Oriental Wok - Ft.Mitchell, KY

Review summary

1. M

   Matt

   Raleigh

   3 reviews

   5.0

   3 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our Waitresses was amazing and professional . Food was amazing.
   

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   Oriental Wok - Ft.Mitchell, KYResponded 3 days ago

   Thank you, Matt! We will share your kind words with our team.
   

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2. D

   Dr. Thomas

   VIP

   Cincinnati

   8 reviews

   5.0

   8 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The Sea Bass is very good. Also, they have the best Martini's
   

   Oriental Wok - Ft.Mitchell, KYResponded 3 days ago

   Hello Dr. Thomas, Thank you for the 5-stars! We're happy you enjoyed the Sea Bass and Martinis. It is always a pleasure to welcome you! Happy Holidays!
   

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3. H

   Helen

   Cincinnati

   3 reviews

   5.0

   3 reviews

   Dined on December 16, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The General Wong chicken w/fried rice was wonderful, as always!! Thanks
   

   Oriental Wok - Ft.Mitchell, KYResponded 1 day ago

   Hi Helen, Thank you! We are so happy you enjoyed General Wong's Chicken!
   

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4. H

   Harold

   Cincinnati

   2 reviews

   5.0

   2 reviews

   Dined on December 14, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food we ordered was fresh and tasty. Our server was friendly, and the owners checked on us during the meal. They make a big deal about birthdays. We did not have one but there were several celebrations the night we were here.
   

   Oriental Wok - Ft.Mitchell, KYResponded 3 days ago

   Hi Harold - Thank you for your kind words! We’re so glad to hear you enjoyed our food, as well as the friendly service. It’s always a pleasure to make our guests feel welcomed, and we’re delighted the check-in added to your experience. Celebrating birthdays is one of our favorite traditions—it brings so much joy to the restaurant! While you weren’t celebrating one this time, we hope the festive atmosphere added something special to your evening. We look forward to welcoming you back soon, whether it’s for another wonderful meal or a celebration of your own!
   

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5. d

   dean

   VIP

   Louisville

   7 reviews

   5.0

   7 reviews

   Dined on December 8, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Perfect atmosphere Perfect service Perfect food Will eat there again for sure
   

   Oriental Wok - Ft.Mitchell, KYResponded on December 9, 2024

   Hi Dean, Thank you for your amazing review! We're so glad to hear that you enjoyed the atmosphere, service, and food. It means a lot to us that you're already looking forward to coming back. We can’t wait to welcome you again soon!
   

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6. A

   Allison

   Cincinnati

   1 review

   2.0

   1 review

   Dined on December 8, 2024

   1. Overall 2
   2. Food 4
   3. Service 2
   4. Ambience 2

   It took 45 minutes to get our food and we ordered an appetizer that never came. When the food came out we asked about the appetizer and the waiter said let me check on that and returned with us pad to show us his pen ran out of ink so he forgot to put the order in. He asked if we still wanted the appetizer but we declined since our food had arrived. Also had to ask twice for a second drink. I have been here several times and never had this happen. It was busy but not Crazy. For what we paid for dinner I doubt k we will return.
   

   Oriental Wok - Ft.Mitchell, KYResponded on December 9, 2024

   Hi Allison, Thank you for taking the time to share your feedback. We’re truly sorry to hear about your experience and the delays you encountered. This is not the level of service we strive to provide, and we sincerely apologize for the oversight with your appetizer and the drinks. We appreciate you bringing this to our attention and will use your feedback to address these issues with our team to ensure it doesn’t happen again. We hope you’ll give us another chance in the future to provide the high-quality service and experience you’ve come to expect from us. Sincerely, The Oriental Wok Team
   

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7. OT

   OpenTable Diner

   Cincinnati

   1 review

   5.0

   1 review

   Dined on December 7, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Awesome as usual! Delicious food, great atmosphere!!!
   

   Oriental Wok - Ft.Mitchell, KYResponded 3 days ago

   Thank you so much!
   

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8. T

   Trish

   Cincinnati

   1 review

   5.0

   1 review

   Dined on December 7, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Top-notch food and service. The owners and staff made my birthday so special. The food was high quality and delicious. We had such a great time that going here for celebrations will become an annual event.
   

   Oriental Wok - Ft.Mitchell, KYResponded on December 9, 2024

   Hi Tish, Thank you so much for your kind words! We're so happy that we could make your birthday celebration special. It means the world to us that you enjoyed the food and service, and we’re honored to be part of your future celebrations. Thank you again!
   

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9. W

   William

   Cincinnati

   1 review

   5.0

   1 review

   Dined on December 6, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   5 star all the way! Staff attentiveness outstanding
   

   Oriental Wok - Ft.Mitchell, KYResponded on December 9, 2024

   Thank you for the 5-stars, William!
   

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10. T

    Tammy

    Cincinnati

    14 reviews

    5.0

    14 reviews

    Dined on December 6, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    As we have been to Oriental Wok on many occasions, we cannot say enough about this restaurant! The food is always fresh and delicious! The service is always attentive and amazing! Tonight we arrived to celebrate my adult son’s birthday. At the table we enjoyed crab rangoon and potstickers for apps. For supper we had black pepper filet, kung pao chicken, shrimp lo mein and general wongs chicken. All dishes arrived hot, delicious and beautifully presented! We always enjoy a trip to the Oriental Wok where they treat you like family! The food and service are outstanding!
    

    Oriental Wok - Ft.Mitchell, KYResponded on December 9, 2024

    Hi Tammy, Thank you so much for your glowing review! We’re delighted to hear that Oriental Wok has become a special spot for you and your family. It’s an honor to be part of your son’s birthday celebration, and we’re thrilled you enjoyed the dishes and presentation. Treating our guests like family is at the heart of what we do, and your kind words truly mean the world to us. Thank you and we look forward to seeing you soon!
    

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