Paradiso - San Leandro

Review summary

1. C

   Constance

   San Francisco

   3 reviews

   5.0

   3 reviews

   Dined today

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our evening was perfect. Our seating was excellent. Our waiter, Pavi was perfect. Attentive, knowledgeable and welcoming. Appetizers, salad, dinner and dessert - all perfection! Can’t wait to return.
   

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2. S

   Saul

   San Francisco

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Our waiter Nassar was excellent! Food tasty and fresh!
   

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3. E

   Erik

   San Francisco

   1 review

   3.0

   1 review

   Dined 1 day ago

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 4

   The overall experience was good the seating was exactly what I asked for I just didn’t appreciate my server continuously referring to me as bro or brother the entire time he is supposed to be professional especially in this type of setting but the food was good.
   

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4. B

   Bobbie

   San Francisco

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Wonderful Excellent Service Food Is Amazing No Complaints
   

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5. S

   Sharon

   San Francisco

   1 review

   5.0

   1 review

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 3
   4. Ambience 4

   The food here is always amazing! I neglected to consider that it is during the holidays, so they were a lot busier than I expected. Therefore, I think our waitress may have been a little overwhelmed, so she didn't check in on us as timely as I would have liked. The temperature in the restaurant was also a little too warm for me. I would always recommend this restaurant because of the amazing food!
   

   Paradiso - San LeandroResponded 1 day ago

   Thanks for visiting us, Sharon. We're thrilled to hear that you always enjoy our food. We apologize for any inconvenience you may have experienced due to the busy times. We're always looking for ways to improve our service, and your feedback is valuable to us. We look forward to seeing you again soon.
   

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6. K

   Karen

   VIP

   San Francisco

   11 reviews

   3.0

   11 reviews

   Dined 5 days ago

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 4

   Usually great at Paradiso but not so much last night for my husband’s birthday. He ordered a diet soda which was flat so he pivoted and ordered a beer instead. The waitress poured his beer table side which overflowed onto the ground. We split the fried calamari and Caesar salad which had no dressing on it until my last few bites when I found a small blob at the bottom of my plate. I don’t know who set the table as we did not have any forks and had to ask for some when our starters arrived. Our entrees arrived hot and looking beautiful. My husband ordered the petrale sole with sauted veg and mashed potatoes. I took a bite of his spinach which tasted of burned garlic. He didn’t notice so it didn’t ruin the side dish for him. Ummm, at last count, that’s 5 strikes. Overall, not the best night for Paradiso. We have dined there for many years and we generally have a lovely experience with delicious food but not last night. I understand it is the holidays so they are probably very busy and maybe working with new and inexperienced staff. I can cut them some slack and plan to return despite what happened but if this was my first visit, it would also be my last.
   

   Paradiso - San LeandroResponded 1 day ago

   Thanks for the review, Karen. We're truly sorry to hear about your recent experience, especially on such a special occasion as your husband's birthday. We understand how important a pleasant dining experience is, and we apologize for the issues you encountered. It's disheartening to know that we didn't meet your expectations this time. We assure you that we take your feedback seriously and will work on improving our service. We hope that you will consider giving us another chance to provide you with the quality service and food that you've come to expect from us.
   

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7. C

   Carolyn

   VIP

   Los Angeles

   86 reviews

   5.0

   86 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I had a perfect dining experience with family members. It was easy to make reservations via Open Table and revise guest number from 4 to 5 an hour before reservations by calling the restaurant. The specials for the day were exceptional variety. the butternut squash ravioli in a brown butter sauce was my choice. The Rigatoni Bolonaise had a flavorful sauce, a bit on the spicy side. Service was attentive and with a smile. The restaurant has a lovely interior, well decorated and refined ambiance. Finding parking in the area is a challenge on a Sunday as the restaurant’s lot is only for a few cars.
   

   Paradiso - San LeandroResponded 1 day ago

   We're thrilled to hear that you and your family had a great dining experience. It's wonderful to know that our specials and your food hit the mark for you. We're also glad to hear that our attentive service added to your positive experience. We strive to provide a refined and refined ambiance, so we're glad that you appreciated it. We understand the challenges of finding parking in the area, and we appreciate your understanding. We look forward to serving you again soon.
   

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8. OT

   OpenTable Diner

   San Francisco

   1 review

   5.0

   1 review

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food is always of high quality ! Ambience feels like you belong to a community and the service is impeccable. Would definitely go back here. Highly recommended !
   

   Paradiso - San LeandroResponded 6 days ago

   Thank you so very much.
   

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9. D

   Darlene

   San Francisco

   1 review

   3.0

   1 review

   Dined on December 21, 2024

   1. Overall 3
   2. Food 2
   3. Service 5
   4. Ambience 5

   Service was great but food not up to usual par. Perhaps new cooks. Seafood fettuccine cream sauce was watery, shrimp was rubbery. Mashed potatoes were gluey consistency and spinach had no seasoning and was overcooked (mush). I’m a regular customer so this was disappointing for a $200 bill.
   

   Paradiso - San LeandroResponded 6 days ago

   We appreciate your public and private comments, Darlene. We regret that your meal was not to your satisfaction and we appreciate that you will be returning again soon that we can give you the Paradiso experience that you are accustom too. Thank you for your loyal and continued patronage.
   

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10. M

    Michael

    San Francisco

    2 reviews

    5.0

    2 reviews

    Dined on December 19, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Always a nice choice. Lots of food options and really good quaility.
    

    Paradiso - San LeandroResponded 6 days ago

    Thank you for your frequent visits.
    

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