Osteria

Review summary

1. H

   Harpal

   San Francisco

   1 review

   5.0

   1 review

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our server Adrian was awesome the food was delicious and value for the money.
   

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2. B

   Billy

   New York State

   4 reviews

   5.0

   4 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Best Italian food in Palo Alto. Staff is so friendly and knowledgeable. Last night I brought 3 friends that had never been there and they were blown away with the food, is fresh and with Love.
   

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3. E

   Eric

   San Francisco

   2 reviews

   5.0

   2 reviews

   Dined on November 21, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Impeccable service, delectable food. Never fails to be a fantastic dining experience.
   

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4. G

   Greg

   San Francisco

   13 reviews

   5.0

   13 reviews

   Dined on November 20, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Very nice, comfortable restaurant in downtown Palo Alto. The food is great and the service and atmosphere are excellent.
   

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5. e

   elliott

   San Francisco

   19 reviews

   4.0

   19 reviews

   Dined on November 17, 2024

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 4

   Best Italian food restaurant in the Palo Alto- Menlo Park area. Noisy, but bright. Well located near public parking.
   

   OsteriaResponded on November 21, 2024

   Hey Elliott, We greatly appreciate your positive feedback about our restaurant being the top choice for Italian cuisine in the Palo Alto-Menlo Park area. Thank you for your support! Best, Osteria Toscana Team
   

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6. D

   Diana

   Los Angeles

   4 reviews

   1.0

   4 reviews

   Dined on November 17, 2024

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 2

   We were seated and then asked if we would mind moving to another table. The lady that asked said that they would give each of us dessert, if we agreed to move. We moved. After an hour of waiting for our main course, we noticed that people who arrived before us, already received their food. We asked our waiter for an eta of our dinner since we had somewhere to be after dinner. He responded with “oh you want your food now?” We were surprised at his response. He suddenly got really loud which was embarrassing. His attitude completely changed after that. We were not rude at all! He said he would check on it which he didn’t because he walked by again and then asked a waitress to check on our food. We had to eat quickly and only ate half our meal. We paid while we were still eating. We asked for our dessert to go. We told him that we were offered a free dessert. He said that he didn’t know and brought one. There were four of us. We told him that we were each promised a dessert. He seemed annoyed by that. We ended up just leaving. This place was highly recommended by a friend but with this service, we will never go back.
   

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7. NZ

   NoushinZ

   Atlanta Metro

   1 review

   5.0

   1 review

   Dined on November 13, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food was so delicious- we were a group of nine and we all loved our food and service was so pleasant.
   

   OsteriaResponded on November 21, 2024

   Hi NoushinZ, Thank you for your fantastic review! We are delighted to hear that you and your group enjoyed our delicious food and experienced excellent service. Your feedback means a lot to us! Thank You, Giuseppe Osteria Toscana
   

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8. J

   Jennifer

   San Francisco

   25 reviews

   5.0

   25 reviews

   Dined on November 5, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Wonderful food and service! We were welcomed like family with warmth. We’ll be back for sure!
   

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9. W

   Wesley

   San Francisco

   5 reviews

   vip
   2.0

   5 reviews

   Dined on November 3, 2024

   1. Overall 2
   2. Food 2
   3. Service 1
   4. Ambience 2

   Regularly dine here for business lunches, and that has been a decent experience, but dinner was very disappointing. Arrived on-time for our reservation, hostess was busily playing with her phone, showing pictures or texts to a colleague - looked at us and continued to talk with her and no acknowledgment of us for nearly 2 minutes! I nearly walked out at that point. Hostess then was rude when we asked for an adjacent table rather than being seated right in middle of restaurant - and the place wasn’t even 1/3 full upon arrival. Great waiter, but kitchen fumbled all night and it took nearly 3 hours to get through a basic salad course and entrees for a table of 3….didn’t bother with dessert given the mediocre food and poor service timing… With so many other great options in downtown Palo Alto, can’t say I’ll be going back. Very sad as I’ve been a somewhat regular guest for years.
   

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10. J

    Jonas Lagerblad

    San Francisco

    15 reviews

    5.0

    15 reviews

    Dined on November 1, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 4

    This was our first visit to Osteria in quite some time, and we were positively surprised by new dishes and more inspired cooking!
    

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