Pacific Catch Walnut Creek

Review summary

1. S

   Stacey

   San Francisco

   28 reviews

   vip
   2.0

   28 reviews

   Dined today

   1. Overall 2
   2. Food 3
   3. Service 2
   4. Ambience 3

   This was our first time at Pacific catch in Walnut Creek. We had open table reservations, indicating an early birthday celebration; however, that was never recognized during our visit. We were seated in the bar area instead of the main dining area and realized belatedly that our server would be the only one handling all guests seated in that area while also being the bartender. It was hard to get her attention to ask for more water and condiments. She also didn’t seem particularly happy to be there. I think the demeanor of the people at a restaurant is really important: it sets the tone for the experience. We’re a longtime fans of Pacific Catch (in SF). It seems like the chain is trying too hard to be too many things with the variety of menu offerings instead of maintaining the friendly and personal service I always enjoyed from in the past.
   

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2. T

   Tiffany

   San Francisco

   3 reviews

   5.0

   3 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   This is a wonderful spot for a group lunch and has become a favorite of mine and my colleagues. The food and service are always excellent!
   

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3. L

   Len

   San Francisco

   1 review

   4.0

   1 review

   Dined 3 days ago

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 4

   2nd visit to get lobster roll ..very tasty….hard to find good lobster rolls here on west coast but these were really good….plenty of lobster and a delicious roll…..also like the ninacolada.
   

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4. L

   Lauren

   San Francisco

   13 reviews

   vip
   5.0

   13 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Love Pacific Catch. Their food is fresh and I can modify my dishes to meet my health needs…for instance, watching carbs, so I can change the base of many dishes to swap rice for greens, or change the protein, etc! Works well for me! Staff is always great! I also love that I can make points for free food as I dine!
   

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5. L

   Lucrecia

   San Francisco

   43 reviews

   vip
   4.0

   43 reviews

   Dined on November 24, 2024

   1. Overall 4
   2. Food 3
   3. Service 4
   4. Ambience 3

   Variety of seafood dishes with Asian and Mexican touch. My poke had abundance of rice, seaweed, ginger and few pieces is sashimi. Rice very cold. We were 7 and order fish the black cod was better than others. Overall is a chain food. Service mediocre and noise level medium. No, it is not a place I like to be back.
   

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6. B

   Betty

   San Francisco

   34 reviews

   vip
   5.0

   34 reviews

   Dined on November 20, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food was delicious. Our waitress was nice and polite. My friends and I had cocktails. The drinks were very good also. Prices reasonable.
   

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7. W

   Wayne

   San Francisco

   4 reviews

   5.0

   4 reviews

   Dined on November 18, 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 4

   Very good food, excellent service. Service was attentive but not intrusive.
   

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8. C

   Cheri

   San Francisco

   1 review

   5.0

   1 review

   Dined on November 17, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   First time dining here. Loved their “new” Green Curry Salmon bowl. The service was great and very reasonable prices.
   

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9. B

   Byron

   Central Coast

   32 reviews

   vip
   5.0

   32 reviews

   Dined on November 16, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Jenny does a great job. Always enjoy sitting at the bar.
   

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10. J

    Joel

    San Francisco

    22 reviews

    vip
    3.0

    22 reviews

    Dined on November 16, 2024

    1. Overall 3
    2. Food 4
    3. Service 2
    4. Ambience 4

    The service was problematic. My wife and I both ordered miso soup as an appetizer. My wife's arrived promptly from a server (not our waiter). A minute or two later, our waiter said that mine was coming momentarily but it didn't arrive until nearly 10 minutes later after I had finally been able to get someone's attention. My wife had finished her soup by then. Our main courses then were served less than 2 minutes after my miso arrived. The food was tasty. However, the sashimi bowl that I ordered looked to have a very generous amount of sashimi, but I was disappointed to see that all of the pieces of fish were shaved to a width of roughly 1/8 of an inch (or about a quarter of the size of normal sashimi).
    

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