Palace Prime

Review summary

1. M

   Meredith

   New Mexico

   16 reviews

   5.0

   16 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We stopped by to have drinks and nibbles. I had not been there in some years - “the bucking bull” was still there at that time. What a delightful change. We sat at the bar in extremely comfortable stools, and enjoyed our drinks and nibbles, shrimp, ceviche, and fries. The bartenders, the hostess and wait staff were attentive and friendly. We will be back for dinner very soon. Thank you Chef Johnny Vee for your excellent restaurant review in The Reporter.
   

   Palace PrimeResponded 1 day ago

   Thank you, Meredith, for your wonderful review! We're thrilled to hear you enjoyed your visit and the changes since your last time here. It’s great to know you found the bar seating comfortable and enjoyed our shrimp, ceviche, and fries. Our team takes pride in providing attentive and friendly service, and your kind words mean so much to us. We’re also grateful to Chef Johnny Vee for his lovely review and for bringing guests like you through our doors. We can't wait to welcome you back for dinner soon! Cheers! 🥂
   

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2. L

   Luis

   Seattle

   58 reviews

   vip
   5.0

   58 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Good place to enjoy a late afternoon cocktail with friends, very good cocktails, and excellent food. The service is what you wish for, excellent!
   

   Palace PrimeResponded 4 days ago

   Thank you for the kind words, Luis! 🌟 We're so happy you enjoyed the cocktails, food, and our service—it means the world to us. 🍸🍴 Late afternoons with friends are always better with good vibes, and we're glad we could be a part of that. Looking forward to welcoming you back soon! Cheers! 🥂
   

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3. C

   Cynthia

   New Mexico

   7 reviews

   5.0

   7 reviews

   Dined on November 19, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Fried chicken sandwich is FANTASTIC! Such a great happy hour. Gimme gimme gimme is my fave drink
   

   Palace PrimeResponded 4 days ago

   Thank you so much for your wonderful review, Cynthia! 🌟 We're thrilled you enjoyed the fried chicken sandwich—it’s definitely a favorite around here! 🐔🍔 And we’re so glad “Gimme Gimme Gimme” hit the spot for you too. 🍹 We can’t wait to welcome you back for another fantastic happy hour soon! Cheers! 🥂
   

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4. B

   Brandee

   New Mexico

   1 review

   5.0

   1 review

   Dined on November 19, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Antonio was the best! The food was fantastic! The ambiance was calming and peaceful! It was a great evening!
   

   Palace PrimeResponded 6 days ago

   Thank you so much, Brandee, for your wonderful review! We're thrilled to hear you had such a fantastic evening with us. Antonio will be delighted to know he made your experience extra special. We're so glad you enjoyed the food and the peaceful ambiance—it’s exactly what we aim for. We hope to see you again soon for another memorable evening! 🌟
   

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5. A

   Alan

   Phoenix

   18 reviews

   4.0

   18 reviews

   Dined on November 4, 2024

   1. Overall 4
   2. Food 3
   3. Service 5
   4. Ambience 4

   We really enjoyed the happy hour at the bar the most. Karly, the bartender, was amazing at making our Boulevadiers. The liver mousse was one of the best that we've had. The dinner was expensive for a very modest portion. I sent back the seasonal special, the duck breast, in spite of the staff's strong recommendations. It lacked flavor and the texture was chewy and being served at barely room temp made it inedible!!! The pasta, as a replacement order, was better although the small portion left me wanting more. Lastly, the music choices were very strange and not enjoyable at times when hard rock music was playing..... We would return for the happy hour with Karly for a special occasion only!!
   

   Palace PrimeResponded on November 4, 2024

   Thank you for your detailed feedback! We’re thrilled to hear that you enjoyed happy hour, Karly’s cocktails, and the liver mousse – we’ll be sure to pass your kind words along to her. We're sorry the duck breast and music choices didn't meet your expectations. Your comments on portion sizes are also valuable to us; please note that our pasta dishes are on the smaller side, as they are meant to be mid-course. We hope to welcome you back for happy hour and to offer a more enjoyable overall experience.
   

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6. A

   Amanda

   New Mexico

   2 reviews

   5.0

   2 reviews

   Dined on October 26, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The chef was absolutely amazing and so accommodating to my dietary needs and went out of his way to make something different just for me. The waitress was so sweet, compassionate and so nice! The food was truly incredible and probably the best place to eat at in Santa Fe! Thank you!
   

   Palace PrimeResponded on October 29, 2024

   Hi Amanda, We are so happy you dined with us and that we were able to accommodate your dietary needs. We can't wait to have you back!
   

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7. P

   Patrick

   San Diego

   18 reviews

   5.0

   18 reviews

   Dined on October 23, 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 4

   Daniel was an excellent server. He was informative, checking with us, polite. Thank You
   

   Palace PrimeResponded on October 29, 2024

   Thank you for the kind words. We will pass them along to Daniel. We are thrilled you enjoyed your time with us, and we hope to see you back.
   

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8. M

   Megan

   New Mexico

   1 review

   5.0

   1 review

   Dined on October 21, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   My friend and I had such a lovely dinner at Palace Prime on a quiet Sunday night. Every single course we shared was To. Die. For. And everyone from the hostess, to the busser, to the food runner, to our delightful server were warm and wonderful. We had an outstanding time and plan to return for more SOON.
   

   Palace PrimeResponded on October 29, 2024

   Hi Megan, Thank you so much for sharing your experience! We’re thrilled to hear that you and your friend had a memorable evening with us at Palace Prime. Knowing that each course impressed you and that our team made you feel welcome made our day. We can’t wait to have you back for another outstanding dinner soon!
   

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9. E

   EDWARD

   New Mexico

   2 reviews

   4.0

   2 reviews

   Dined on October 20, 2024

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 3

   The bar dining room was very busy, noisy and the service was slow. However, the food servings for the 3 of us was delicious. We all commented that each selection were excellent. Parking is not easy with no lot or area specified for this restaurant. And we were informed that there is no longer any valet service. We recommend Palace Prime very highly and we will return soon.
   

   Palace PrimeResponded on October 29, 2024

   Thank you for your review and for recommending Palace Prime! We’re delighted you and your guests enjoyed your meals and found each dish excellent. We have a busy atmosphere in the bar/lounge, which can be noisier than other places in the restaurant. We’ll pass your feedback along to improve future visits. We look forward to welcoming you back soon for another delicious experience!
   

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10. B

    Brett

    New York State

    14 reviews

    5.0

    14 reviews

    Dined on October 19, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 4

    Amazing food experience and customer service. Becoming one of my favorite restaurants in Santa Fe
    

    Palace PrimeResponded on October 29, 2024

    Hello Brett, Thank you so much for the kind words! We're thrilled to hear that our food and service have made such an impression. It means a lot to us to be one of your favorite spots in Santa Fe, and we can't wait to welcome you back for more amazing experiences!
    

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