Paul Martin's American Grill - Irvine

Review summary

1. M

   Matthew

   Orange County

   1 review

   2.0

   1 review

   Dined today

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 2

   Honestly, F this place. It was my bad taking word of waiting for a specific waiter when the service likely would have been the same from any of them. Came in dressed up for daughter’s 4th birthday, a tradition since she turned 1, excited to take her to a seemingly nice restaurant since she deserves it. I never bother with sit down restaurants anymore because the mark up is disgusting and adding 1/5th on top for gratuity drives me nuts, especially when they do the literal bare minimum in terms of interacting or making any semblance of an experience with us. I figured if the sign out front says “burgers” as it’s first known for item that it wouldn’t be as forgettable as it was but boy was I wrong. First, it’s a $21 hamburger. Want cheese? F you, $2. Want bacon? $2. Want them to not be translucent? Haha go somewhere else! This is a Flemings restaurant, we’re here to mark up everything and serve the literal bare minimum without you actively causing a scene. Disappointed in myself for not just going where I know the food doesn’t resemble McDonalds quality on a great day. Waited 20 minutes to get sat (my fault), 10 minutes to get a coke and order, another 20 minutes for ordered medium to come out med well and a Mac and cheese for my daughter with a “side” of fruit. Kick rocks, you cheap pieces of crap. That was like an 1/16th of an apple and a 1/4” slice of orange. Wasn’t expecting the world but you still under delivered. Last year went to Wood Ranch, spent the same for literally twice as much food and tipped her $20 for smiling and acknowledging my little girls special day before the last second asking what dessert she wanted. She’s 4 my guy. It’s always going to be vanilla ice cream with a GD candle. It’s not that difficult to make her smile. F this place.
   

   Is this helpful?

   Report
2. B

   Brandi

   Orange County

   2 reviews

   5.0

   2 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Beautiful restaurant with great service and welcoming hosts. Food was fresh and delicious and then to end our meals with vanilla cake and ice cream.
   

   Is this helpful?

   Report
3. K

   Kurdiss

   Orange County

   1 review

   5.0

   1 review

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Very professional Curtis gave great suggestions he was patient and very nice
   

   Is this helpful?

   Report
4. S

   Steven

   VIP

   New York City

   5 reviews

   5.0

   5 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Wonderful Christmas lunch service. Staff is on point. Plenty of food options for large groups. Great wine values.
   

   Is this helpful?

   Report
5. L

   Lien

   VIP

   Orange County

   14 reviews

   5.0

   14 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Paul Martin's was a beautiful and elegant place to get together for a holiday dinner. The food was delicious, and the service was great! The $10 corkage fee was a great deal!
   

   Is this helpful?

   Report
6. B

   Brittni

   Orange County

   3 reviews

   1.0

   3 reviews

   Dined on December 22, 2024

   1. Overall 1
   2. Food 1
   3. Service 3
   4. Ambience 3

   The good was absolutely horrible. Sent back and it was still not good. Steaks were over cooked and way too seasoned. So disappointing for how much we spent.
   

   Is this helpful?

   Report
7. S

   Stephanie

   VIP

   Orange County

   10 reviews

   4.0

   10 reviews

   Dined on December 19, 2024

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 4

   We were seated immediately and had drinks very quickly. Getting to order food was quite a wait. The food was delicious, especially the butter cake. Lobster roll and bisque were excellent.
   

   Is this helpful?

   Report
8. E

   Erica

   Seattle

   2 reviews

   2.0

   2 reviews

   Dined on December 15, 2024

   1. Overall 2
   2. Food 3
   3. Service 2
   4. Ambience 3

   Very disappointed overall. It took almost an hour (55 mins) for us to get our food. The blackened rib eye they raved about was MEH nothing special. Undercooked as I asked for medium well and there was quite a large amount of blood on it. By then I was already irritated so I ate what I could because I didn’t want us to wait another hour. We arrived at 7:15 and left the restaurant at 9:30. Awful! Manager was no help. Brunette with long hair. She tried justifying rather than taking accountability for the delay. Will NEVER EAT HERE AGAIN! First impressions are everything!
   

   Is this helpful?

   Report
9. C

   Candace

   VIP

   Orange County

   16 reviews

   5.0

   16 reviews

   Dined on December 15, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Lovely inner prior to the Nutcracker at Segerstrom. Service, cocktails, food, and ambiance all perfect!
   

   Is this helpful?

   Report
10. Y

    Yvonne

    VIP

    San Diego

    70 reviews

    5.0

    70 reviews

    Dined on December 11, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Nice ambiance, great service and amazing happy hour specials.
    

    Is this helpful?

    Report