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Passerella - Cypress, Cypress, TX

Passerella - Cypress

3.9
3,9
308 commentaires
De 31 $ à 50 $
Italienne

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2 personnes
19 h 00
Réservée 7 fois aujourd'hui
  • La perle du quartier
  • Charmant
  • Belle terrasse
We are an Italian restaurant in Cypress, Texas on The Boardwalk at Towne Lake. We specialize in seafood dishes, pizza, pasta, and more.

Informations supplémentaires

  • Style de restauration
    Élégant mais décontracté
  • Prix
    De 31 $ à 50 $
  • Cuisines
    Italienne
  • Heures d'ouverture
    Dîner ven.–dim. 11H00–16H00 Souper lun.–jeu., dim. 16H00–21H00 ven., sam. 16H00–22H00
  • Numéro de téléphone
    (281) 213-2770
  • Options de paiement
    American Express, Discover, Mastercard, Visa
  • Dress code
    Tenue de VIlle
  • Quartier
    Cypress
  • Parking details
    Stationnement public
  • Renseignements supplémentaires:
    5à7, Accès chaise roulante, Apéritif et coquetel, Assis au comptoir, Bar complet, Bar/Lounge, Bière, Bienvenue aux chiens, Non-fumeur, Options sans gluten, Terrasse/Manger à l'extérieur, Végétalien, Vin

L'opinion de 308 personnes

Évaluation globale (notes et commentaires)

Seul·e·s les client·e·s qui ont déjà visité ce restaurant peuvent soumettre des commentaires avec des notes

3.9
3,9 selon des cotes récentes
  • 4,1Nourriture
  • 4Service
  • 4,3Ambiance
  • 3,9Valeur

BruitMoyen

Aimé pour

  • Houston

    Idéal pour les plus belles vues

308 commentaires
  1. Sean

    Houston

    2 commentaires

    5.0

    2 commentaires

    Y est allé il y a 4 jours

    1. Cote globale 5
    2. Nourriture 5
    3. Service 5
    4. Ambiance 5
    My wife and I sat out on the patio. Beautiful view of the water, you could hear the live music from the courtyard. Our server Mathew was friendly, knowledgeable and on top of our every need. The appetizer (meatballs) was great, the complimentary bread (available upon request) was fresh and tasty. I order the crispy skin salmon, wonderful flavors, the wifey had shrimp pasta and enjoyed it. My wife enjoyed the wine Mathew suggested and I had a few glass of Caymus and a makers. Yes, Caymus by the glass. The manager stopped by a few times to check on also. They have a great expresso, we sipped on those while enjoying the rest of our date night. Very happy with our experience and will definitely be back
    Passerella - CypressA répondu il y a 2 jours
    Thank you Sean! Matthew is amazing and we will definitely let him know he is continuously doing Gr8! We hope to see you soon. Have a Gr8 Day!

    Ce commentaire est-il utile?

  2. Client d'OpenTable

    Houston

    1 commentaire

    5.0

    1 commentaire

    Y est allé il y a 6 jours

    1. Cote globale 5
    2. Nourriture 5
    3. Service 5
    4. Ambiance 5
    The Chefs Marsala with Veal was delicious! I went throughout the week. It was quiet and cozy with soft music playing. The staff was amazing including the chef making an appearance to introduce himself and having conversations.
    Passerella - CypressA répondu il y a 2 jours
    Thank you! We hope to see you again soon. Have a Gr8 Day!

    Ce commentaire est-il utile?

  3. Client d'OpenTable

    Orlando

    1 commentaire

    5.0

    1 commentaire

    Y est allé il y a 7 jours

    1. Cote globale 5
    2. Nourriture 5
    3. Service 5
    4. Ambiance 5
    Our server was great, I don’t remember his name but he was young. Service was also very good! We moved here from Florida and were trying to find a decent Italian restaurant near us for my fiancés birthday. Will come back again.
    Passerella - CypressA répondu il y a 5 jours
    Thank you! We hope to see you again soon. Have a Gr8 Day!

    Ce commentaire est-il utile?

  4. Peggy

    Houston

    1 commentaire

    1.0

    1 commentaire

    Y est allé le 10 novembre 2024

    1. Cote globale 1
    2. Nourriture 1
    3. Service 3
    4. Ambiance 5
    Food was subpar for the price. Understaffed, slow service.
    Passerella - CypressA répondu le 18 novembre 2024
    We are deeply sorry you had a subpar experience here at Passerella. We do strive to meet everyone's expectations and go above and beyond for each customer. Please give us a call at 281-213-2770 so we can discuss this further. Have a Gr8 Day!

    Ce commentaire est-il utile?

  5. Larry

    Houston

    5 commentaires

    1.0

    5 commentaires

    Y est allé le 9 novembre 2024

    1. Cote globale 1
    2. Nourriture 4
    3. Service 1
    4. Ambiance 3
    Food is great here, Service was among the worst I've experienced in 25 years. The waiter was slow to acknowldege we were there, slow to take our drink orders, just plain slow all around. Food came out cold and was sent back. 10 minutes later, one of the managers came and inquired about the food that was sent back, and if we wanted them to cook it again. 10 MINUTES!. Then it took 15 more minutes to cook a new dish. The rest of the party was done by that time. The waiter never came back to deal with the food being sent back, never checked on us. We had great meal and great experience the last time we were here, and the food is pretty good at this restaurant. But I can never go back because of the lousy service.
    Passerella - CypressA répondu le 18 novembre 2024
    We are deeply sorry for your recent experience here at Passerella. Many elements all fell on our behalf for you that evening. We really want to make this up to you. Once again, we apologize and please give us a call at 281-213-2770 to discuss this further. Have a Gr8 Day!

    Ce commentaire est-il utile?

  6. Jennifer

    Houston

    2 commentaires

    3.0

    2 commentaires

    Y est allé le 1 novembre 2024

    1. Cote globale 3
    2. Nourriture 2
    3. Service 2
    4. Ambiance 4
    I really wanted to love this place fully. Upon entering, we were offered complementary champagne, which was so sweet, however, it was definitely some sort of white wine that was not bubbly. Our waiter apparently had two tables that were 16+ guests so we were definitely neglected. We saw him maybe three times in the two hours that we were there. We got our water filled up finally when we requested for our check. I had to get up myself and ask for fresh Parmesan, salt, and pepper because at that point I had no clue if we were going to be checked on. No one followed up on how our meal was. I had to follow up on mine and my husband’s alcoholic beverages, and when I asked about them, he just walked away without saying anything and came back with them and said “here they are”.The presentation of the food was nice. I got the chicken fettuccine Alfredo and my husband got chicken Parmesan with penne in marinara sauce. Honestly, the food was very subpar for the price. Olive Garden has better Alfredo sauce, and the chicken was extremely dry. The chicken Parmesan was bland. The Italian margarita was really good. Given that the service and taste of food was poor, this is definitely a two to three star experience.

    Ce commentaire est-il utile?

  7. Brenda

    Houston

    20 commentaires

    VIP
    5.0

    20 commentaires

    Y est allé le 1 novembre 2024

    1. Cote globale 5
    2. Nourriture 5
    3. Service 5
    4. Ambiance 5
    Our server Lee was spectacular! The chef as well as the manager came around and talk to multiple tables. Although we live an hour and a half away this restaurant will always be on our radar when we are in the area!!!
    Passerella - CypressA répondu le 4 novembre 2024
    Thank you for dining with us, we look forward to seeing you again!

    Ce commentaire est-il utile?

  8. Tammy

    Houston

    86 commentaires

    5.0

    86 commentaires

    Y est allé le 30 octobre 2024

    1. Cote globale 5
    2. Nourriture 5
    3. Service 5
    4. Ambiance 5
    Outstanding afternoon celebrating a friend's birthday. Matt and another young lady, whose name also began with an "M" were delightful and outstanding servers. Chef Dixon visited with us as well. It was a great experience for the birthday girl. We all agreed that Passarella's was the best venue on the Boardwalk.

    Ce commentaire est-il utile?

  9. Bret

    Houston

    9 commentaires

    3.0

    9 commentaires

    Y est allé le 24 octobre 2024

    1. Cote globale 3
    2. Nourriture 4
    3. Service 1
    4. Ambiance 3
    This place could be so great but the service is terrible. The patio music from ambriza is far too loud. Patio views are great. They should consider the little fans to deter the flies. It took 15 min to get out drinks. Bread came out with no plates or napkins/flatware. Food was good but again, service was terrible.
    Passerella - CypressA répondu le 26 octobre 2024
    Thank you for taking the time to let us know of your recent visit. We deeply regret the experience you had while dining here. Did you let a Manager know of any issues? The volume of our neighbor(s) can sometimes be overwhelming and in the past we have asked them to lower the music with no issues. As we strive to further coach and train our employees to a higher standard. We ask everyone to let us correct the situation so that your visit and dining experience is beyond your expectations. Feel free to call us at anytime 281-213-2770 with any comments or concerns and we would be more than happy to address any issues. We hope you have a Gr8 day!

    Ce commentaire est-il utile?

  10. Bridget

    Houston

    1 commentaire

    3.0

    1 commentaire

    Y est allé le 20 octobre 2024

    1. Cote globale 3
    2. Nourriture 3
    3. Service 1
    4. Ambiance 3
    The food was pretty good, but our waitress never checked on our table to ask for refills or anything we always had to call her over and she didn’t tell us how much adding on something cost until it was time to pay.
    Passerella - CypressA répondu le 21 octobre 2024
    We are sorry you had a bad experience here at Passerella. Were you able to speak to a manager on duty or the chef? This is something we absolutely would have corrected at the time of your visit and is not within our standard of service. We will coach our staff to be more aware of this in the future. Please call us at 281-213-2770 so we can discuss this further. Hope you have a Gr8 Day!

    Ce commentaire est-il utile?

FAQ

Le restaurant Passerella - Cypress a été coté 3,9 étoiles par 308 clients d'OpenTable.

Oui, vous pouvez généralement réserver ce restaurant en choisissant la date, l'heure et la taille du groupe sur OpenTable.

Effectuer une réservation

2 personnes
19 h 00
Réservée 7 fois aujourd'hui
Carte Google pour le restaurant Passerella - Cypress

9945 Barker Cypress Rd, Cypress, TX 77433-1260

Informations supplémentaires

  • Quartier
    Cypress
  • Heures d'ouverture
    Dîner ven.–dim. 11H00–16H00 Souper lun.–jeu., dim. 16H00–21H00 ven., sam. 16H00–22H00
  • Prix
    De 31 $ à 50 $
  • Cuisines
    Italienne
  • Style de restauration
    Élégant mais décontracté
  • Dress code
    Tenue de VIlle
  • Parking details
    Stationnement public
  • Options de paiement
    American Express, Discover, Mastercard, Visa
  • Renseignements supplémentaires:
    5à7, Accès chaise roulante, Apéritif et coquetel, Assis au comptoir, Bar complet, Bar/Lounge, Bière, Bienvenue aux chiens, Non-fumeur, Options sans gluten, Terrasse/Manger à l'extérieur, Végétalien, Vin
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