Pelato

Review summary

1. M

   Matthews

   VIP

   London

   2 reviews

   5.0

   2 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food, service, ambience all great. Be forewarned however, outside seating is literally outside seating with a few scattered heaters and no enclosure to retain heat to any meaningful degree. Hat, gloves, coat, and warm socks highly recommended if cold outside.
   

   Is this helpful?

   Report
2. S

   Samantha

   Nashville

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 3

   The food here is SOOOOOO GOOD! Everything is delicious.
   

   Is this helpful?

   Report
3. K

   Kamal

   VIP

   Nashville

   2 reviews

   5.0

   2 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   As a former New Yorker, I am familiar with the family ambiance and the love of cooking (and eating!) together that the Scotto family is known for. The food is great and the service is excellent. Highly recommend!
   

   PelatoResponded 2 days ago

   Thanks for the review, Kamal! We're thrilled to hear that Pelato's ambiance and our family-style cooking make us a great choice for you. It's wonderful to know that our food and service met your expectations. Your high recommendation means a lot to us. We look forward to welcoming you back soon! Kayla Ricaud Pelato Restaurant Manager
   

   Is this helpful?

   Report
4. M

   Madison

   Louisville

   1 review

   2.0

   1 review

   Dined 3 days ago

   1. Overall 2
   2. Food 3
   3. Service 1
   4. Ambience 2

   Bad service for sub par Italian food. It seemed as though they didn’t care how much our party of five spent; rather just wanted to get us out as fast as possible. The server asked to take our menus after we had only ordered a ball of mozzarella and a potato appetizer. Bussers were grabbing plates off the table that still had food on them without asking if we were finished, and it was difficult to have a conversation because it felt like every 60 seconds someone was asking if they could take a plate off our table. If you’d like to take your time and enjoy your meal, I would only recommend this place for a party of two - much better experience.
   

   PelatoResponded 1 day ago

   Hi Madison, I apologize that this was your experience with us. We work to ensure a smooth transition between each course which involves removing plates from the table to make room for the next, although dishes with food still on them should not be taken. I invite you back in to have the proper Pelato experience. -Kayla Ricaud Pelato Restaurant Manager
   

   1 person found this helpful

   Report
5. A

   Allie

   VIP

   Nashville

   1 review

   5.0

   1 review

   Dined 4 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Kaley was an excellent server and gave great recommendations on what to order. the melted parm: life changing. So good, we will be back to bring others!!
   

   PelatoResponded 1 day ago

   Hi Allie! It's always great to hear when our servers make the experience with us extra memorable and I am glad that Kaley provided you with excellent service and great recommendations—she truly is a gem! It’s fantastic to know that our melted parm made such an impression on you; we agree, it’s pretty special! We can’t wait to welcome you back, along with your friends! -Kayla Ricaud Pelato Restaurant Manager
   

   Is this helpful?

   Report
6. T

   Tyler

   Tampa

   1 review

   5.0

   1 review

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food is incredible and the concept is so much fun. Our server was great as usual.
   

   PelatoResponded 2 days ago

   Hi Tyler, thank you so much for your kind words! We're thrilled to hear that you enjoyed the food and found the concept fun. We always aim to deliver a great experience, so we're glad to know that our team was up to the mark. We appreciate your support and look forward to serving you again soon. Kayla Ricaud Pelato Restaurant Manger
   

   Is this helpful?

   Report
7. M

   Madison

   Nashville

   1 review

   5.0

   1 review

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   All of the food was amazing. Will definitely be back.
   

   PelatoResponded 2 days ago

   Thanks for the feedback, Madison! It's wonderful to know that our food met your expectations. We appreciate your high ratings for our service and value. We're always striving to provide an amazing dining experience for our guests. We look forward to welcoming you back soon. Best regards, Kayla Ricaud Pelato Restaurant Manager
   

   Is this helpful?

   Report
8. W

   William

   VIP

   Nashville

   17 reviews

   5.0

   17 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Fantastic neighborhood spot. Great food, love the smaller portions allowing you to try different things. Big fan, will be back!
   

   Is this helpful?

   Report
9. M

   Molly

   Los Angeles

   2 reviews

   5.0

   2 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Delicious food, but portions are small especially for family style. Enjoyed it none the less. Service was great. Stef was marvelous, attentive, friendly and available!!
   

   Is this helpful?

   Report
10. D

    Dee

    VIP

    Nashville

    18 reviews

    5.0

    18 reviews

    Dined 7 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Everything was delicious! Only had 4 tapas for two people which was more than plenty. Want to go back and try 4 more. Everything on the menu looked delicious.
    

    • 

    PelatoResponded 7 days ago

    Hi Dee! Thank you so much for your wonderful review! We're thrilled to hear that you found everything delicious—our team works hard to create tasty dishes, and it’s always rewarding to know our guests enjoy them. It’s great to hear that four plates were just right for you! We believe in sharing delightful flavors, and we’re glad you had plenty to savor. We can’t wait for your next visit; there are so many more delicious options on the menu just waiting for you! Looking forward to welcoming you back soon! -Kayla Ricaud Pelato Restaurant Manager
    

    Is this helpful?

    Report