Oro

Oro reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. R

   Rogerio

   New York City1 review

   1.0

   Dined 5 days ago

   1. Overall 1
   2. Food 1
   3. Service 2
   4. Ambience 1

   I think they are trying to adjust things there, because the drinks are horrible despite the friendliness of the bar man, the food also not pleasant without flavor, the environment is between a nightclub for men, honestly it is very bad despite the investment the house is very beautiful !!!sorry
   

   OroResponded 3 days ago

   Thanks for the feedback, Rogerio. We're sorry to hear that your experience at ORO Miami didn't meet your expectations. We understand that our drinks and food didn't deliver on their flavor and we apologize for any disappointment. We also aim to create a comfortable and pleasant environment for our guests. We appreciate your feedback and will use it to improve. We hope you'll give us another chance to impress you in the future.
   

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2. B

   Barton

   Philadelphia2 reviews

   5.0

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Amazing food, entertainment, and atmosphere!! As locals, we will be back soon!
   

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3. D

   Diana VIP

   Miami7 reviews

   5.0

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great experience. Beautifully decorated. Food was good. Short rib was mazing. Don’t order the oysters.
   

   OroResponded 3 days ago

   Thanks for visiting us, Diana! We're thrilled to hear that you had a great experience at ORO Miami. It's wonderful to know that you enjoyed our short rib and found the food to be good. We appreciate your feedback about the oysters and will certainly take it into consideration. We look forward to serving you again soon! Best regards, The ORO Miami Team
   

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4. i

   isis VIP

   New York City3 reviews

   5.0

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our server Jay was amazing ! The food was excellent. Wonderful ambiance very sexy and elegant.
   

   OroResponded 3 days ago

   Thanks for visiting us, ISIS! We're thrilled to hear that you enjoyed your experience at ORO Miami. It's great to know that you appreciated our ambiance and found the food to be excellent. We strive to create a wonderful and sexy environment for our guests, and we're glad you appreciated it. We appreciate your high ratings and look forward to welcoming you back soon.
   

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5. S

   So Rafael VIP

   Miami231 reviews

   2.0

   Dined 5 days ago

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 2

   As a foodie and someone who has travelled extensively abroad, this was such a disappointment. The hostess at the ground hostess and upstairs were good. However, they server promoted menu items are shareable, not sure how they define "shareable" as most of them wouldn't even feed 1 person. Our server while he tried to be nice, was not very well versed of the menu items, or making sure our water would be refreshed, etc. It wasn't until after the meal that my husband finally got a glass of water after asking for it many times. Food at most was mediocre, the steak bits were very tough. Let's talk about hygiene, the ladies restroom was horrible. A restaurant of this caliber, should have someone coming around and keeping these rooms tidy and replenishing TP, etc. Female bartender at outdoor bar was great and very accommodating (not sure of her name), but other staff members should take a queue from her. Not sure if I would visit again.
   

   OroResponded 3 days ago

   Hi So Rafael, We're sorry to hear that your experience at ORO Miami didn't meet your expectations. We strive to provide excellent service and delicious meals, and it seems we fell short during your visit. We appreciate your feedback about our server's knowledge of our menu and cleanliness of our restrooms. We will certainly address these issues. Your feedback is valuable to us and we hope to have another chance to provide a better dining experience in the future. Best, The Oro Miami Team
   

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6. D

   Dan

   Miami3 reviews

   4.0

   Dined 6 days ago

   1. Overall 4
   2. Food 4
   3. Service 2
   4. Ambience 5

   Great atmosphere and the people were nice but staff was a little overwhelmed with crowd. Good food.
   

   OroResponded 3 days ago

   Hello Dan, Thank you for taking the time to review ORO Miami! We're glad to hear that you enjoyed our atmosphere and found our staff to be nice. We're sorry to hear that you experienced some jostling with the crowd. We're always working to ensure a comfortable and enjoyable dining experience for all our guests. We appreciate your feedback on the food, and we're always striving to provide the best for our customers. We hope to welcome you back soon! Best, The ORO Miami Team
   

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7. C

   Claudia

   Miami1 review

   3.0

   Dined 6 days ago

   1. Overall 3
   2. Food 2
   3. Service 3
   4. Ambience 4

   El restaurante la verdad muy lindo y elegante pero la verdad que la comida no estuvo para nada buena,elegante menú muy pequeño,la comida para lo que cuesta no está nada rica,es más bien para tirar foto porque el sabor para nada,el servicio un poco lento,se demoran en traer los tragos y hasta se les olvidó traer unos cócteles que habíamos pedidos,
   

   OroResponded 3 days ago

   Thank you, Claudia, for your honest review. We're glad to hear you found the ambiance elegant, but we're very sorry to learn that the food and service did not meet your expectations. We take feedback like yours seriously and will be discussing it with our kitchen and service teams to ensure improvements are made. We appreciate your visit and hope to have the opportunity to offer you a better experience in the future. If you’d like to share more details, please don’t hesitate to reach out.
   

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8. C

   Chris

   Las Vegas1 review

   3.0

   Dined 6 days ago

   1. Overall 3
   2. Food 3
   3. Service 5
   4. Ambience 3

   Made a reservation for Friday night for 2. Received and read over the dress code to make sure I dressed for the occasion. Got to the door and the doorman was turning a guy away that was wearing a designer tshirt. Telling him a jacket is required. The man left and I walked up and he proceeded to tell me the same thing and asked me if I had taken the time to read the dress code requirements for this restaurant and I replied that I had and he said I needed to look at them again because a jacket is required and I wouldn't be allowed to enter. I proceeded to show him the restaurants website which has the dress code listed on it and he said he needed to speak with his manager. After a few minutes he said they would allow the exception this time because it is a mistake on their website but told me I should have read the email because that has the proper requirements listed. (The email says the same thing as their website) just a bad overall experience with the exception of Thomas the waiter who was excellent.
   

   OroResponded 3 days ago

   Hi Chris, We appreciate your feedback and sincerely apologize for the misunderstanding regarding the dress code. We understand how important it is to ensure all customers are dressed appropriately, and we're sorry for any inconvenience caused. We're glad our team could rectify the situation and provide excellent service. We hope to have another chance to serve you better in the future. Best regards, The ORO Miami Team
   

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9. K

   Kathlenn VIP

   Miami4 reviews

   5.0

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Amazing !!!!! Everything was excellent, food, service, atmosphere, everything was too good.
   

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   OroResponded 3 days ago

   Thanks for visiting us, Kathlenn! We're thrilled to hear that you had an amazing experience at ORO Miami. It's great to know that you enjoyed our food, service, and atmosphere. We always strive to provide the best for our guests, and your kind words truly make our day. We can't wait to welcome you back for another fantastic visit.
   

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10. T

    Thomas VIP

    Naples75 reviews

    5.0

    Dined 7 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Food and service are both excellent. Atmosphere is fantastic. They have inside and roof top. Not cheap but well worth it.
    

    OroResponded 3 days ago

    Hi Thomas, We're thrilled to hear that you enjoyed your experience at ORO Miami! It's great to know that you found our food and service excellent. We're also glad that you appreciated the atmosphere, as we take pride in creating a fantastic ambiance for our guests. We strive to provide a memorable experience and your feedback helps us do just that. We understand that our prices may not be for everyone, but we're glad that you found it well worth it for the quality we offer. We hope to see you again soon for another wonderful dining experience! Best wishes, The ORO Miami Team
    

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