Pacific Point - Park Hyatt Aviara

Review summary

1. R

   Rachel

   San Diego1 review

   5.0

   Dined on December 21, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had the most wonderful experience from start to finish- our table, the service, the food and tea, everything. We look forward to making this an annual tradition.
   

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2. K

   Kimble VIP

   San Francisco40 reviews

   4.0

   Dined on October 4, 2024

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 4

   Food and service were excellent. There must have been a special event because it was packed and extremely loud.
   

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3. c

   craig VIP

   Tucson10 reviews

   5.0

   Dined on September 30, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Beautiful patio setting. Food was great and good value.
   

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4. E

   Eden VIP

   Los Angeles13 reviews

   5.0

   Dined on July 11, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Pacific Point was terrific. We will go back again soon and bring our friends!
   

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5. OT

   OpenTable Diner

   San Diego1 review

   1.0

   Dined on June 15, 2024

   1. Overall 1
   2. Food 5
   3. Service 1
   4. Ambience 2

   FYI, this place doesn’t actually take reservations. They are apparently trying it out but have no idea how to handle it. We showed up at 7:50 for an 8pm reservation and it was an absolute madhouse. There was no one to check in with and no tables. We talked to 4 people who all said they would either find us a table or the manager. One of those people actually was the manager. All of those people disappeared and never came back. We finally found a table that a family was vacating at 8:40 and asked a server to clear it for us. We didn’t get drinks until 9:30. Food came near 10 (when the kitchen closes). To be clear the staff is all very kind and the food decent. They were all clearly stressed and I saw multiple people yelling at the servers and demanding free food. I felt terrible for them. If I was staying at this hotel, I might go back early in the dinner hour for a drink and a bite on a walk-up basis but do not make a reservation here and I wouldn’t try to walk in after 6:30 or 7 on a peak night unless you have a lot of patience, either.
   

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6. OT

   OpenTable Diner

   Los Angeles3 reviews

   5.0

   Dined on June 2, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   A very enjoyable dinner with live music and nice breeze
   

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7. MV

   MichaelV

   San Diego1 review

   2.0

   Dined on April 3, 2024

   1. Overall 2
   2. Food 3
   3. Service 1
   4. Ambience 5

   First, there is no signage designating or pointing you to "Pacific Point", you'll have to ask for help identifying it. Second, thee is no place to check in. In truth it is first come first serve seating and despite the fact I had an Open Table reservation it was meaningless on a Tuesday evening. We had to sit far away from the music due to lack of options. Finally the wait staff was short handed and service was SLOW. Facility is gorgeous still but this mismanagement didn't occur under Four Seasons. But Hyatt? Huge step down.
   

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8. E

   Elizmevans VIP

   Tahoe20 reviews

   5.0

   Dined on March 22, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food and service. We ate outside so it was a little chilly, but there were heaters thankfully. Great time
   

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9. DG

   DonaldG

   Los Angeles8 reviews

   5.0

   Dined on March 1, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Appetizers, Sushi, Shashimi, Rolls were great! Service was wonderful
   

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10. OT

    OpenTable Diner VIP

    Dallas1 review

    5.0

    Dined on February 15, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 2

    Crispy rice and spicy tuna is 10/10, sushi was so fresh.
    

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