Ototo

Review summary

1. E

   Ellie

   Melbourne

   1 review

   2.0

   1 review

   Dined on March 1, 2025

   1. Overall 2
   2. Food 2
   3. Service 1
   4. Ambience 2

   Ambiance was good. Food was yummy but was a little on the lighter side and the service was shocking. When bringing out the next course maybe check if there are plates, napkins or cutlery on the table. Had to ask us what course we had and if we’d eaten yet. Disappointing considering it’s not cheap.
   

   Is this helpful?

2. T

   Tayla

   Melbourne

   2 reviews

   2.0

   2 reviews

   Dined on February 23, 2025

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 3

   Overpriced, entrees were yummy, mains were not. There shouldn't be a mop bucket in the middle of the room.
   

   Is this helpful?

3. C

   Cathy

   Melbourne

   5 reviews

   3.0

   5 reviews

   Dined on February 22, 2025

   1. Overall 3
   2. Food 5
   3. Service 2
   4. Ambience 5

   The service was disappointing. It was very slow service as we always had to get there attention to order. I also felt it was expensive.
   

   Is this helpful?

4. M

   Max

   Melbourne

   1 review

   1.0

   1 review

   Dined on February 15, 2025

   1. Overall 1
   2. Food 2
   3. Service 2
   4. Ambience 3

   I booked this place for Valentine’s Day. Walking in, the atmosphere was great and the neon red lights and decoration set a lovely and intimate vibe. However, we were seated at the back of the restaurant, close enough to the bar that we could see behind it (ruining the lovely dim lighting we walked in to), and situated amongst the foot traffic of wait staff coming to and from the kitchen. We were essentially seated on fold-out deck chairs as opposed to the black upholstered chairs assigned to every other table. Politely asking if it would be possible to move to a nicer table, we were informed that the restaurant was full booked, yet there were 3 free tables for 2 around us for about an hour - I questioned why they couldn’t have seated us on a nicer table simply given that our booking was earlier than the other reservations. The food came out relatively quick but was incredibly disappointing. The fried prawns were very plain and topped with small garnishes which did nothing for the flavour. The Dandan noodles were a joke considering the price; traditionally made with a Sichuan flavour and spicy sauce, it was nothing of the sort. They were essentially udon noodles with the most flavourless mince meat packed on top and sprinkled with parmesan cheese. Even after a recommendation from the waiter that they are ideally eaten mixed, it tasted like a Bolognese sauce gone horribly wrong, and utterly unenjoyable to eat. We were also given take-away chopsticks to eat with - a detail that does not necessarily ruin the dining experience however I would expect a higher standard of utensils overall in an up-market establishment such as this. I would not recommend this restaurant at all. My personal experience was extremely regrettable and the service was not even redeemable by their bland, overpriced food.
   

   Is this helpful?

5. S

   Steven

   Melbourne

   1 review

   1.0

   1 review

   Dined on February 14, 2025

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 1

   Felt very rushed even though there services was slow
   

   Is this helpful?

6. V

   Vu

   Melbourne

   1 review

   5.0

   1 review

   Dined on February 9, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I had a great time here with my girl at Ototo. Recommended
   

   Is this helpful?

7. J

   Julia

   Gold Coast

   1 review

   2.0

   1 review

   Dined on February 8, 2025

   1. Overall 2
   2. Food 3
   3. Service 1
   4. Ambience 2

   Staff ignore you as you approach front desk. Left for 20 minutes before being asked if we wanted a drink It was not busy as it was right at the last sitting of the night. Ordered 2 of the $88 option, received one of each menu item instead of one per person.
   

   Is this helpful?

8. A

   Albert

   Melbourne

   1 review

   5.0

   1 review

   Dined on February 6, 2025

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   Great place with relaxed atmosphere. Variety of food options. Definitely coming back again very soon.
   

   Is this helpful?

9. D

   Dylan

   Victoria

   2 reviews

   3.0

   2 reviews

   Dined on January 25, 2025

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 4

   Overall good experience was pretty good, some dishes were hit and miss. Service time took a while as well.
   

   Is this helpful?

10. OT

    OpenTable Diner

    Melbourne

    1 review

    5.0

    1 review

    Dined on January 18, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Excellent food and excellent service. Will definitely be recommending to friends and returning. Sepi
    

    Is this helpful?