Perry's Steakhouse & Grille - Grapevine

Review summary

1. C

   Cheryl

   Tampa1 review

   4.0

   Dined 2 days ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   This was our first time dinning at Perry's. Everything was wonderful with the exception of the temperature of my French Onion Soup. It was warm. However, I didn't let my server know because then it would have come back too hot to eat. I ended up taking most of it home as it truly was one of the most delicious French Onion Soups I have ever tasted aside from the temperature being off. Arianna, our server, was very attentive and informative. The appetizer; Filet Beef & Bleu embodied all the wonderful flavors of savory and sweet packed together. Our filet's were cooked perfectly and truly didn't need any sauces as the flavor was perfect straight from the kitchen to our table! Overall it was a pleasant dinning experience.
   

   Perry's Steakhouse & Grille - GrapevineResponded 1 day ago

   Thank you for taking the time to provide your positive feedback from your recent dining experience at Perry's Steakhouse and Grille Grapevine. I have shared your feedback with the rest of the team. We look forward to seeing you again soon so that we may again provide a dining experience that is truly "Rare and Well Done"!
   

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2. J

   Jano VIP

   San Francisco6 reviews

   5.0

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food and service both outstanding! Shrimp cocktail was incredible.
   

   Perry's Steakhouse & Grille - GrapevineResponded 2 days ago

   Thank you for choosing Perry’s to celebrate! We look forward to seeing you again soon! Harlee Morse, Assistant General Manager 682-477-2261
   

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3. H

   Henry

   Amarillo9 reviews

   3.0

   Dined 4 days ago

   1. Overall 3
   2. Food 5
   3. Service 2
   4. Ambience 5

   Food was remarkable and the experience from the staff was really something special. Really impressed with the pork chop. I would give the food a 6 out of a 5 if I could but 5 was the highest. The service was lack luster though. Outside of placing our order we didn’t really see our server but a couple of times to deliver drinks and see how we were doing; which was fine but what really irritated me was when we were finished we were essentially held hostage with the check. He never came back and I had to stop a manager to ask him to run our card. He ran our card thanked us for coming in and brought us our recipet. There was an error on the bill and I needed to visit with our waiter about it and he never came back. We sat there for about 10 more minutes waiting for him to come back and I had to ask another server to get him. We saw him walking around working attending to his other guests which he was busy so I get it but it seemed like he just deliberately avoided eye contact which I notice servers sometimes do. Anyway we still left him a healthy cash tip on our bill but honestly I probably would have left him a little more had he come back to correct our bill on our beverage overcharge. Not sure if we will return with that service and especially with how expensive the food is. Thanks for the option to leave feedback .
   

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4. OT

   OpenTable Diner

   Dallas1 review

   5.0

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   A great night for birthday party was experienced. It started at the bar with excellent service by DJ. Proceeded to our table on time for the reservation. Our waiter Donnie did outstanding job explaining things on the menu and orders and drinks. A special birthday food gift. Everything was perfect. I would recommend Perry’s for anyone wanting a nice experience from a two person meal to a large group. 
   

   Perry's Steakhouse & Grille - GrapevineResponded 3 days ago

   Thank you for your positive feedback regarding your recent dining experience at Perry’s Steakhouse and Grille in Grapevine. We appreciate your kind words and have shared them with our Grapevine staff. I also agree with you; that DJ, Donny, and David are all top-notch. We are lucky to have them on our team. Thank you for being such loyal guests and if I may assist you with making a reservation in the future, please contact me at the number below.
   

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5. J

   Joyce

   Dallas15 reviews

   5.0

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 3
   4. Ambience 3

   We enjoyed the pork chop I think it has down sized some.
   

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6. V

   Valerie

   Dallas7 reviews

   5.0

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had the “ burger and bordeaux” special. 4 in our party. Everyone had the burger. Excellent!!!!! Service was outstanding! Food was excellent! Overall - just a perfect evening out…..
   

   Perry's Steakhouse & Grille - GrapevineResponded 3 days ago

   Thank you so much for your continued support!
   

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7. SC

   SeanfromChicago

   Dallas4 reviews

   5.0

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 3

   Very nice meal. It was a bit loud but the food and service was great.
   

   Perry's Steakhouse & Grille - GrapevineResponded 2 days ago

   Thank you for sharing your feedback from your recent visit to Perry’s Steakhouse & Grille. We are glad to hear you enjoyed your visit! We want you to know that our guest’s feedback is extremely valuable to us and we will continue to monitor all aspects of the dining experience, including volume in the dining room, to ensure all of our guests enjoy their time with us. Thank you for bringing this to our attention and we look forward to seeing you again! Harlee Morse, Assistant General Manager 682-477-2261
   

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8. S

   Shay

   Dallas1 review

   5.0

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   It was such a pleasure dining in this establishment for our anniversary! Our server Savannah, was outstanding! She was joyful and very helpful with explaining everything! She helped make our experience overly exceptional! We started off with the cherry pepper calamari and a5 wagyu. For the main dish; We had the lamb chops with loaded potatoes and Mac and cheese with added lobster. . And the drinks were amazing as well.. 
   

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   Perry's Steakhouse & Grille - GrapevineResponded 3 days ago

   Thank you for your positive feedback regarding your recent dining experience at Perry’s Steakhouse and Grille in Grapevine. We appreciate your kind words and have shared them with our Grapevine staff. I also agree with you; that Savanna is top-notch. We are lucky to have her on our team.
   

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9. J

   John VIP

   Dallas8 reviews

   5.0

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Continues to be our go to spot! Can’t miss with Perry’s!
   

   Perry's Steakhouse & Grille - GrapevineResponded 3 days ago

   Thank you so much for your support of Perry’s Steakhouse and Grille Grapevine! We appreciate you! It is always so great to hear that we met our guests' expectations. I will be sure to pass along your kind words to our leadership and on-site team. We hope to see you again soon!
   

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10. K

    Kathryn VIP

    Dallas31 reviews

    4.0

    Dined 6 days ago

    1. Overall 4
    2. Food 5
    3. Service 5
    4. Ambience 4

    The food was excellent however we did have a mess up with getting our meal. They brought 2 steaks to the table and one was not cooked properly so we requested it be sent back and cooked a little more. The third steak never came nor did our side dishes. After about 20 minutes, our waitress, Tabatha, came and told us they had given us the wrong meal. They were preparing ours in the kitchen at that time. One of the managers came and apologized and comp'd our desserts and a round of drinks. While not an optimal experience, we appreciated the manager taking care of us and being apologetic.
    

    Perry's Steakhouse & Grille - GrapevineResponded 2 days ago

    I would like to begin by sincerely apologizing for the unacceptable experience you had at our location. We are honored that you allowed us to be a part of your evening. I feel badly that we did not furnish the experience that you expected. I would appreciate the opportunity to discuss your experience further over the phone whenever it would be most convenient for you. If you would please send me your telephone number and best time to reach out. I look forward to speaking to you soon. Harlee Morse, Assistant General Manager 682-477-2261
    

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