Pella Signature

Review summary

1. C

   Colleen

   VIP

   Chicago

   24 reviews

   3.0

   24 reviews

   Dined 3 days ago

   1. Overall 3
   2. Food 3
   3. Service 5
   4. Ambience 3

   This is such a strange place. It doesn’t seem to know what it wants to be. Event place and a restaurant combined. The bright lights on a Saturday night were a put off. Some of our dishes were very good. Some apps were not great. We had four people and our bill was $720 with tip. Crazy! A $25 glass of wine ?
   

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2. J

   Julie

   Chicago

   11 reviews

   5.0

   11 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Beautiful ambiance, attentive service, excellent food!
   

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3. P

   Phil

   Chicago

   3 reviews

   5.0

   3 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Very nice Experience for our Special Occasion. Looking forward to return.
   

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4. V

   Velemira

   Chicago

   1 review

   5.0

   1 review

   Dined on February 16, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Perfect mixture of contemporary and traditional Mediterranean cuisine. Great accommodation with delicious food and welcoming atmosphere.
   

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5. H

   Helen

   Chicago

   3 reviews

   4.0

   3 reviews

   Dined on February 16, 2025

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 5

   The atmosphere in general was phenomenal. Service was good but a tad slow. Prices were a fair but some of our entrees could have had a bit more on the plate. Would I come back? Yes.
   

   Pella SignatureResponded 7 days ago

   Thank you for taking the time to share your experience at Pella Signature. We're delighted to hear that you enjoyed the atmosphere and found our service to be good. We appreciate your feedback regarding the speed of our service and your comments about the portion sizes of our entrees. We're always looking for ways to improve and your input is invaluable to us. We're glad to hear that you would consider returning and look forward to serving you again soon.
   

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6. D

   Danielle

   VIP

   Chicago

   7 reviews

   4.0

   7 reviews

   Dined on February 15, 2025

   1. Overall 4
   2. Food 3
   3. Service 4
   4. Ambience 5

   Service and ambience were great. We just ordered a few apps… saganaki and mixed grilled seafood (octopus, calamari and shrimp). Both the octopus and calamari were overcooked and super chewy. The dish tasted good but the texture of the majority of the seafood wasn’t great.
   

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7. K

   Khrystyna

   Chicago

   1 review

   5.0

   1 review

   Dined on February 15, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Delicious food and perfect desserts!!! Highly recommended!!!
   

   Pella SignatureResponded 7 days ago

   Thank you so much for your kind words! We're thrilled to hear that you enjoyed our food and desserts. We strive to provide the best dining experience and your recommendation means a lot to us. We look forward to welcoming you back to Pella Signature soon.
   

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8. K

   Kerry

   VIP

   Chicago

   3 reviews

   3.0

   3 reviews

   Dined on February 15, 2025

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 3

   It’s a beautiful restaurant and the food is good but both times we have been there it took a long time for the wait staff to approach our table. The last time one of the meals was the wrong dish so we both ate at different times. Typically the restaurant would offer a drink or dessert with such an error. None was offered which made our visit disappointing. The staff is nice and helpful but they don’t seem to have the level of service I would expect for a high end restaurant.
   

   Pella SignatureResponded 7 days ago

   Thank you for taking the time to share your experience at Pella Signature. We're glad to hear that you enjoyed the ambiance of our restaurant and found our food to be good. However, we're sorry to hear about the long wait times you experienced and the mix-up with your dishes. We always aim to provide a seamless dining experience and we regret that we fell short this time. Your feedback is invaluable and we will certainly address these issues to ensure they don't happen again in the future. We appreciate your understanding and patience, and we hope to have the opportunity to serve you again and provide a better experience.
   

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9. P

   Parin

   Chicago

   7 reviews

   3.0

   7 reviews

   Dined on February 15, 2025

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 2

   The food for good, however the service did not match the ambiance at all. It has potential but needs to have way better service for my business in the future.
   

   Pella SignatureResponded 7 days ago

   Thanks for visiting us, Parin! We're thrilled to hear that you enjoyed our food at Pella Signature. However, we're sorry to hear that our service didn't meet your expectations. We strive to provide excellent service to all our guests and your feedback helps us improve. We hope you'll give us another chance to impress you in the future. Thanks again for your review!
   

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10. A

    Aidan

    Chicago

    1 review

    5.0

    1 review

    Dined on February 15, 2025

    1. Overall 5
    2. Food 5
    3. Service 4
    4. Ambience 5

    Great experience everything was fantastic, they were a bit busy although it did seem like they had a full house, great overall
    

    Pella SignatureResponded 7 days ago

    Thank you for taking the time to leave us this wonderful review! We're thrilled to hear that you had a great experience at Pella Signature and that everything seemed to be fantastic overall. We always aim to provide top-notch service, so we're glad to see that we hit the mark during your visit. We appreciate your feedback and look forward to welcoming you back soon!
    

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