Oretta King West

Review summary

1. S

   Sean

   VIP

   Vancouver

   10 reviews

   5.0

   10 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Always great for a sneaky meeting. Team is great. Thank you.
   

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2. J

   Julie

   Toronto

   2 reviews

   2.0

   2 reviews

   Dined 7 days ago

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 3

   Mixed green salad was just several peices of lettuce for $16 and the tenderloin steak was terribly overpriced and I’m certain not 8 oz as I weigh my protein daily.
   

   Oretta King WestResponded 4 days ago

   Ciao Julie, Thank you for your feedback, and we're sorry to hear that your recent experience didn't meet expectations. We take your concerns seriously, particularly regarding the mixed green salad and the tenderloin steak. We strive to provide quality dishes that reflect both their value and portion sizes, and we’ll review this to ensure we are meeting our standards. Your feedback helps us improve, and we’d love to have the chance to make it right for you. Please don’t hesitate to reach out if you'd like to discuss further. We hope to have the opportunity to host you again in the near future. Josh Restaurant Manager Oretta King West
   

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3. P

   Penelope

   Toronto

   1 review

   5.0

   1 review

   Dined on February 23, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Cannot thank Oretta enough for making my bridesmaids proposal brunch so special! They were so helpful in seating us in a perfect spot and our waitress Aicha was the absolute sweetest. She was so helpful and kind 💗 she made the brunch so easy going and took care of me and my bridesmaids so well. Thank you again aicha and oretta 💗
   

   Oretta King WestResponded 7 days ago

   Grazie Penelope! We’re so honored that you chose Oretta to celebrate such a special moment with your bridesmaids! It’s wonderful to hear that Aicha made your brunch so memorable and stress-free. I’ll be sure to share your kind words with her – she’ll be so touched! Wishing you all the best as you prepare for your big day, and we can’t wait to host you again soon! Alla prossima! Josh Restaurant Manager Oretta King West
   

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4. L

   Lylah

   Toronto

   2 reviews

   5.0

   2 reviews

   Dined on February 20, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We were amazed with the service and when we were unsure about the quality of a dish they took it off the bill! Will be returning!
   

   Oretta King WestResponded 4 days ago

   Grazie Lylah! I’m glad to hear that you enjoyed your experience with us. Thank you for your kind words - I'd like to share them with your server - do you happen to remember their name? If you don't recall, I can trace it using your reservation name - you can leave it in the private response below. We hope to host you again in the near future. Alla prossima! Josh Restaurant Manager Oretta King West
   

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5. K

   Kristine

   VIP

   Fort Lauderdale

   5 reviews

   5.0

   5 reviews

   Dined on February 17, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Amazing service, the best Focaccia bread I have ever had, pasta superb...loved the pizza. 10+ on everything!!!
   

   Oretta King WestResponded on February 21, 2025

   Buongiorno Kristine, Thank you so much for your wonderful review! We’re thrilled to hear that you enjoyed the service, focaccia, pasta, and pizza. It’s amazing to know we exceeded your expectations, and we truly appreciate your kind words. We can’t wait to welcome you back for another fantastic meal! Alla prossima! Josh Restaurant Manager Oretta King West
   

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6. K

   Karen

   Toronto

   6 reviews

   5.0

   6 reviews

   Dined on February 15, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Everything was good
   

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   Oretta King WestResponded on February 21, 2025

   Buongiorno Karen, I'm glad you enjoyed your overall experience with us! Thank you for taking the time to leave this review, our guests’ feedback is integral to our success. We hope to have the opportunity to host you again in the near future. Josh Restaurant Manager Oretta King West
   

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7. M

   Maximiliano

   Toronto

   6 reviews

   5.0

   6 reviews

   Dined on February 15, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   We had an amazing experience! The server Stefano was incredible, very friendly and amazing service all around. The food was great but the desserts definitely took the crown as the best. Would definitely recommend this place again!
   

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   Oretta King WestResponded on February 21, 2025

   Grazie Maximiliano! I’m so glad to hear that you had such an amazing experience with us! It’s fantastic to know that Stefano provided such friendly and exceptional service, and that the food and desserts exceeded your expectations. We truly appreciate your kind words, and I’ll make sure to share them with Stefano and the rest of the team – they’ll be thrilled to hear your feedback! We would love to host you again soon and provide you with another unforgettable dining experience. Alla prossima! Josh Restaurant Manager Oretta King West
   

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8. A

   Ameer

   Miami

   3 reviews

   5.0

   3 reviews

   Dined on February 15, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Food was excellent, service was excellent, I would have liked to sit on the main floor as the upper floor is boring.
   

   Oretta King WestResponded on February 21, 2025

   Ciao Ameer! Thank you for your great review! We're so happy to hear that you enjoyed both the food and service. We appreciate your feedback about the seating – we’ll definitely keep that in mind for your future visits and try to accommodate you on the main floor. We look forward to welcoming you back soon! Alla prossima! Josh Restaurant Manager Oretta King West
   

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9. T

   Tamara

   Ottawa

   4 reviews

   3.0

   4 reviews

   Dined on February 15, 2025

   1. Overall 3
   2. Food 3
   3. Service 5
   4. Ambience 5

   My husband and I went here for Valentine’s Day and we paid for a 3 course set menu. We were extremely disappointed with the first course, we were served rolled up cucumbers which looked like it was meant for a garnish. I was starving and so disappointed that we didn’t even get any bread. When you pay $100 per person, you expect to have something substantial. A salad would have been much nicer. The entrees were tasty, we had the steak and the ravioli. However, the steak dish came with fried potatoes and it was very plain. There should have been a nice sauce or some sort of aioli that comes with your potatoes. The ravioli was very good, but unfortunately no protein in the dish. Unfortunately I don’t think we would go back here, we left feeling unsatisfied and they basically rushed us out of there.
   

   Oretta King WestResponded 7 days ago

   Ciao Tamara, I’m truly sorry to hear that your Valentine's Day experience did not meet expectations. We always strive to provide exceptional meals and service, and I apologize for not delivering on that for you. Your comments regarding the first course, the steak, and the ravioli are valuable, and we’ll certainly take them into consideration as we continue to refine our offerings. We also regret that the overall experience felt rushed, as that is not the atmosphere we want to create. I will share your feedback with the team to ensure we improve moving forward. Thank you again for your input, and we truly hope to have the opportunity to welcome you back for a more positive experience in the future. Alla prossima! Josh Restaurant Manager Oretta King West
   

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10. J

    John

    Toronto

    1 review

    1.0

    1 review

    Dined on February 14, 2025

    1. Overall 1
    2. Food 2
    3. Service 3
    4. Ambience 4

    I usually never post reviews but here we go. The overall restaurant aesthetic was nice however, the overall experience was bad. The seating was terrible, we were seated right next to another couple on the same table and it felt a little uncomfortable as there was no privacy or space to have a special experience. The appetizer's tasted mid and the portions were extremely small... I'm not sure how that small plate was considered a shareable. The only good item on the menu was the truffle ravioli which was made to perfection! I can tell the ravioli was made fresh and in house and the sauce had exceptional flavour. My only feedback would be the portion size once again. For desert, we were handed 1 plate with 1 small slice of tiramisu with 2 mini cones for TWO people. Remind me again how TWO people can enjoy ONE small slice of tiramisu... If the price reflected the portions, it would have been understandable but I paid 200$ for mid, small portioned food sitting in a packed uncomfortable table with no space or privacy. Oretta is overrated and disappointed the expectations I had for this place. I wouldn't recommend or come back.
    

    Oretta King WestResponded 7 days ago

    Buongiorno John, Thank you for taking the time to leave this review and share your feedback with us. I’m really sorry to hear about your disappointing experience. This is certainly not the level of service or experience we aim to provide. I completely understand your concerns regarding seating, portion sizes, and overall comfort, and I truly apologize for falling short of your expectations. I’d like to investigate this matter further and would greatly appreciate the opportunity to make it right. Please feel free to reach out to me directly at josh@oretta.to. Josh Restaurant Manager Oretta King West
    

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