Paradiso - San Leandro

Review summary

1. c

   carl

   VIP

   San Francisco

   21 reviews

   4.0

   21 reviews

   Dined today

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 3

   An excellent wine selection enhanced our dinner. at this neighborhood gem. Our waitress took care of our needs and the seafood fettuccini was excellent as ever.
   

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2. S

   Susan

   San Francisco

   5 reviews

   5.0

   5 reviews

   Dined today

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We’ve never had a bad meal here. The food and selection are fantastic. The service is excellent. We celebrate birthdays here or date night. Tonight my husbands steak was overdone and the staff replaced it with no hesitation. This is a fabulous restaurant.
   

   Paradiso - San LeandroResponded today

   Thank you for alerting us that your husband's steak was not to his liking and for your patience while we made him a fresh one. We appreciate your kind words and frequent visits, Susan!
   

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3. J

   Judy

   San Francisco

   2 reviews

   5.0

   2 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I just love this restaurant. I made reservations. We were seated promptly. The wait staff is amazing! We had Rose. She was patient and could roll with my brother in laws dumb jokes🤣. The food was deliciously. Will I be returning again? You know I will.
   

   Paradiso - San LeandroResponded today

   Thank you, Judy! Looking forward to seeing you again soon and awaiting some fresh joke material should your brother in law join you... lol
   

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4. M

   Mary

   San Francisco

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I have been dining here for many years without disappointment. Food and service are always stellar.
   

   Paradiso - San LeandroResponded today

   Thank you for being a loyal guest, Mary! We appreciate you.
   

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5. M

   Marilyn

   VIP

   San Francisco

   9 reviews

   4.0

   9 reviews

   Dined 2 days ago

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 2

   I ordered the crab omelette, which is delicious! My waitress is very attentive and helpful. I asked for a seat by the window and was seated appropriately. Next time I will request it not be by the door. Each time the front door is opened, customers receive a gush of cold air.
   

   Paradiso - San LeandroResponded today

   We appreciate your feedback and your business, thank you.
   

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6. S

   Sam

   VIP

   San Francisco

   43 reviews

   5.0

   43 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 4

   We had dinner in New Years eve, prix fix , with 3 or 4 courses, very good dungeness crab salad , and many delicious entrees.Great service got to meet the Chef he checked on sll the tables. The rack of lamb was excellent.
   

   Paradiso - San LeandroResponded 3 days ago

   Thanks for visiting us, Sam! We're thrilled to hear that you enjoyed your New Year's Eve dinner experience with us. It's fantastic to know that our crab salad and rack of lamb hit the spot! We're also glad to hear that you appreciated our attentive service. We always strive to provide the best dining experience for our guests and your feedback helps us do that. We look forward to serving you again soon!
   

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7. P

   Pamela

   San Francisco

   3 reviews

   4.0

   3 reviews

   Dined 5 days ago

   1. Overall 4
   2. Food 3
   3. Service 4
   4. Ambience 4

   We were there for New Year’s Eve right on time for our reservation. We had to wait a half hour before we were seated as there were no tables turning over. I would rate the food as mediocre. Vegetables very bland, prime rib, a three out of a five rating. Usually this place serves that are quality food, but I believe since it’s a holiday stuff gets pushed out there fast and not as good as it usually is. They try hard to please. Free champagne was offered while we were waiting for our tables.
   

   Paradiso - San LeandroResponded 3 days ago

   Thanks for the review, Pamela, and for your patience. We appreciate you spending New Year's eve with us and we are sorry for the few hiccups that you experienced during the evening. We understand how frustrating it can be to wait for a table, especially when you have a reservation. We regret that you found our food to be mediocre as we always aim to deliver a great experience, and we're disappointed to hear that we fell short during your visit. We appreciate your feedback and will certainly use it to improve. We look forward to another opportunity soon to re-impress you with our food.
   

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8. R

   Regina

   VIP

   San Francisco

   8 reviews

   5.0

   8 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Paradiso has been our family restaurant for years now. I love the consistency of the food. It's me and hubby's date night place of choice. Not necessarily for ambiance, but good food and good service always trumps ambiance. Even on a busy New Years Eve night,with patrons waiting awhile for their reserved placement, the staff carried off perfect food and service. This review is long overdue. Any establishment can have a bad night, and this one is no exception. But give them a go. You're more likely to have a great meal and service consistently here. You can't loose!
   

   Paradiso - San LeandroResponded 3 days ago

   Thanks for the review, Regina. We're thrilled to have you and your husband choose us for your date nights frequently. Your kind words mean a lot to us and motivate us to keep delivering great meals and service. We look forward to serving you again soon!
   

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9. A

   Adam

   VIP

   San Francisco

   1 review

   2.0

   1 review

   Dined 5 days ago

   1. Overall 2
   2. Food 4
   3. Service 1
   4. Ambience 2

   We usually like Paradiso but the new years prix fixe was not a good experience. We were seated right by the door and had a constant cold draft and people by the host stand constantly standing over us. Menu posting also was misleading and implied a wine pairing was included. Food was incredibly slow, an hour between courses 2 and 3. Servers were also constantly bringing food to the wrong table and we had to remind them to bring the initial bite after the first course. Our server was very nice but clearly overwhelmed as she had way too many tables. Think the restaurant clearly overbooked for NYE and it wasn’t a great experience.
   

   Paradiso - San LeandroResponded 3 days ago

   Thanks for the feedback, Adam. We're sorry to hear that your recent visit on such a special evening wasn't up to par. We understand your concerns about the temperature and the proximity of your table. We appreciate your patience with the slower than normal service and apologize for the confusion over the wine pairing, . We're always looking to improve and your feedback is crucial in that process. We're glad to hear that you found our server pleasant and we hope to provide a better experience on your next visit.
   

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10. S

    Shuntel

    San Francisco

    20 reviews

    5.0

    20 reviews

    Dined 6 days ago

    1. Overall 5
    2. Food 4
    3. Service 5
    4. Ambience 4

    The food was good and the service was excellent. The Lavender Lemon Drops are always delicious
    

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    Paradiso - San LeandroResponded 3 days ago

    Cheers and thank you so much for the kind words and visiting us again.
    

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