Orelle Birmingham

Orelle Birmingham reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. n

   nigel

   London7 reviews

   5.0

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent in every way - our second time there - we will be back!!
   

   Orelle BirminghamResponded 1 day ago

   Dear Nigel , Thank you so much for the 5-star review! Looking forward seeing you here next time! Best Regards, Orelle Management Team
   

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2. D

   Darren

   Birmingham3 reviews

   5.0

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The staff were impeccable and the food was delicious.
   

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   Orelle BirminghamResponded 1 day ago

   Dear Darren , Thank you so much for the 5-star review! Looking forward seeing you here next time! Best Regards, Orelle Management Team
   

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3. R

   Roy

   Yorkshire1 review

   3.0

   Dined 5 days ago

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 2

   We waited 55 minutes for our starters, chased for our first drink and had to ask for the menu. The restaurant wasn’t overly busy but the service was less than impressive. We were given the starters for free which was some consolation. The food itself was ok just not particularly exciting or anything out of the ordinary. For the cost, there are many better restaurants in Birmingham although the view is still worth at least one visit.
   

   Orelle BirminghamResponded 4 days ago

   Dear Roy, Thank you for taking the time to share your feedback. We’re genuinely sorry to hear that your recent experience with us didn’t meet expectations. We understand how frustrating it must have been to wait that long for your starters and to have to prompt for drinks and menus—this is certainly not the level of service we aim to provide. While we’re glad to hear that our team offered your starters on the house as a gesture of goodwill, we know that doesn’t fully make up for the delays. Your comments about the food and overall value are noted and will be shared with our kitchen and management teams, as we are continuously striving to improve. We do hope you might consider giving us another try in the future. Warm regards, Orelle Management Team
   

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4. M

   Maureen

   Birmingham6 reviews

   4.0

   Dined 5 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   This was my 1st visit to Orelle. The restaurant is beautiful & the views across the city are impressive. The staff were wonderful & very attentive. The food was presented well & was very enjoyable. The ham hock terrine was divine. For our mains, I had the salmon & my friend had the pork cutlets. My only criticism was the service charge. I felt that for the 2 of us during a quiet lunch sitting, that £20.67 was excessive. Orelles doesn't have a Michelin star. I accept that the views are a contributing factor but, I've paid less at other fine dining establishments in the city.
   

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   Orelle BirminghamResponded 4 days ago

   Dear Maureen, Thank you so much for your lovely review and for choosing Orelle. We're delighted to hear that you enjoyed the beautiful setting, the views, and that our team made you feel well looked after. It’s wonderful to know you enjoyed the food—especially the ham hock terrine, a favourite of ours too! We really appreciate your feedback regarding the service charge. Just to clarify, the 12.5% discretionary charge is standard across many restaurants and is always optional—you're very welcome to have it adjusted or removed at any time, no questions asked. That said, we completely understand your thoughts and value your honesty. We hope to welcome you back again soon—perhaps for a sunset dinner next time! Warm regards, Orelle Management Team
   

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5. J

   Jules

   London26 reviews

   5.0

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 3
   4. Ambience 5

   Food was lovely and great views from the top floor!
   

   Orelle BirminghamResponded 5 days ago

   Dear Jules, Thank you so much for your lovely words! We're delighted to hear you enjoyed the food and the beautiful views from the top floor — they really do make the experience extra special. We hope to welcome you back again soon! Warm regards, Orelle Management Team
   

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6. M

   Marika

   Warwickshire4 reviews

   3.0

   Dined 7 days ago

   1. Overall 3
   2. Food 4
   3. Service 4
   4. Ambience 4

   Great service, and food as usual. Great non alcoholic wine options!
   

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   Orelle BirminghamResponded 5 days ago

   Dear Marika, Thank you so much for your kind words about our service, food, and non-alcoholic wine options — we're really glad to hear you enjoyed those elements of your visit! We truly value your continued support and appreciate you taking the time to leave us a review. Kindest, Orelle Management Team
   

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7. P

   Peggy

   Birmingham3 reviews

   4.0

   Dined 7 days ago

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 4

   The food was very good. The service variable. The starters arrived far too soon as we still had our aperitif and olives. We therefore asked for main course to wait awhile, which was fine. General service was good, always polite and helpful.
   

   Orelle BirminghamResponded 5 days ago

   Dear Peggy, Thank you so much for your kind words about the food and for taking the time to share your feedback. We're really pleased to hear you enjoyed your meal and found our team polite and helpful throughout your visit. We appreciate you mentioning the timing of the starters – your note is very helpful, and we’ll make sure to remind the team to pace service more thoughtfully, especially when guests are still enjoying their aperitifs. We hope to welcome you back again soon for an even smoother experience! Warm regards, Orelle Management Team
   

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8. K

   Kiran

   Birmingham1 review

   5.0

   Dined on April 10, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Overall, I was extremely impressed with both the quality of the food and the attentiveness of the staff. In particular, the sommelier and host were both delightful and contributed positively to our experience. The only area where I feel there could be improvement relates to the disruption caused by a group of Instagrammers during our visit. They were moving around the restaurant with a cake, taking pictures at various tables, which we found a bit distracting. Aside from this minor issue, we had a lovely evening and I would definitely visit again.
   

   Orelle BirminghamResponded 7 days ago

   Dear Kiran, Thank you so much for your thoughtful feedback. We're thrilled to hear you were impressed with the quality of the food and the attentiveness of our team — your kind words about our sommelier and host will absolutely make their day! We truly appreciate you bringing the disruption to our attention. While we want all our guests to enjoy their time with us, we also understand how important it is to maintain a calm and comfortable atmosphere. We’ll take this on board to ensure better balance in the future. We're so pleased you had a lovely evening overall, and we look forward to welcoming you back again soon! Kindest, Orelle Management Team
   

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9. J

   Jayne

   London11 reviews

   5.0

   Dined on April 10, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Beautifully presented food and impeccable service. Prix fixe menu represents good value albeit limited choice. Great lunch venue.
   

   Orelle BirminghamResponded 7 days ago

   Dear Jane, Thank you so much for your kind words! We're delighted you enjoyed the beautifully presented dishes and experienced our impeccable service. We’re glad the prix fixe menu felt like good value to you, and we truly appreciate your feedback regarding the selection — it's something we'll keep in mind. Looking forward to welcoming you back for another great lunch soon! Kindest, Orelle Management Team
   

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10. C

    Confidence

    Birmingham1 review

    4.0

    Dined on April 7, 2025

    1. Overall 4
    2. Food 5
    3. Service 5
    4. Ambience 5

    Meal was great Service was great Mild value for money (Very Pricy)
    

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    Orelle BirminghamResponded on April 9, 2025

    Dear Confidence, Thank you so much for your kind words about the meal and service – we’re really glad you enjoyed your experience with us! We understand that pricing is an important part of the overall value, and we truly appreciate your feedback. We strive to offer high-quality ingredients and a memorable atmosphere, and your comments help us continue to improve. We hope to welcome you back again soon! Kindest, Orelle Management Team
    

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