Paterson Tavern & Bistro

Review summary

1. D

   Dave

   New South Wales

   1 review

   5.0

   1 review

   Dined on December 6, 2024

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   Great evening out with family and friends. Welcoming atmosphere and staff. Order process is a bit chaotic but does give you a chance to mingle.
   

   Paterson Tavern & BistroResponded 4 days ago

   Hi Dave, Thank you so much for your kind words! We’re delighted to hear that you had a great evening with family and friends and that you enjoyed the welcoming atmosphere and our staff. We appreciate your feedback on the order process. We're always looking for ways to improve, and we’re glad that the chance to mingle helped make up for any small hiccups. We’ll definitely keep working on making things as smooth as possible. We hope to see you again soon!
   

   Is this helpful?

   Report
2. N

   Neil

   New South Wales

   2 reviews

   4.0

   2 reviews

   Dined on November 29, 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 3

   Very large celebration table next to us. At the end they got very drunk and disorderly making it uncomfortable for our family and friends.
   

   Paterson Tavern & BistroResponded 4 days ago

   Hi Neil, thank you very much for taking the time to write us feedback. I am very sorry to hear that other diners impacted negatively your experience with us. We strive to provide a comfortable and enjoyable atmosphere for all of our guests, and we regret that we didn’t meet your expectations on this occasion. Please rest assured that we take such matters seriously, and we will work on managing large groups more effectively to ensure that everyone has a pleasant experience. We hope you'll give us another chance to show you the kind of environment we’re known for. Thanks again for bringing this to our attention, and we hope to welcome you back soon!
   

   Is this helpful?

   Report
3. T

   Tamara

   VIP

   New South Wales

   2 reviews

   5.0

   2 reviews

   Dined on November 25, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Another great meal from the new summer menu. Looking forward to our next meal there. Thank you again
   

   Paterson Tavern & BistroResponded on November 28, 2024

   Thank you so much for the continuous support and kind words :) It's always a pleasure having you guys and we hope to see you again very soon! Audrey and Jarrah
   

   Is this helpful?

   Report
4. C

   Catherine

   London

   1 review

   2.0

   1 review

   Dined on November 24, 2024

   1. Overall 2
   2. Food 1
   3. Service 3
   4. Ambience 3

   The standard of food has dropped remarkably since Boydells took over the Paterson Tavern. We are part time locals and were expecting Boydells would improve the standard of food at the tavern given they own the very good Cellar Door restaurant in Morpeth. The opposite has happened and it is unlikely we will ever eat there again unless things improve. A number of us chose the felafel salad last weekend as we had memories of the previous owners homemade felafels. It was woeful. Shop bought, dry felafels, basic sad salad drowning in bottled dressing and other limp salad items. Others at the table had the burgers which have also dropped in standard and a few noodle salads which were again drowning in sauce. It seems like the chef either doesn't care or is not competent. We have always loved having a drink out the front of the Paterson and probably still will, the atmosphere is lovely and staff are excellent and friendly, but we won't be eating there.
   

   Paterson Tavern & BistroResponded on November 28, 2024

   Hi Catherine, Thank you for sharing your feedback. We're sorry to hear your recent experience didn’t meet expectations. As part of our recent menu launch, we’ve been making some adjustments, and we know there’s often a bit of trial and error with new dishes. We’ve already received similar feedback about the Mediterranean bowl and are happy to let you know that we’ve replaced the falafels with a much better version. Your feedback is incredibly valuable to us as we strive to deliver great food, and we’ll be taking your other comments into consideration as we continue to refine the menu. We appreciate your kind words about our atmosphere and staff, and we hope you’ll consider giving us another chance.
   

   Is this helpful?

   Report
5. B

   Bronwyn

   New South Wales

   1 review

   3.0

   1 review

   Dined on November 24, 2024

   1. Overall 3
   2. Food 2
   3. Service 4
   4. Ambience 2

   We are locals and have noticed with the earlier change of ownership that a great little country pub has gone downhill. The meals are not what you would expect in a country pub and comparing the menu and the actual meal served to that of the pub at Gresford leaves the Tavern sadly lacking. Having to order your sides as an extra is something you expect to find in a ritzy city restaurant. A pub style meal should come with vegetables. The bistro out the back was nice and quiet but no ambience. Bland and no atmosphere. Our meals were not great. Some of us had grilled fish with salad but the salad was just a bit of lettuce and tomato next to the fish. The service was very good and friendly. We all would like to see our previous tavern return.
   

   Paterson Tavern & BistroResponded on November 28, 2024

   Thank you for sharing your feedback, and for your kind words about our friendly service. We’re sorry to hear that we missed the mark on your recent visit, and we appreciate the opportunity to address your concerns. We recently made some changes to our menu, which now includes recommending specific sides to complement each dish. For example, the fish of the week during your visit was meant to be served with creamy mash and green beans. However, if our guests prefer different sides, we’re happy to swap them for chips and/or a salad at no additional cost. We’re sorry if there was any confusion, and we hope this clears things up. Thank you again for your feedback. We hope you’ll give us another chance to show you the best of what we have to offer. We'd love to have you back soon!
   

   Is this helpful?

   Report
6. C

   CATHY

   Sydney

   1 review

   5.0

   1 review

   Dined on November 22, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Group of 8 ladies were staying nearby and we all arrived using their courtesy bus. All the staff were extremely helpful and happy. We all enjoyed our meals which were cooked well and tasted fantastic. Extremely enjoyable night was had by all. Thanks to all at Patterson's Tavern & Bistro. Can highly recommend.
   

   Paterson Tavern & BistroResponded on November 25, 2024

   Hi Cathy, Thank you so much for taking the time to write such a great review. It was a pleasure meeting you and your friends - you were definitely the life of the party on Friday night :) Great to hear that you enjoyed your time at our venue. We're hoping to see you again on your next visit to our little village. Audrey and Jarrah
   

   Is this helpful?

   Report
7. K

   Kaye

   Sydney

   2 reviews

   5.0

   2 reviews

   Dined on November 15, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our group of 10 ladies who were travelling from out of town had a great lunchtime experience at Paterson Tavern & Bistro. The service was exceptional and the meals were generous and tasty. We would definitely recommend this venue for a meal!
   

   Paterson Tavern & BistroResponded on November 25, 2024

   Hi Kaye, thank you so much for taking the time to leave such a brilliant review. We strive to provide great food and a great atmosphere and we are delighted when our clients let us know that we delivered. Thanks again a million and we are looking forward to seeing you and your beautiful friends again sometime soon.
   

   Is this helpful?

   Report
8. N

   Neil

   New South Wales

   2 reviews

   5.0

   2 reviews

   Dined on November 9, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Not many restaurants in our area know how to poor a proper Guinness. Well priced and friendly service. Food was loved by all.
   

   Paterson Tavern & BistroResponded on November 25, 2024

   Hi Neil, thank you so much for taking the time to leave us a feedback. We were very excited to start pouring Guinness and trained hard to make sure we could serve it properly. It makes us very proud to receive feedback such as yours, or the approval of our Irish patrons :) Looking forward to seeing you soon!
   

   Is this helpful?

   Report
9. J

   Janice

   New South Wales

   1 review

   5.0

   1 review

   Dined on October 5, 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   We had a family celebration with around 38 guests. The service was excellent. Minimal wait time between ordering and service and great pub food. The staff were very helpful and accommodating and we had a terrific family celebration . Highly recommend The Paterson Tavern.
   

   Paterson Tavern & BistroResponded on October 19, 2024

   Hi Janice, thank you so much for taking the time to leave us a review and for recommending us. We are glad you and your guests had a great time at our venue and hope to see you again sometime soon :)
   

   Is this helpful?

   Report
10. M

    Maria

    New South Wales

    1 review

    5.0

    1 review

    Dined on September 28, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Paterson Tavern, Paterson NSW Friendly atmosphere and quick service.
    

    Paterson Tavern & BistroResponded on October 19, 2024

    Hi Maria, Thank you so much for taking the time to write some kind words after your visit. We are glad to hear that you enjoy coming to our Tavern and are looking forward to seeing you again sometime soon :)
    

    Is this helpful?

    Report