Palm by H20

Review summary

1. S

   Sofia

   Portugal1 review

   5.0

   Dined 2 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Great place to go for dinner. Food and drinks are great. Service is impecable. Shisha lounge was the highlight for me. Would definitely repeat the experience!
   

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2. OT

   OpenTable Diner

   Birmingham1 review

   4.0

   Dined on March 2, 2025

   1. Overall 4
   2. Food 3
   3. Service 3
   4. Ambience 4

   When I first come to this place a few weeks ago I absolutely loved it and I couldn’t fault it at all so I thought I wanted to bring my daughter. We came yesterday four of us and I ordered a fillet steak fillet steak should not have any fat in it? My steak was just full of fat. I did tell the waiter And she said she would tell the kitchen never did she come back? I just paid £160.bill for a steak that I didn’t eat and our food come out cold we had to send it back. I really don’t like giving reviews but when we was ignored about the quality of the food I think that’s really Bad.
   

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3. A

   Advik

   Warwickshire1 review

   5.0

   Dined on March 2, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We went here for my friends 20th Birthday, staff were so attentive, constantly asking if food was okay, was everything okay, best experience here ever. Service charge wasn’t even enough for the stuff they did for us. We left a big tip for their service definitely the best of the best, I couldn’t get our main servers name but she was very attentive however other staff did help along aswell. Overall Experience, had seen this promoted on tiktok and definitely was like let’s give it a shot, when I say the best experience the BEST OF THE BEST. Definitely coming back thank you so much guys for your service. See you soon.
   

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4. M

   Mohammed

   London1 review

   3.0

   Dined on February 22, 2025

   1. Overall 3
   2. Food 1
   3. Service 3
   4. Ambience 4

   Honestly not a great experience but that maybe due to the fact it was busy. The fillet steak was warm at best. Cold within 10 minutes of coming to table. The chicken steak was on the dryer side and not juicy. The somosa chaat was actually on point. Spicy and flavourful, could not fault that. Desserts were an extremely big let down. Cookie dough was floury. Not silky or smooth. The french toast was okayish. However the desserts came 30 mins after ordering. The chocolate sauce which is normally pourable with both desserts, was solid within the small bowl they gave which suggests desserts had been sitting in kitchen for a while before they were given to us.
   

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5. L

   Lucy

   Staffordshire1 review

   5.0

   Dined on February 22, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food was really nice, the shisha was good. Think it’s great value for money
   

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6. A

   Anser

   Warwickshire2 reviews

   5.0

   Dined on February 21, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Amazing experience beautiful food lively vibe great music
   

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7. S

   Syed

   Warwickshire1 review

   3.0

   Dined on February 21, 2025

   1. Overall 3
   2. Food 2
   3. Service 5
   4. Ambience 5

   The service was spot on, the staff really looked after us, got us a table where we wanted and ensured we were all good for the duration we were there. Atmosphere was great, and the DJ played some absolute bangers, but on the other hand the food was not all that, malai boti was really bland and had no flavour, the steak was ok and the polo chicken was a hit over done, with a place a like this where you would speand a decent amount of money i would've expected a better food quality than this.
   

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8. M

   Mohammad R

   Warwickshire1 review

   2.0

   Dined on February 19, 2025

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 4

   Food was mediocre, parmesan wasn't cooked properly was still hard/pink showed the staff member. When I explained to the staff member about the problem, instead of solving the problem she responsed with why didn't you telI me before??? What kind of reponse is that..don't think she agreed with us, we ate around until we found all the pink chicken. Staff member didn't come back to us after she took our plate. I found her very unhelpful & a tad hostile which ruined the dining experience. I then asked for the bill and requested would there be a discount or some sort of compensation regarding the uncooked parmesan chicken. I also mentioned could you remove the service charge please and she mentioned I was going to remove this anyway to compensate the meal, but this is an optional charge anyway which we weren't going to pay.
   

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9. R

   REZA

   Warwickshire1 review

   4.0

   Dined on February 17, 2025

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   Thank you Chloe for the wonderful evening! Food is good, service was quick
   

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10. Z

    Zafar

    Birmingham1 review

    5.0

    Dined on February 17, 2025

    1. Overall 5
    2. Food 4
    3. Service 5
    4. Ambience 5

    Really enjoyed it here and the waitress the black women i didnt take her name but she was very good with us and that was the juiciest sirloin steak ive ever had. The food was so yummy will be coming back again
    

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