Pampa Brazilian Steakhouse - West Edmonton

Review summary

1. S

   Shaun

   Edmonton

   3 reviews

   1.0

   3 reviews

   Dined 6 days ago

   1. Overall 1
   2. Food 2
   3. Service 3
   4. Ambience 3

   What kind of Brazilian Steakhouse doesn't serve picanha?!?! The only reason we went was for picanha. AND THEY DIDNT HAVE ANY. Bill was nearly 400 for 2 kids, 3 adults. I had 2 expresso Martini's (Bday) Pricing for kids is insane. 8yr old had 2 pieces of pork, 1 fillet. 1 Chicken leg 5yr old had some cheese, pickles and a chicken leg. The little food we did have was decent. The Waitress was very very nice. Unfortunately would not return. Use to love Pampas when DT. Not the same anymore. the salad bar selection was poor, Sauce selection poor. and the meat options were meh.
   

   Pampa Brazilian Steakhouse - West EdmontonResponded 3 days ago

   Thank you for taking the time to share your feedback. Regarding pricing, we strive to maintain transparency, and our children’s pricing is outlined in the menu to ensure clarity for all our guests. We regret if this didn’t align with your expectations and appreciate your feedback as we continuously review our offerings. It’s great to hear that your server made a positive impression, we’ll be sure to pass along your kind words! We value your feedback and are committed to ensuring every guest has an exceptional dining experience. If you’d like to discuss your visit further, please feel free to reach out to us directly. We hope you’ll give us another opportunity in the future to deliver the exceptional experience we pride ourselves on. Romulo Kulikovski - General Manager
   

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2. M

   Marlena

   Edmonton

   2 reviews

   1.0

   2 reviews

   Dined on November 17, 2024

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 3

   We try a new restaurant a couple times a week and were super excited to try, then recommend to our friends/family, but overall this was overwhelmingly disappointed. Food: The salad bar was yummy, especially the breads. The meat was hit and miss. A few cuts were seasoned or sauced to the point of inedible, which l guess is up to the person and to be fair we weren’t able to try all of the meats. Ambience: The decor and salad bar setup was good, unless you were trying to get back to your table with a bunch of people milling around, you had to weave through tables which were closely situated. The music was so loud we couldn’t share a conversation and had to text each other to communicate. Service: Our primary server was great! Explained the experience well, very attentive, and friendly. One of the secondary servers, passed us by 4 times to serve the meat they were offering to a table behind us, even though our plates were empty and our button was green. 2 out of those times, he served the last of what he had to them which was frustrating since we had nothing to eat while the table behind us was served. Value: 3 drinks, 2 adult meals, & tip came up to $200 which I feel for the “okay”/lack of food, the poor quality of customer service, and the nerve-grating music, this was overpriced. However, this could be personal preference. My companion summed it up well after we left, “McDs would have been better value and more enjoyable.” Which is sad because we expected to enjoy our evening.
   

   Pampa Brazilian Steakhouse - West EdmontonResponded 3 days ago

   Thank you for taking the time to share your detailed feedback. While we’re glad to hear you enjoyed the salad bar and had great service from your primary server, we’re sorry to learn that other aspects of your experience fell short of expectations. Your comments about the meat selection, service consistency, and ambiance, including the music volume, are valuable to us. We’ll review these areas with our team to make improvements where needed. We appreciate your honest feedback and the opportunity to learn from it. We hope you’ll consider giving us another chance in the future. Romulo Kulikovski - General Manager
   

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3. J

   Jesse

   Edmonton

   1 review

   5.0

   1 review

   Dined on November 16, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   You have to have an empty stomach haha. We ate a ton of meat and it was fantastic. All of it. The sides were decent too. The pineapple is really good. Overall a great experience. The staff were all fantastic.
   

   Pampa Brazilian Steakhouse - West EdmontonResponded 3 days ago

   Thank you for your wonderful review! We’re thrilled to hear you enjoyed the endless meat options and that the pineapple was a hit. It’s great to know our sides and staff added to your experience as well. We hope to welcome you back soon for another fantastic meal, come hungry again! Romulo Kulikovski - General Manager
   

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4. AD

   ArnoldD

   Edmonton

   3 reviews

   5.0

   3 reviews

   Dined on November 16, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   It is our tradition to go to Pampas for our birthday celebration every year and this has always been a delight. I would definitely recommend getting the Costco gift cards ($80 for a $100 gift card) and get the endless shrimp and drink and dessert option for $60 each. This was a good value for money for the lunch menu. The service was awesome!
   

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   Pampa Brazilian Steakhouse - West EdmontonResponded 3 days ago

   Thank you for making Pampas part of your birthday tradition, it’s truly an honor to celebrate with you each year! We’re delighted to hear that you enjoyed the endless shrimp, drinks, and dessert option. Your kind words about our service mean a lot, and we’ll be sure to share your feedback with our team. We look forward to welcoming you back for many more celebrations in the future! Romulo Kulikovski - General Manager
   

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5. T

   Tyler

   Edmonton

   1 review

   5.0

   1 review

   Dined on November 16, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 3

   Our server was fantastic and the food was prolly top 3 I’ve had in the city. Great value for the meat selection, speed of service and the overall experience.
   

   Pampa Brazilian Steakhouse - West EdmontonResponded 3 days ago

   Thank you for such a glowing review! We’re thrilled to hear that our food made it to your top 3 in the city and that you found great value in the meat selection and speed of service. We’ll be sure to pass along your kind words to your server, and we can’t wait to welcome you back for another amazing experience! Romulo Kulikovski - General Manager
   

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6. S

   Stacy

   Edmonton

   2 reviews

   5.0

   2 reviews

   Dined on November 15, 2024

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   This our first visit to Pampa’s and it was a great experience other than the hostess who was awful. Our waitress was amazing and the food was fantastic. We will definitely be going back.
   

   Pampa Brazilian Steakhouse - West EdmontonResponded 3 days ago

   Thank you for sharing your experience with us! We’re delighted to hear that you enjoyed the food and that your waitress made such a positive impression. However, we’re sorry to hear about your interaction with the hostess, this isn’t the standard of service we strive for, and we’ll be addressing this with our team. We’re so glad you plan to visit us again, and we can’t wait to welcome you back for an even better experience! Romulo Kulikovski - General Manager
   

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7. S

   Sean

   Edmonton

   3 reviews

   5.0

   3 reviews

   Dined on November 11, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   No bad thing to say about this place!! Love it there
   

   Pampa Brazilian Steakhouse - West EdmontonResponded on November 13, 2024

   Thank you so much for the wonderful review! We're thrilled to hear you had a great experience and love it here. We can’t wait to welcome you back for more memorable moments! Romulo Kulikovski - General Manager
   

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8. C

   Claire-Élisabeth

   Toronto

   3 reviews

   5.0

   3 reviews

   Dined on November 11, 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 3

   This is quite new - but a lot of work on the server’s end of things which I appreciate very much. The value of the Dinner is there and our server Juan was very pleasant. When you come there just make sure you don’t eat from 9 am in the morning. My Father did say he wished he had more space to eat more. Other than that the meats were very nice. Next time we’ll try Lunch.
   

   Pampa Brazilian Steakhouse - West EdmontonResponded on November 13, 2024

   Thank you so much for taking the time to share your experience! We're delighted to hear that you enjoyed the dinner and found value in the meal, and we’re especially glad Ruan could make your visit memorable. We’ll make sure he hears your kind words! Good call on arriving with an appetite; it’s always a pleasure serving those ready to indulge! We look forward to welcoming you and your father back soon, perhaps for lunch. Until then, thanks again for visiting! Romulo Kulikovski - General Manager
   

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9. R

   Ricky

   Edmonton

   1 review

   5.0

   1 review

   Dined on November 10, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Awsome dining experience . Awesome food. Will go back
   

   Pampa Brazilian Steakhouse - West EdmontonResponded on November 13, 2024

   Thank you for the awesome review! We’re thrilled to hear you loved the food and had a great dining experience. We can’t wait to welcome you back for more delicious meals! Romulo Kulikovski - General Manager
   

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10. S

    Shirley

    Edmonton

    5 reviews

    4.0

    5 reviews

    Dined on November 9, 2024

    1. Overall 4
    2. Food 3
    3. Service 5
    4. Ambience 4

    The service and wait staff were excellent. The food was average. I found several of the meat cuts tough. Some good. Some not as good. They had a nice birthday small sweet treat for our birthday friend with beautifully written Happy Birthday. You’d have to eat a great deal of food to make it worth the price you pay so go hungry. .
    

    Pampa Brazilian Steakhouse - West EdmontonResponded on November 13, 2024

    Thank you for your feedback and for celebrating with us! We’re glad to hear you enjoyed the service and that our team could help make your friend’s birthday special. We appreciate your honesty about the food, and we'll pass along your comments to our culinary team as we always strive to improve. Looking forward to welcoming you back, and we hope your next visit will be even better! Romulo Kulikovski - General Manager
    

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