Perry's Steakhouse & Grille – Richmond - Short Pump

Review summary

1. J

   Jonah

   San Francisco

   2 reviews

   5.0

   2 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food, Great ambiance little pricey but that’s what you get for quality
   

   Perry's Steakhouse & Grille – Richmond - Short PumpResponded 1 day ago

   Good afternoon, Thank you for taking the time to provide your insights from your recent dining experience at Perry’s Steakhouse & Grille in Richmond. We are so happy you enjoyed your visit. I have shared your feedback with the entire Richmond team and we all hope to see you again soon!Have a great day! Jesus Martinez General Manager
   

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2. M

   Matt

   Richmond

   3 reviews

   5.0

   3 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   So good. Great food. Great service. Not cheap, but worth the meal and experience.
   

   Perry's Steakhouse & Grille – Richmond - Short PumpResponded 1 day ago

   Good afternoon, Thank you for choosing Perry’s to celebrate! I am so glad to hear you enjoyed everything and we thank you for taking the time to let us know how we impressed. I will be sure to pass along your positive feedback to my team. We look forward to hearing from you again, have a great day! Jesus Martinez General Manager
   

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3. D

   Darius

   Charlotte

   3 reviews

   5.0

   3 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Everything was excellent! The service was the best! They constantly made sure we were refilled and our needs were met! The food was above average as well!
   

   Perry's Steakhouse & Grille – Richmond - Short PumpResponded 1 day ago

   Good afternoon, Thank you for taking the time to provide your positive feedback from your recent dining experience at Perry's Steakhouse and Grille Richmond. I have shared your feedback with the rest of the team. We look forward to seeing you again soon so that we may again provide a dining experience that is truly "Rare and Well Done"! Jesus Martinez General Manager
   

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4. M

   Maxine

   VIP

   Richmond

   20 reviews

   3.0

   20 reviews

   Dined 2 days ago

   1. Overall 3
   2. Food 2
   3. Service 5
   4. Ambience 3

   Went here for the extended valentine dinner special. Starters were good sizes but the pear pecan salad was drenched in dressing. My husband said his lobster bisque soap, was ok, but the lobster tasted fishy. We both ordered the new york strip. Our steaks were tough, and not the best quality. The white chocolate cheesecake was delicious. We have dined her 3 times and this will be our last! I thought there was a dress code, and people dressed in what looked like pajamas with stocking caps. For a $200 meal (that was with one beer and a bottle of sparkling water), I would expect a lot more from both the food and the ambiance. Disappointing.
   

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5. L

   Lisa

   Richmond

   3 reviews

   3.0

   3 reviews

   Dined 2 days ago

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 4

   Nowhere near worth the price. Waited a half hour past our reservation. Food, drinks, late to the table. 3 sprinkle pieces of crabmeat on top of a $60 filet is considered surf and turf. Save your money.
   

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6. L

   Laurie

   VIP

   New York City

   2 reviews

   4.0

   2 reviews

   Dined 2 days ago

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 4

   The food was excellent. The pork chop, filet and ribeye's we ordered were cooked perfectly as were the side dishes. The cocktails were also very good. I highly recommend the thyme lemon martini. Service was ok, but not great. The restaurant was very busy when we arrived and the bar was slow. It took too long to get our cocktails. One cocktail was brought out first while the others in our party waited 15 minutes longer. The person who ordered a glass of wine waited another 15 minutes after that! We had to ask for it. Our waitress was pleasant but had no control over the bar. The table wasn't cleared of our bread and appetizer dishes before our meal arrived.
   

   Perry's Steakhouse & Grille – Richmond - Short PumpResponded 2 days ago

   Thank you for taking the time again and speaking with me today; I truly appreciate your time. Perry’s focus is to ensure each and every one of our guests receives the perfect combination of great food, impeccable service, and elegant ambiance. I am addressing my team about the challenges you encountered to ensure this type of service is not repeated. Please don’t hesitate to reach out should there be anything with which I may assist in the future. I hope you have a great weekend. Best Regards, Kristin Timothy, Assistant General Manager
   

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7. G

   Geovannie

   Richmond

   15 reviews

   2.0

   15 reviews

   Dined 3 days ago

   1. Overall 2
   2. Food 3
   3. Service 3
   4. Ambience 4

   The visit fell short of expectations, especially given Perry’s price point. Both steaks we ordered were salty. Service although attentive was disorganized. We got the wrong drinks twice and the bill needed to be corrected at the end of the evening. I have been to the Austin’s location a few times and did not experience any of these issues.
   

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8. S

   Stephen

   Richmond

   1 review

   5.0

   1 review

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 3

   Food was great, service was great; just very crowded, and not too cozy for celebrating our anniversary. Other diners were right on top of us.
   

   Perry's Steakhouse & Grille – Richmond - Short PumpResponded 1 day ago

   Good afternoon, Thank you for taking the time to provide your positive feedback from your recent dining experience at Perry's Steakhouse and Grille Richmond. I have shared your feedback with the rest of the team. We look forward to seeing you again soon so that we may again provide a dining experience that is truly "Rare and Well Done"! Jesus Martinez General Manager
   

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9. n

   neil

   VIP

   Greater Boston

   52 reviews

   3.0

   52 reviews

   Dined 3 days ago

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 4

   This was 4th visit and first disappointment. Too long to get menu, main course came half way into salad, wasn’t hot, forgot our side dish. It will be a long time before considering a return.
   

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10. T

    TJ

    Richmond

    1 review

    5.0

    1 review

    Dined 3 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Great food, great experience. Everything was quality and everyone was very attentive.
    

    Perry's Steakhouse & Grille – Richmond - Short PumpResponded 1 day ago

    Good afternoon, Thank you for taking the time to provide your positive feedback from your recent dining experience at Perry's Steakhouse and Grille Richmond. I have shared your feedback with the rest of the team. We look forward to seeing you again soon so that we may again provide a dining experience that is truly "Rare and Well Done"! Jesus Martinez General Manager
    

    Is this helpful?