Palenque - Orange County

Review summary

1. G

   Grace

   VIP

   Dallas

   5 reviews

   4.0

   5 reviews

   Dined on December 15, 2024

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 4

   We came across this restaurant because it was the only that had available for 3 at 5:30 on Saturday!! I did not know dinner on Saturday was so popular at 5pm!! The restaurant is super cute, great decor. We were seated immediately and were sat next to a party of 25. They were the only others in the restaurant and I did ask if we had the same server as we were on a time crunch. We didn’t, but i had to ask for a waitress after waiting about 5-10 mins. We put our apps and meals in just in case the kitchen was slow due to the large party. Food came out in a reasonable timeframe but once it came out we had to hunt for our waitress. We never got water refills or condiments needed until we were done with our meals. For our sever to have only 2 tables she was very slow and not attentive. Once we finished our meals and ordered desserts no ones cleared our table of the food plates. I had to ask 3 x to clear the table before our desserts came out. Once I paid our bill, literally as I was signing a busboy final came out to clear the desserts! Ridiculous!! Food was good but not worth the bad service.
   

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2. E

   Emerson

   Orange County

   1 review

   1.0

   1 review

   Dined on October 26, 2024

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 3

   Very disappointing service, way over priced for what you get, giving wannabe la Vida
   

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3. P

   Paris

   Orange County

   1 review

   1.0

   1 review

   Dined on October 19, 2024

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 3

   Took us 45’ to get our food when it was not really busy. We were about to leave of waiting.
   

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4. h

   heike

   Orange County

   2 reviews

   1.0

   2 reviews

   Dined on October 12, 2024

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 4

   Service was slow food was just ok. Drinks were awful and took forever.
   

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5. OT

   OpenTable Diner

   Orange County

   1 review

   5.0

   1 review

   Dined on October 4, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I took my fiancé here for her birthday and we did not regret the choice. From the moment we stepped foot in the restaurant we took notice of the ambiance. The service was great and very attentive. The margaritas were great in selection and taste. The food was great and fresh. The place was lively with music. Definitely recommend it for a date night or time with friends and family!
   

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6. R

   Rachelle

   Orange County

   1 review

   5.0

   1 review

   Dined on September 22, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Thanks to the GM Daniel for making our experience wonderful! We had a big party of 12 and came for brunch on Sunday to enjoy the DJ. The food was delicious, excellent service and patron tower was a hit. Will be back and already made reservations for another party.
   

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7. C

   Chris

   Orange County

   1 review

   5.0

   1 review

   Dined on September 20, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   G the bartender was very knowledgeable and friendly. Knew everything about the food they served and drinks she made. I would definitely go back again.
   

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8. S

   Stephen

   Washington DC

   2 reviews

   5.0

   2 reviews

   Dined on September 14, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Chicken enchiladas are amazing here. Similar to Red Sage in DC circa 1997. French toast very sweet / good. Molette also pretty good.
   

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9. OT

   OpenTable Diner

   Los Angeles

   6 reviews

   3.0

   6 reviews

   Dined on August 30, 2024

   1. Overall 3
   2. Food 2
   3. Service 2
   4. Ambience 5

   I had the lobster quesadilla and it barely had any cheese or lobster in it. It was filled with mostly grilled vegetables and they even put salad leaves on top of it as a “garnish”. The only reason I came here was to try this exact dish and it was not worth the price or trip at all. The tacos de papas were bland and the only thing saving it was the green salsa. Also, the tres leches looks nothing like what is displayed on their website. Also, I much prefer that waiters write down orders rather than trying to memorize it. Our waiter got my order wrong but it was corrected before the kitchen made it, thankfully. He entered the order as “lobster enchilada” and when he stopped by the table a few minutes later to see if we needed anything else, he repeated our order back to us and I said, “no, the lobster quesadilla” and he scrambled to the kitchen to change the order. Just use a notepad, sir, it’s better for everyone involved. Our waiter also didn’t check us in for our Open Table reservation and he said (twice!!!) that he would check us in. However, he never did which resulted in a “tsk tsk, you missed your reservation” email from Open Table when I got home, but I called the restaurant and someone else checked us in properly. Overall, I do not recommend this place.
   

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10. S

    Sara

    Orange County

    1 review

    5.0

    1 review

    Dined on August 24, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    A friend suggested this restaurant a few months ago, and when I was looking for a restaurant to celebrate my birthday, I immediately thought of Palenque - and I’m glad I chose them. The ambiance was so good, the service was excellent, and the food was delicious. Our server was very patient with us and helped us all choose a great meal & drink. They truly helped me have a fun night with my friends and create good memories.
    

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