Perch Cantina

Review summary

1. C

   Cheryl

   Fiji

   3 reviews

   3.0

   3 reviews

   Dined on October 29, 2024

   1. Overall 3
   2. Food 3
   3. Service 5
   4. Ambience 4

   Protein portion size for halibut and chicken was small for the cost of the meals.
   

   Perch CantinaResponded on October 30, 2024

   Thank you for taking the time to share your feedback. I’m delighted to hear that you enjoyed the quality of our food and the service provided by our team. However, I sincerely apologize that the portion sizes of the halibut and chicken did not meet your expectations. Your insights are incredibly valuable as we strive to offer both exceptional cuisine and great value. I will certainly address this with our culinary team to ensure we deliver a more satisfying experience in the future. I appreciate your understanding and hope to welcome you back soon for a meal that exceeds your expectations.
   

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2. R

   Rachel

   Seattle

   1 review

   3.0

   1 review

   Dined on October 26, 2024

   1. Overall 3
   2. Food 2
   3. Service 5
   4. Ambience 5

   Food could have been a little warmer seems like it was sitting a while until the steak was done! But good food. Just needs to be warm when it arrives to your table!
   

   Perch CantinaResponded on October 30, 2024

   Thank you for your thoughtful feedback. I'm glad to hear you enjoyed the food overall! I apologize for the temperature of your dishes; it’s important to us that every meal arrives at the perfect temperature. I will be discussing this with our kitchen team to ensure we improve in this area. We appreciate your understanding and hope to provide you with a flawless experience on your next visit.
   

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3. J

   Jeanne

   Seattle

   1 review

   1.0

   1 review

   Dined on October 13, 2024

   1. Overall 1
   2. Food 1
   3. Service 3
   4. Ambience 1

   Very noisy. Food was not that good. There were 6 of us that ate together that night and we all had the same opinion. This restaurant is not on our list to return to.
   

   Perch CantinaResponded on October 16, 2024

   We’re truly sorry to hear that your experience did not meet your expectations. It’s disappointing to learn that both the food and ambience fell short during your visit. We value your insights and will be addressing these concerns with our team to ensure improvements. We understand that dining out should be enjoyable, and we apologize for the noise level and overall experience. We appreciate your honesty and hope you might reconsider us in the future, as we’re dedicated to making changes for the better. Thank you for sharing your thoughts.
   

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4. R

   Rick

   Seattle

   4 reviews

   vip
   5.0

   4 reviews

   Dined on October 6, 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 4

   Excellent food and service, restaurant was clean drinks were outstanding.
   

   Perch CantinaResponded on October 11, 2024

   Thank you for the fantastic review! We’re delighted to hear that you enjoyed the food, service, and drinks at our restaurant. Maintaining a clean and welcoming environment is a priority for us, so we appreciate your acknowledgment. We look forward to serving you again soon!
   

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5. D

   Dillon

   Seattle

   5 reviews

   4.0

   5 reviews

   Dined on October 6, 2024

   1. Overall 4
   2. Food 3
   3. Service 4
   4. Ambience 5

   We really enjoyed everything about our experience at Perch. Fantastic ambience in a great location and great service. Some items were a little salty for my taste but not a deal breaker.
   

   Perch CantinaResponded on October 11, 2024

   Thank you so much for your kind words! We’re thrilled to hear you enjoyed the ambience, location, and service at Perch. We appreciate your feedback about the saltiness of some dishes and will certainly keep that in mind as we strive to enhance our offerings. We hope to welcome you back soon for another great experience!
   

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6. S

   Steven

   Seattle

   8 reviews

   4.0

   8 reviews

   Dined on September 29, 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   Service was excellent. Chicken was a bit overcooked. All else was great. I love the Perch, especially the staff.
   

   Perch CantinaResponded on October 11, 2024

   Thank you for your kind words! We’re so glad to hear you enjoyed the service and loved the staff at Perch. We appreciate your feedback about the chicken being overcooked and will certainly address this with our kitchen team. Your insights help us improve, and we hope to welcome you back soon for an even better experience!
   

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7. D

   Debbie

   Seattle

   48 reviews

   5.0

   48 reviews

   Dined on September 29, 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Service was excellent, especially Janae, the bartender who made everything special for our high maintenance diet. We started the evening on the rooftop, but lingered past sunset and it got chilly. Server was awesome and was able to move us downstairs inside where we were then served our meal. Food was excellent, especially the surf and turf, where the steak was perfectly prepared. Servers attention was good even though she still had tables on rooftop and outside. Only two comments for improvement 1. Air conditioning is too high, why we chose to sit outside originally. 2. Runners need better training. Multiple asks for to go box and more water went unanswered. Server was all over it when she came to table.
   

   Perch CantinaResponded on October 11, 2024

   Thank you so much for your detailed review! We're thrilled to hear you had a wonderful experience, and we appreciate your kind words about Janae and our team. It’s great to know you enjoyed the surf and turf and that our staff made your evening special. We also value your constructive feedback. We’ll certainly look into the air conditioning issue and provide additional training for our runners to ensure all requests are promptly addressed. We appreciate your insights and hope to welcome you back soon for another fantastic meal!
   

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8. L

   Lois

   Seattle

   5 reviews

   5.0

   5 reviews

   Dined on September 28, 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Enjoyed casual sunset evening on the upper deck. Will definitely do this again
   

   Perch CantinaResponded on October 12, 2024

   Thank you for your lovely review! We’re thrilled to hear that you enjoyed a casual sunset evening on the upper deck. It’s great to know you appreciated the food, service, and ambience. We can't wait to welcome you back for another relaxing experience soon!
   

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9. J

   Julie

   Portland

   5 reviews

   vip
   5.0

   5 reviews

   Dined on September 22, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The service was exceptional, and the food was delicious!
   

   Perch CantinaResponded on October 12, 2024

   Thank you for your fantastic review! We’re so glad to hear that you enjoyed the exceptional service and delicious food. Your kind words mean a lot to our team, and we’re thrilled that you had a great experience. We hope to welcome you back soon for another wonderful visit!
   

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10. S

    Seth

    Seattle

    1 review

    2.0

    1 review

    Dined on September 21, 2024

    1. Overall 2
    2. Food 3
    3. Service 1
    4. Ambience 4

    Being a big fan and repeat customer of Lulu's we were very excited to try out Perch in hopes that it would be another great spot for us to boat down to and expand our options for riverfront food and cocktails. We found the service extremely slow and forgetful, the food was mediocre at best, and the cocktails were just ok. Hopefully they will get better with time and good constructive feedback because the location is absolutely brilliant. Good luck!
    

    Perch CantinaResponded on October 11, 2024

    Thank you for taking the time to share your feedback. We're glad to hear you’re a fan of Lulu’s and appreciate your enthusiasm for trying Perch. We’re sorry to learn that your experience didn’t meet your expectations, particularly regarding the service and food quality. Your comments are invaluable as we work to improve, and we’ll certainly address these issues with our team. We truly appreciate your kind words about our location and hope you’ll give us another chance in the future.
    

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