hill RestaurantResponded 3 days ago

   Dear Chris, Thank you for taking the time to share your thoughts. We're glad to hear that you enjoyed the remodel and our service. We understand your concerns about parking and pricing. We strive to provide a unique and enjoyable dining experience for all our guests and your feedback is invaluable to us. We hope to have the opportunity to welcome you back to Orange Hill Restaurant for happy hour. Best regards, Kerri - Customer Service Manager
   

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10. s

    shaq

    Montreal

    5 reviews

    2.0

    5 reviews

    Dined 4 days ago

    1. Overall 2
    2. Food 2
    3. Service 1
    4. Ambience 2

    Hosts at the front greeted us and even wished my partner a happy birthday before seating us at our table. Waiter arrived gave us the menus and we took that chance asking what were some of the recommendations as it was our first time at Orange Hill. He came back to take our order, we had selected some starters and some mains and left. Few minutes after we realized that he hadnt asked us about our drinks order and we forgot to give it to him, we waited a little bit before he came back and gave him our drinks order, he took them and left. Eventually food arrives all at the same time (2 hot items and 2 cold) to which we were taken by surprise, because typically starters are first, so you get a chance to slowly work through them and then the main courses arrive so nothing gets cold. We started rushing through our bites and realized this wasnt a pleasant experience and we shouldnt have to. Called back one of the waiters, explained, he apologized on behalf of the original waiter and took the steak away, and said he will give us time to eat and to let him know when we are ready he will order a new steak for us. The waiter did not come and apologize at all, ignored our table all night, and to add to all this, he had punched in our steak wrong (we asked medium and he punched in medium well) (we also had to tell him how we wanted our steak cooked as he didnt ask). The food was average, the other waiter that took over did apologize and comped our drinks which salvaged some of the horrible experience we had, but would definitely not visit again.
    

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